It is our duty as Claims Examiners to receive claims from policyholders, check the claims and ensure that the information received is correct, and then determine whether the claims are covered within the agreed policies. We spend much of our time working via telephone and mail in the office. It is our responsibility to talk with insurance agents, other companies, and policyholders to develop a mutual working relationship. We review the accident reports and medical bills as well as consult insurance specialists. We mostly deal with cases in which the loss values are relatively low and report finding to senior examiners.
Core tasks:
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