As Case Management Assistants, we provide administrative support to case managers, primarily by handling documentation, coordinating resources, and communicating with clients. We gather and organize client records, ensure compliance with regulatory requirements, and facilitate the efficient operation of case management processes. We also assist in preparing reports and other necessary documentation, ensuring all client information is up-to-date and correctly filed. Additionally, we help clients gain access to services and resources, adhere to case management plans, and follow through on interventions. Our role is crucial to enabling case managers to focus on direct client interaction and care planning.
Core tasks:
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