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Client Service Manager - Environmental Consulting job

Kennedy JenksPortland, OR
Kennedy Jenks jobs

Company

Skills

Company Description

Kennedy jenks, Based out of Oregon, US, is a company that provides service in the sector of engineering and consultancy services. This company strives to go forward to in the market through innovation, teamwork, and invention. There are several goals of the company, one of which is to provide proper and promised service to the clients in the sector of industrial infrastructure design. The reports from the employees of the company has proven the open minded, but strict on delivering the work culture. It also provides proper benefits to the employees.Graduates in the proper section, who apply for vacant jobs in this company are taken through series of tests and interviews to ensure the capabilty of the candidate to take part in proper teamwork and be able to be the part of the innovative corporation.

Job Description

Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solve the unique challenges of public agencies and private industry clients across the United States.

We are seeking a motivated individual to fill our essential Client Service Manager (CSM) position for industrial/private clients. The CSM is the individual responsible for all aspects of a client account. The role of the CSM is to develop client strategies, build client teams, and implement client plans. Specific responsibilities include:
  • Interact directly with clients to understand their business goals, organizational structure, decision makers, buying habits and develop services or solutions to satisfy their needs.
  • Develop and lead a team of employees that can best serve the client’s present and future needs.
  • Manage client team performance and meet performance metrics of the client account (sales, revenue, profitability).
  • Understand the full range of Kennedy Jenks service offerings and identify opportunities to bring those to the client.
  • Direct strategies and activities to assure client satisfaction.
  • Actively maintain and implement strategic action plans to position for future work.
  • Lead and actively participate in preparation for proposals and interviews.
  • Be a “seller/doer” serving as CSM and highly engaged in project execution.
What you’ll need:
  • Strong technical skills and business development experience in environmental consulting for industrial/private clients.
  • Exceptional communication and leadership skills.
  • 10+ years of experience, which includes business development, client service, and project management experience and a demonstrated track record of sustained sales and revenue.
  • Relevant degree in engineering, science, geology or similar.
  • Professional license (e.g., PE, RG) preferred
  • Ability to travel.
As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to a maintaining a positive work/life experience. Kennedy Jenks provides a comprehensive compensation and benefits package.

Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

TASKS

  • Provide scientific or technical guidance, support, coordination, or oversight to governmental agencies, environmental programs, industry, or the public.
  • Review and implement environmental technical standards, guidelines, policies, and formal regulations that meet all appropriate requirements.
  • Collect, synthesize, analyze, manage, and report environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water samples.
  • Communicate scientific or technical information to the public, organizations, or internal audiences through oral briefings, written documents, workshops, conferences, training sessions, or public hearings.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Kennedy Jenks

Type

Company - Private

Size

Medium

Revenue

$100M to $500M

Location

Multiple locations

Industry

Engineering Firms

Founded

1919

CEO

Keith A London

Job Filters

FILTER JOBS
Senior Electrical EngineerKennedy/Jenks ConsultantsIrvine, CA
We are seeking a Senior Electrical Engineer with experience in planning and design of water and wastewater infrastructure facilities including pump stations, buildings, treatment facilities, and related infrastructure. Successful candidates would join our...Read more
Cost Estimator/SchedulerKennedy/Jenks ConsultantsSeattle, WA
Cost Estimator/Scheduler Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solve the unique challenges of public...Read more
Construction ManagerKennedy/Jenks ConsultantsGrizzly Flats, CA
We are looking for an exceptional Construction Manager for a project in the Madera, CA area. The Construction Manager (CM) is responsible for seeing that the project is constructed in accordance with the approved plans and specifications. POSITION...Read more
Client Service DirectorKennedy/Jenks ConsultantsFort Worth, TX
We are looking for a Texas Regional Client Service Director with strong client relationships, established resume and reputation, team building and leadership capabilities, and business leadership skills to grow our Municipal and Private/Industrial One KJ...Read more
Accounting Specialist - Accounts PayableKennedy/Jenks ConsultantsPortland, OR
We are seeking an Accounts Payable clerk. This position provides general accounting, clerical and technical assistance. In this role, you will code and enter vendor and sub consultant invoices, process expense reports and check for accuracy, approvals and...Read more

Closed Job Filters

FILTER JOBS
Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solveRead more
Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solveRead more
Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solveRead more
Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solveRead more
Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solveRead more
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