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Client Service Leader - USEPA Superfund/ Environmental Programs job

CDM SmithCharlotte, NC
CDM Smith jobs

Company

Skills

Company Description

CDM Smith is an employee-owned engineering and construction company which provides solutions in water, energy, transportation, and facilities projects for government and private clients. Headquartered in Boston, MA it employs more than 5000 people, working from offices worldwide. As an employer, the company’s goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. The company is seeking to hire passionate individuals from a wide range of professional fields, who challenge the norm, deliver world-class solutions and bring diverse perspectives. CDM Smith is committed to the career development of each employee through specifically designed career paths.

Job Description

**Job Description:**

CDM Smith has an exciting opportunity for a Client Service Leader to lead client engagement and business development activities for Superfund and other environmental programs with US Environmental Protection Agency (EPA) clients on the East Coast. In this position, you will pursue and win new business development opportunities, conduct strategic business planning activities, and lead proposal development activities. CDM Smith has been providing services to the EPA and environmental remediation market for over 35 years.

**We are open to filling this position in any of our offices in the United States.**

As a member of this team, you would contribute to CDM Smith's mission by:

? Proactively assuming responsibility for new business development activities

? Having an established business network - potential clients and teaming partners

? Developing new client contacts

? Conducting Strategic New Business Planning (Annual Sales Plan, Capture Plans, Client Account Plans)

? Developing Branding Plans directed at unit's strategic clients

? Providing strategic teaming/joint venture arrangements

? Developing and managing proposal efforts and presentations

? Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales tools

? Meeting annual sales goals from both existing and new clients

? Managing business development budgets and costs

? Managing and communicating potential sales risk (including communication with risk management committee)

? Negotiating critical issues with clients and potential teaming partners and subconsultants

? Aligning CDM Smith's firm-wide strategies with other business development activities

? Keeping abreast of new Federal environmental initiatives, funding issues and organizational changes

? Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives

? Contributing to firm's stature by actively participating in leadership roles in professional societies

? Following and implementing CDM Smith's standardized business practices

**Requisition ID:**

22521BR

**Business Unit:**

FSU

**Job Title:**

Client Service Leader - USEPA Superfund/ Environmental Programs

**Group:**

ENT Sales - EPA

**CDM Smith Employment Type:**

Regular

**Minimum Qualifications:**

? Bachelor's degree in business, finance, or related field

? 15 years of experience

? Regular domestic and/or international travel is required.

**Preferred Qualifications:**

? Registration as Professional Engineer in the state in which your assigned office is located is required for engineering backgrounds or Certification and/or Masters degree in specialty field required for scientist backgrounds (where one exists)

? Strong client relationships with US EPA Agency clients

? Strong interpersonal, time management, organization, business acumen and listening skills

? Experience in Business Development for EPA projects including proposal development

? Ability to work within a large organization to leverage firm's qualifications for the Federal Client

? Previous experience working with the EPA Superfund program

? Masters degree

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate-as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

**Why CDM Smith?:**

CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

50%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

TASKS

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

CDM Smith

Type

Company - Private

Size

Large

Revenue

$1B to 2B

Location

Charlotte, NC, and others

Founded

1947

CEO

Stephen J. Hickox

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