As Chief Operating Officers (COO), we are responsible for overseeing the daily administration and operations of a business. We need to secure that the business has effective people, operational controls, and administrative and reporting procedures put in place. We report to the CEO and are considered to be the second in the chain of command. We promote and put in place the vision the CEO sets by creating policies and designing and implementing business plans. We often handle the internal affairs of a company. Depending on the size of the company, COOs may also head human resources, production, marketing and sales, and research and development. This role exists in a variety of organizations. These include for-profit businesses, nonprofit organizations, government entities, or schools.
- strategy execution
- setting the vision and operational strategy with the CEO
- overseeing operations, HR, auditing, and more
- performance monitoring
- stakeholder management