As Client Relationship Specialists, we develop strong and trusted relationships with customers through timely and accurate communications, manage a high volume of customer calls to ensure excellent customer service and satisfaction, resolve customer issues in an accurate and timely manner. The Client Relationship Specialists attend and conduct project status and review meetings with customers, maintain and update documents related to customer accounts and business reports, develop new business opportunities in every customer communication. We coordinate calls, meetings, and communications between management and customers, validate and qualify new customers before referring to the appropriate sales manager.
Core tasks:
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