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Claims Supervisor job

American Auto Shield jobs

Company

Benefits

Job Description

We are Denver-based Vehicle Service Contract Administrator, growing rapidly and now looking for experienced service advisers and mechanics to adjudicate mechanical claims to work out of our new St. Peters, Missouri location.Role Responsibilities:
  • Manage the claims staff and interaction with other departments within the company
  • Ensure complete and sound claim approvals, legal reviews and investigations when necessary
  • Manage the work of the General Claims Representatives through cooperative partnership with other Claims Leads and Claims Supervisors
  • Manage employees attendance, timesheets and responsibilities
  • Manage portal maintenance of each Claims Representatives
  • Manage current and outstanding open claims
  • Constant proactive review of ways to streamline existing claims processes, and opportunities to improve system inefficiencies
  • Coach, mentor and develop Claims Representatives
  • Resolve escalated calls from customers and repair facilities
  • Other duties may be assigned
Minimum Qualifications (Education, Experience & Skills):
  • High school or GED or minimum one year experience and/or training; or equivalent combination of education and experience.
  • Minimum of two (2) year of applicable experience with claims management and/or auto mechanics
  • Demonstrated experience managing, mentoring, coaching and developing employees
  • Ability within one year to be P&C Licensed in MBI contracts, or achieve ASE certifications of A1 through A4.
  • Ability to effectively read, write and communicate both verbally and written, for example; interpret documents such as contracts, claim procedure guides and coverage pages. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Demonstrated experience managing escalated scenarios with customers, shop personnel or employees, and achieve a reasonable professional resolution.
Health InsuranceVision Insurance
Dental InsuranceCasual Dress
Vacation & Paid Time Off

American Auto Shield

Type

Company - Private

Size

Small

Revenue

$10M to $20M

Location

Multiple locations

Industry

Automobile Warranty Insurance

Founded

2002

CEO

Ted L. Terry

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Customer Service RepAmerican Auto ShieldPhoenix, AZ
Recruiting Firm, Riderflex has been hired by our client, American Auto Shield, to find their Customer Service Representatives! Company: American Auto Shield Industry: Vehicle Service Contract Title: Customer Service Rep Location: Phoenix, AZ/Remote Reports...Read more
Home Claims AdjusterAmerican Auto ShieldDenver, CO
Home Claims. HVAC. Plumbing. Electrical. Service Contract Administration. If that grabbed your attention, come grow with us! American Auto Shield (AAS) specializes in vehicle and home service contract development (ARMIS) and superior claims administration...Read more
Automotive Mechanical Claims AdjusterAmerican Auto ShieldHouston, TX
Make an impact and LOVE what you do! AAS, Services LLC specializes in Vehicle Service Contract development and automotive claims administration. Our team’s combined industry experience, complemented by our partnerships, allows us to develop and deliver...Read more
Customer Service RepresentativeAmerican Auto ShieldDenver, CO
Make an impact and LOVE what you do! AAS, Services LLC specializes in Vehicle Service Contract development and automotive claims administration. Our team’s combined industry experience, complemented by our partnerships, allows us to develop and deliver...Read more
Sr. System EngineerAmerican Auto ShieldGolden, CO
Cloud Infrastructure. Microsoft Azure. MCSE. WAN. MPLS. SD-WAN. LAN. VOIP. If that grabbed your attention, come grow withus!American Auto Shield (AAS)specializes inVehicle and HomeServiceContract development and superior claims administration. Wemay not...Read more

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Home Warranty Claims AdjusterAmerican Auto ShieldLittleton, CO
Do you want to work for a company that takes care of its employees? American Auto Shield is looking for an experienced Home Warranty Claims Adjuster. SUMMARY Provide customer service to contractRead more
Automotive Mechanical Claim AdjusterAmerican Auto ShieldSaint Louis, MO
Do you want to want work for a company that takes care of its employees? American Auto Shield is looking for experienced Automotive Mechanical Claim Adjusters. If you: Are ready to stop turningRead more
Automotive Mechanical Claim AdjusterAmerican Auto ShieldSt. Louis, MO
Do you want to want work for a company that takes care of its employees? American Auto Shield is looking for experienced Automotive Mechanical Claim Adjusters. If you: Are ready to stop turningRead more
Customer Service Representative IAmerican Auto ShieldLittleton, CO
Customer Service Representative I SUMMARY This position is primarily responsible for taking new claim calls from repair facilities, collecting initial claim information, and ensuring that the callerRead more
Accounting ManagerAmerican Auto ShieldLakewood, CO
We are looking for a bright and energetic personality to join our growing accounting team. Our goal is to create a world class organization and finance group with this position being a key toRead more
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