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Central Scheduling Associate job

MedStar Georgetown University Hospital jobs

Company

Skills

Company Description

A not-for-profit academic teaching hospital - MedStar Georgetown University Hospital offers acute-care teaching and research facilities in the field of neurology, neurosurgery, psychiatry, gastroenterology, transplant, and vascular surgery. The hospital was established as part of Georgetown University in 1898 staffed by the Sisters of St. Francis. Expanding operations, the hospital then moved to its current location at Reservoir Road NW, Washington, D.C., United States in 1930. The residency, fellowship programs, and clinical trials are administered by Georgetown University Medical Center, equipped with over 600 beds, offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment. The hospital is well decorated with numerous awards from the National Cancer Institute, and numerous mentions in Newsweek. The hospital is frequently in need of expansion, requiring qualified individuals to add to its 4500 plus associates, offering a benefits package for everyone in the MedStar Health family.

Job Description

MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personaliscaring for the whole personMedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

MedStar Georgetown's centers of excellence include neurosciences, transplant, cancer and gastroenterology. Along with Magnet nurses, internationally recognized physicians, advanced research and cutting-edge technologies, MedStar Georgetown's healthcare professionals have a reputation for medical excellence and leadership.

General Summary of Position: The individual in this position serves as the primary scheduling point of contact for scheduling activities for all hospital-based ancillary and GPG departments. The individual is responsible for performing the functions and activities related to accurate patient scheduling including, but not limited to: working with departments on their physician scheduling protocols, supporting the master schedulers where necessary, accurate and complete patient registration and scheduling and accurate patient insurance assignment. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's (MGUH) philosophy, policies, procedures and standards. Qualifications:
  • High School graduate or GED required.
  • Associate's Degree preferred.
  • Knowledge of medical and health care terminology a must.
  • Three years experience scheduling in a medical/clinical office or related experience required.
  • Previous experience with computerized scheduling and registration systems.
  • Working knowledge of IDX / GE Centricity Business preferred.
  • Previous experience with an electronic health record system desired, especially GE Centricity Clinical or Aria.
  • Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments, patients, healthcare providers and systems.
  • The problems presented often require advanced analytical skills and highly developed communication/service delivery skills in order to successfully handle disgruntled and confused patients.
  • Excellent telephone etiquette, interpersonal communication and customer service skills.
  • Knowledge of medical terminology.
  • Effective oral and written communication skills.
  • Ability to deal effectively and professionally with a variety of different individuals.
  • Ability to perform in a high pressure environment.
  • Ability to organize and prioritize work.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

TASKS

  • Distribute production schedules or work orders to departments.
  • Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
  • Requisition and maintain inventories of materials or supplies necessary to meet production demands.
  • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

MedStar Georgetown University Hospital

Type

Nonprofit

Size

Large

Location

3800 Reservoir Rd. NwWashington, DC, 20007and others

Founded

1898

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Director of Infection PreventionMedStar Georgetown University HospitalArlington, VA
The Synergy Organization is proud to have been retained by MedStar Georgetown University Hospital (MGUH), a prestigious and highly respected, 609-bed acute-care teaching and research hospital inRead more
Director of infection preventionMedStar Georgetown University HospitalArlington, MA
The Synergy Organization is proud to have been retained by MedStar Georgetown University Hospital (MGUH), a prestigious and highly respected, 609-bed acute-care teaching and research hospital inRead more
Critical Care Medicine Clinical PharmacistMedStar Georgetown University HospitalWashington, DC
MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of curaRead more
Director of Infection PreventionMedStar Georgetown University HospitalWashington, DC
The Synergy Organization is proud to have been retained by MedStar Georgetown University Hospital (MGUH), a prestigious and highly respected, 609-bed acute-care teaching and research hospital inRead more
Director of Infection PreventionMedStar Georgetown University HospitalArlington County, VA
The Synergy Organization is proud to have been retained by MedStar Georgetown University Hospital (MGUH), a prestigious and highly respected, 609-bed acute-care teaching and research hospital inRead more
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