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3.8
79 ratings
4.1
Salary & Benefits
3.7
Professional growth
3.9
Work-Life balance
3.7
Recognition & Support
3.8
Culture & Values
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Cigna is a global health services company dedicated to improving the health, well-being, and peace of mind of the patient. Cigna’s goal is to provide proper services and solutions, in the proper setting, at the right time, to solve the diverse health needs of patients every day. As a global health service company, Cigna's mission is to improve the health and peace of mind of patients by making health care simple, affordable, and predictable while making healthcare more affordable by partnering with providers. Cigna has more than 70,000 employees that are dedicated to fulfil mission and to serve customers and communities. By working together with colleagues, customers, providers, clients, and communities, Cigna develops personalized and advanced solutions. Values guide all 74,000 workforce around the globe to work together, and serve, patients, clients, communities. These huge workforce serves more than 180 million customers and patients across 30 countries.

Company - Public
Over $10B
Large
Multiple locations
Niche Health Practitioners Companies
What departments Cigna employees work at?
DepartmentsRatio
other occupation36.4%
Computer / IT - Other10%
Management - Other9.5%
Business Operations7.8%
Customer Service7.8%
Sales / Retail7.3%
Healthcare6.5%
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Team

Professional experience

How many years of experience do Cigna employees have before joining?
Years of experience at Cigna: Newcomers: 21%, Experiencers: 16%, Experts: 21%, Veterans: 42%. Cigna employees have 8+ years experience on average before joining.
Where did Cigna employees work before joining?
Where they've worked before Cigna: Aetna, a CVS Health Company, Cigna-HealthSpring, Great-West Healthcare. Typical Cigna employees have worked at Aetna, a CVS Health Company.
Aetna, a CVS Health Company
Cigna-HealthSpring
Great-West Healthcare
What industries did Cigna employees work in previously?
Industry Background: The most typical industries of Cigna: Insurance Agency & Brokerage Firms, General Hospitals, Outpatient Care Centers, Finance & Insurance Companies, Consulting Companies. Cigna employees most likely come from a Insurance Agency & Brokerage Firms industry background.
Where did Cigna employees work before joining?
Past employers' size at Cigna: Small: 23%, Medium: 11%, Large: 66%. Most Cigna employees have previously worked at large companies.

Educational background

What did employees at Cigna study?
Where did employees at Cigna study?
Central Connecticut State University
Penn State University

Employee data

How long do people stay in a role at Cigna?
Time employed at Cigna: <1: 8%, 1-3: 23%, 4-8: 37%, 9-13: 15%, 14-20: 10%, 20+: 7%. Most Cigna employees stay with the company for 4-8 years which is the same as the industry average.
How does Cigna rank for age & gender diversity?
Gender ratio at Cigna: 47.5% Male and 52.5% Female. Age ratio at Cigna: 16-20: 0%, 21-30: 31%, 31-40: 34%, 41-50: 21%, 51-60: 11%, 60+: 3%. Cigna rates - 9.5% more female than the industry average. Most Cigna employees are 31-40, which is on par with the industry median age range.

Career advancement

How does Cigna rank for career advancement?
Career advancement at Cigna: high. Cigna ranks high for career advancement which is above the industry average.

Find your job at Cigna

Cigna Reviews and Ratings

Have some insight of Cigna?
Get the scoop on what others who have experience with Cigna think of working there or join the conversation by leaving a review.
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avatar-of-creator
January 31, 2024
Dead end sinking ship
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Don’t waste your time if you’re looking for longevity or growth. Toxic culture and management, abusive treatment and clicky high school politics.

Pros and Cons
There were no perks
Horrendous management
avatar-of-creator
Medical Claims Processor
Chattanooga, TN - January 30, 2024
I earned the honor to serve high profile and seriously confidential clients
2.8
Ratings
2
Professional growth
2
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
It was my pleasure to earn and exercise the confidence to process and manage high profile accounts. Example: I was assigned the Screen Actor’s guild medical review for payments and communication with the insured. This may not appear remarkable, but I was and still am the holder of the sensitive medical concerns of the very famous. The calls from actors concerned about bills, famous actors having heartbreaking medical conditions and of course the concerns regarding financial ramifications of such needed treatment it all stayed to this day locked within my confidence. As a company we needed to perform high quality service with professionalism in processing and representation. I believe UNUM has worked hard these years to address issues. I was the first award winner of Excellence and I would appreciate the opportunity to return and with each day I will help UNUM earn an award and reputation for excellence in service as well.

