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Client Care / Discharge Nurse job

Hope Veterinary Specialists jobs

Company

Salary

Skills

Job Description

Job Description

Entering Charges

Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases).

· All charges should be entered by Noon and rechecked for any additions to the chart one hour prior to the end of the shift.

· Review and enter charges for any inpatients that were hospitalized over the weekend.

· Review invoices for patients discharged over the weekend and make any corrections or adjustments. Inform owners of any refunds or omissions (will need access to reopen invoices). E-mail owner corrected invoice.

· Communicate with all attending doctors to find out which patient invoices need to be addressed first and if there are any issues.

· Have working knowledge of patient’s medical records and progress notes to catch any diagnostics or treatments that may have inadvertently not made it into the treatment sheet

· Provide a final review of the invoice for a patient being discharged before making the invoice “ready to checkout”.

· Ensure that charges entered are under the appropriate clinician and date.

Updated Estimates

· Review all estimates as entering charges for hospitalized patients.

· Place WF message to doctor if updated estimate is needed.

· Communicate updated estimate to client which may include calling, texting, e-mailing. Document conversation in WF.

· Collect additional deposits as appropriate and enter into WF.

· Print updated estimates to place in reception for client’s signature, along with any receipts from additional deposits.

· Document client conversations into WF in appropriate location.

· Close updated estimate alerts when both signed consents and additional deposit have been received.

Discharge Nurse

· Inform emergency department you are available to help with discharges.

· Review and communicate with doctors which patients are being discharged that day.

· Review instructions and be sure all meds are filled and any pertinent client educational information is included.

· Thoroughly review discharges with the client.

· Encourage questions and ask for understanding.

· Obtain clients signature on discharge forms and then sign, as well.

Emergency Client Follow-up Calls

· Pull discharge list (TG to create) and call ER clients which were discharged within the last 48 hours.

· Document conversation in WF.

· Direct any questions to the appropriate doctor or service.

Emergency Department Call-backs

· Assist the ER department by helping review and respond to client messages in WF.

Other

· Assist other departments with medication refills.

· Assist business office with any administrative tasks as needed.

Skills needed:

· Detail orientated.

· Customer service oriented.

· Be able to multi-task and prioritize tasks in the appropriate order.

· Organize and express ideas clearly, concisely, and accurately verbally and in writing.

· Work independently.

· Demonstrate a thorough knowledge of veterinary medicine.

· Must be a License Veterinary Technician or have prior Veterinary experience.

Company Description
As a veterinarian owned practice, Hope Veterinary Specialists is unique in the culture we have built. We pride ourselves in a fostering a culture that is free of the corporate influence that is becoming more common in veterinary medicine. We value teamwork and a strong work ethic but strive to provide a work-life balance. We feel that a cohesive work environment fosters a healthy and strong community of doctors and support staff. We also believe in extending our culture through community outreach through the support of public events and charities in our area. Our 21,000 sq ft. practice includes a 16-slice CT, dedicated ICU, fluoroscopy, in-house laboratory and digital radiology. On-site MRI is located adjacent to our building and minimally invasive surgery capability will be added in the summer of 2016.
Estimated annual salary
$69,098
average
Minimum
$36,838
Maximum
$123,713

TASKS

  • Maintain accurate, detailed reports and records.
  • Administer medications to patients and monitor patients for reactions or side effects.
  • Record patients' medical information and vital signs.
  • Monitor, record, and report symptoms or changes in patients' conditions.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • BiologyKnowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Hope Veterinary Specialists

Type

Company - Private

Size

Small

Location

40 Three Tun Rd.Malvern, PA, 19355

Industry

Healthcare

Founded

2004

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Client Care / Discharge NurseHope Veterinary SpecialistsMalvern, PA
Entering Charges Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases). · All charges should be entered by Noon and rechecked for anyRead more
Client care/discharge nurse (Pittsburgh,PA)Hope Veterinary SpecialistsPittsburgh, PA
Entering Charges Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases). . All charges should Associated topics: asn, intensive, intensiveRead more
Client care/discharge nurse (Bethlehem,PA)Hope Veterinary SpecialistsBethlehem, PA
Entering Charges Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases). . All charges should Associated topics: asn, intensive, intensiveRead more
Client care/discharge nurse (Malvern,AR)Hope Veterinary SpecialistsMalvern, AR
Entering Charges Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases). . All charges should Associated topics: asn, intensive, intensiveRead more
Client care/discharge nurse (Erie,PA)Hope Veterinary SpecialistsErie, PA
Entering Charges Primarily responsible for entering charges for all hospitalized patients (including specialty and surgery cases). . All charges should Associated topics: asn, intensive, intensiveRead more
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