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Client Account Management job

DeloitteMemphis, TN
Deloitte jobs

Company

Salary

Skills

Company Description

Deloitte is one of the 'Big Four' and the second largest professional services network in the world by revenue and the largest by the number of professionals. Deloitte provides audit, tax, consulting, enterprise risk and financial advisory services with more than 225,400 professionals globally. In FY 2015, the company earned a record $35.2 billion USD in revenues.

Job Description

Position summary Client Account Management ? Consumer Industry ? Specialist/Senior Specialist We?re looking for an autonomous self-starter with outstanding organizational and program management skills ? a strategic thinker who?s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte?s Consumer Industry, you?ll work with senior Deloitte leaders on some of our most important client accounts ? helping our teams build relationships, win projects and deliver work. You?ll oversee account operations and strategic activities ? keeping our practitioners well-informed and in front of the client while ensuring account operations run smoothly. You?ll work closely with account leadership to help address our clients? most important challenges by bringing them the best of Deloitte. You?ll share what other account teams are doing and help to innovate new approaches. You?ll be an important link between the larger firm, your account teams, and your clients. Work you?ll do Responsibilities will be based on specific client relationship objectives and account teams? needs, and will include some or all of the following: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits Strategic: Leadership: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed support financial analysis and reporting, opportunity tracking and internal reporting as needed The team At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across the organization and the firm to share and leverage best practices. Qualifications Required: Bachelor?s degree Demonstrated account management or consulting experience Minimum?1 to 3?years work experience Strong organizational skills Strong project management skills Ability to adapt to a changing environment and manage multiple priorities Exceptional interpersonal and communication skills Proficient in Microsoft Office suite ? strong PowerPoint and Excel skills critical Excellent analytical and problem-solving skills Preferred: Experience working in a professional services firm Experience in client service delivery Industry experience How you?ll grow At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow. From hands-on experience to increasing responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte?s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help?them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Tips from recruiters We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you?re applying to.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Estimated annual salary
$50,829
average
Minimum
$38,764
Maximum
$56,426

TASKS

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Deloitte

Type

Company - Private

Size

10000+ employees

Revenue

Over $10B

Location

New York, NY

Industry

Accounting & Legal

Founded

1972

CEO

Cathy Engelbert

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