FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.
FirstService Residential is seeking a Client Services Coordinatoro whose primary function is to perform any and all Accounts Receivable related administrative functions.
The Client Services Coordinator associate may have experience with recording receipt of checks, posting payments, and researching invoices.
This role will be in a high-volume work environment and requires a careful degree of accuracy while maintaining outstanding work pace. If you are someone who enjoys talking on the phone with clients, building great relationships, and pride yourself on providing top-tier customer service, then a position with FirstService Residential may be a great fit!
As a Client Services Coordinator, you are an integral part of maintaining our customer service standard. You are tasked with maintaining strong working relationships with both internal and external business partners.
Accounts Receivable Functions Recording settlement of new customer accounts and foreclosures
Posting payments to homeowners accounts
Researching homeowners accounts
Recording daily receipt of settlements on accounts receivable master list
Recording and posting daily receipt of all checks and payment files from third parties
Researching and processing customer claims of invoice payments
Researching and processing charge backs, returns, bad checks and/or unallocated cash
Handling miscellaneous payments and processing correctly in the accounting system per manager and/or accountant directives
Assisting in preparation of journal entries and processing adjustments as necessary
Customer Service Communicating with title companies concerning settlements
Assisting Supervisor on projects as needed
Ad-hoc Accounting Duties Assists with month-end financial close, as deemed necessary
Prepares analysis or audits of accounts, as required
Performs filing, scanning and copying
Here is what we think it takes Well-developed computer skills with a high level of accuracy and the ability to learn new software systems
Enjoy talking on the telephone in a clear, concise, and customer service professional manner
Energized by working as part of a team
Ability to multi-task and meet deadlines
Genuine interest in accounting operations and the willingness to learn and develop new skills