As Claims Service Representatives, our primary tasks involve managing and processing claims for a variety of insurance policies, such as health, auto, and property. We communicate with clients to assess their claims, ensuring all necessary documentation is completed accurately. We investigate claims to determine their validity and work closely with adjusters, legal teams, and other insurance professionals to resolve issues. Additional responsibilities include negotiating settlements and providing clients with timely updates on the status of their claims. We strive to provide excellent customer service, ensuring that clients feel supported throughout the claims process.
Core tasks:
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