Pros and Cons
The managers were personable. I felt they were encouraged to know &apply their strengths.
Accessing the degree of disability Is not always clear, but good staff with good communication helps
avatar-of-creator
Community Outreach Specialist
March 8, 2023
Great workplace, supportive environment, and team players.
4.8
Ratings
4
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
CIGNA was a great place to work. I enjoyed working with everyone and every department at CIGNA. Always a willingness to help each other out for our members. My department manager always made herself available in order for her team to make an effective decision that benefited our members. Because we had such a supportive company our outreach endeavors made an impact on the agency or community we worked with. This positive environment made our job more worthwhile in what we were doing.

Pros and Cons
My manager, great benefits, yearly company picnic and Chrismas party.
None, I thoroughly enjoyed my time at Cigna, sad when they sold there Medicaid side.
avatar-of-creator
Inside Sales Representative
Houston, TX - January 24, 2023
Great company to work for, awesome sales team, competitive salary and lots of support
4.6
Ratings
3
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked with Cigna over six years I left the company because of an opportunity to increase my earnings. Cigna is one of the best companies I've worked for.

Pros and Cons
During the busiest season Cigna provided free lunch to the sales team.
Reps were expected to meet their goals even if they were out on vacation.
avatar-of-creator
RN
January 4, 2023
Workplace environment
1.4
Ratings
1
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
Where to begin. Always being short staffed by one RN. Front office personnel were not team players they were rude and inconsiderate. Making the work environment even more stressful.. physicians,back office and medical records personnel were great. Upper management absolutely awful!!

Pros and Cons
Some of the coworkers and work schedule
Nobody in upper management or human resources care about their employees
avatar-of-creator
COA
Peoria, AZ - April 10, 2022
Management
1.8
Ratings
1
Professional growth
5
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
The management at Cigna is purely for upper management. The employees are not protected from uncooperative patients. The Ethics line is for reporting incidents or mismanagement that have occurred to yourself. The process is one-sided. You "the employee" are treated with disrespect and no way is it a fair assessment. A supervisor that cannot complete his duties and has been complained of by employees, doctors, other supervisors automatically gets promoted to manager. The employees and doctors have no run of their department. Upper management is in total control. Rules are broken. Assaults have happened by supervisors to employees with no punishments or apologies. Advancement is not possible as Cigna does not have the latest equipment in their facilities. If you want to advance in the company it is very difficult if you start as "just an employee". There is not any review meetings with employees as to their goals or what they wish to learn. Doctors aren't accountable.

Pros and Cons
The only plus is the benefits,
So many it is hard to assess.
avatar-of-creator
Prior Authorization Representative
February 27, 2022
Decent job
2.6
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
I was a temporary contractor from 10/2021 to 2/2022. Training was paid and for 6-7 weeks, but you couldn’t miss any days. The job was decent to me, call volume wasn’t high. I took about 7-10 between each call on average. Sometimes I’d go 30 min without a call which was nice. Management is bare minimum, rarely replied to me which was annoying. It’s like they want you to reach out to them but they never reply… so what’s the point? Cigna and the staffing company didn’t give me any notice of the end of my assignment until an hour before I clocked out on Friday for the weekend. Very abrupt, thank god I was in the position to where I could be without a job for a while. Neither company gave me an end date when I accepted the opportunity. I also worked M-F, 8-4:30pm and they’d be pretty uncooperative when I had appointments, stating to schedule them outside of working hours; when we all know 8-4:30 is pretty much when appointments are scheduled..

Pros and Cons
Work from home, Medium call volume, decent pay, set schedule
Unresponsive admin, phone work, didn’t want you to take any time off
avatar-of-creator
February 9, 2022
Not A Friendly Workplace
2.4
Ratings
1
Professional growth
5
Salary & Benefits
4
Work-Life balance
1
Recognition & Support
1
Culture and Values
I’ve been here for about 3 years. Working in the customer support department. They are constantly firing and hiring people. While working here you’re always on edge that you’re going to lose your job. None of the managers are on the same page. There’s little to no growth in the company.

Pros and Cons
Pay, weekends off
Managers don’t care for you, favoritism in the work place, no compassion
avatar-of-creator
November 11, 2021
Good stable job
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
It’s a good company to work for. GM is very understanding & supervisors are very helpful. I really liked working there. My son became I’ll & needed my full undivided attention so I resigned but my job was offered after six months but I had another job by then

Pros and Cons
Lots of recognition,
None I liked my job
avatar-of-creator
Salina, KS - October 21, 2021
HGS CALL CENTER
4.0
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Its a company partnered with cigna the call center. Mixed information giving during process. Lack of communication. But am very understanding and im being patient for them to get ahold of me

Pros and Cons
I get to stay home
Mixed information lack of communication
avatar-of-creator
July 11, 2021
Productive job
3.4
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
I worked for cigna for 9 minths during pandemic. I felt safe and appreciated the opportunity to work from home.

Pros and Cons
The salary and flexible schedule
Work life balance needs improvement
avatar-of-creator
Phlebotomists
Tucson, AZ - May 10, 2021
Phlebotomists
3.0
Ratings
2
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
I worked as a phlebotomists and drew many pediatric geriatric. Worked front desk and directly with dr for sample results. Did pku’s drug screening throat swabbing and injection

Pros and Cons
Worked my way up and leaned many things on the job
No job security or raises
avatar-of-creator
Senior Implementation Manager
Phoenix, AZ - April 26, 2021
Solid foundation, career growth opportunities, dedicated employees
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Cigna was an amazing place to work. I regretfully resigned after many years due to health and personal family reasons. I would love to return to work at Cigna!

Pros and Cons
Career Growth, management that cares
occasional fire drills, however that is every company
avatar-of-creator
Director Service Operations
Bloomfield, CT - March 10, 2021
Narrow and Selfish environment
3.0
Ratings
2
Professional growth
4
Salary & Benefits
5
Work-Life balance
2
Recognition & Support
2
Culture and Values
I hired, trained, established and delivered what I promised to senior leadership team. My manager presented all the work and took all the credit sacrificing my job.

Pros and Cons
If your manager is good then you will have great experience
There is no supporting framework if your manager is vindictive towards you

How do I match this company?

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Discussion about Cigna

Want to know more about Cigna?
Share your thoughts and ideas about Cigna with others in our community.
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What’s the stock symbol of Cigna?
avatar-of-creator
Liam Brown3 years ago
CI.
What’s the gender distribution at Cigna?
avatar-of-creator
Sophie Hayes3 years ago
52.5% female, 47.5% male.
What industry does Cigna fall under?
avatar-of-creator
Isabella Holmes3 years ago
Falls under Healthcare
What is the annual revenue of Cigna?
avatar-of-creator
Liam Brown3 years ago
over $10b.
What companies are similar to Cigna?
avatar-of-creator
Benjamin Gardner3 years ago
Aetna, a CVS Health Company, Anthem, Deloitte, Humana, Johnson & Johnson, MetLife, Microsoft Corporation, UnitedHealth Group.
What companies are competitors of Cigna?
avatar-of-creator
Liam Brown3 years ago
Aetna Corp, UnitedHealth Group, WellPoint.
what are the chances of career advancement at Cigna?
avatar-of-creator
Liam Brown3 years ago
high.
What’s the average length of tenure at Cigna?
avatar-of-creator
Liam Brown3 years ago
Typically 4-8 year(s).
what kind of companies did Cigna employees work for?
avatar-of-creator
Benjamin Gardner3 years ago
Large companies before Cigna.
Top future employers of Cigna employees?
avatar-of-creator
Benjamin Gardner3 years ago
Aetna, a CVS Health Company, Anthem, Cigna-HealthSpring, Kaiser Permanente, Prudential, The Hartford, Travelers, UnitedHealth Group.
Where did employees work before joining Cigna?
avatar-of-creator
Liam Brown3 years ago
Aetna, a CVS Health Company, Cigna-HealthSpring, Great-West Healthcare, MassMutual, The Hartford, Travelers, UnitedHealth Group, Unum.
How old are Cigna’s employees in general?
avatar-of-creator
Sophie Hayes3 years ago
31-40, 21-30.
Where did most of Cigna employees go to school?
avatar-of-creator
Isabella Holmes3 years ago
Central Connecticut State University, Penn State University, University of Connecticut, University of Hartford, University of Phoenix-Utah.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Cigna a perfect pairing? Let's explore your common touchpoints.