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Salary and Benefits

Client Success Manager
$52K-$64K / yr. (est.)
$53K
$58,432 / year
$64K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Client Success Manager

What does a Client Success Manager do?

In the role of Client Success Manager, we have the ability to understand the main goals and objectives of our customer’s businesses. We establish a strong relationship with the partners of the company to drive continuous improvement in their project. We work collaboratively with the team members to understand the product expansion. Functioning as Client Success Managers, we ensure that the projects are being delivered within the given timeline to meet the customer’s expectations and build a strong relationship with them. We work with the marketing team to develop the promotion strategies to compete with other competitors by scaling their daily progress. We also provide reviews for every account of the customer.

Core tasks:

  • providing analysis based reviews
  • reporting the project status directly to the project managers
  • acting as the subject matter experts by contributing technical expertise
  • maintaining the overall aspects of programs
  • performing other duties as assigned

Insights

How Many Years of Experience Do Professionals Need Before Becoming Client Success Manager?
On average, people work 7+ years in other positions prior to becoming a Client Success Manager.
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Client Success ManagerSan Francisco, CA - 11 months ago
that's actually a good thing! It means we bring diverse experience to the table and can relate to clients on a deeper level.
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Client Success ManagerSeattle, WA - 11 months ago
🔥 7+ years? So we're just supposed to suffer in other jobs before finally reaching this role? That's unfair!
How Long Do Client Success Manager Employees Typically Stay in Their Roles?
On average, Client Success Managers works in this position for 1-3 years across multiple employers.
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Marketing ManagerLos Angeles, CA - 11 months ago
Wow, that turnover rate is quite high. To retain these client success managers, we need to alleviate their workload and ensure they have the resources necessary to effectively support our clients.
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Product ManagerSeattle, WA - 11 months ago
This statistic doesn't make me optimistic about building long-term client relationships. We need to invest more in training and development to decrease turnover and increase customer satisfaction. 💪
What Is the Job Hopper Score for Client Success Manager Employees?
Moderate job changes in Client Success Manager, showing some career movement without excessive turnover.
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Marketing CoordinatorHouston, TX - 11 months ago
🙄 Seriously? As if marketing doesn't face similar turnover rates! Don't belittle our hard work with this biased infographic!
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Software EngineerSan Francisco, CA - 11 months ago
Whoa, this is accurate! As a software engineer, I'm constantly learning, and the demand for our skills makes it easy to explore exciting opportunities!

Career path

Path to job

Discover a Client Success Manager's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Client Success Manager typically studied at.
Arizona State University-Tempe
Brigham Young University-Idaho

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Client Success Manager Employees?
Gender ratio in Client Success Manager position: 0.531242631454846 Male and 0.468757368545154 Female. Age ratio in Client Success Manager position: 16-20: 1%, 21-30: 66%, 31-40: 24%, 41-50: 7%, 51-60: 2%, 60+: 0%. Client Success Manager position is predominantly male (53.1%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Customer Support RepresentativeBoston, MA - 11 months ago
Not only is the gender imbalance concerning, but the lack of diversity in the age groups is also alarming! 😡
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Operations ManagerSeattle, WA - 11 months ago
It's frustrating to see such a narrow age range in this occupation. The industry needs to be more inclusive! 😠

Workplaces

Who Are the Top Employers for Client Success Manager?
Top employers of Client Success Manager position: Businessolver, Gannett | USA TODAY NETWORK, IBM. People who work in Client Success Manager position most typically go on to work for the Businessolver.
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Client Success ManagerSeattle, WA - 11 months ago
IBM is so big and bureaucratic, I prefer the flexibility and dynamic work environment at Gannett | USA TODAY NETWORK.
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Client Success ManagerDenver, CO - 11 months ago
I've always wanted to work for IBM, they are a true industry leader. Businessolver and Gannett | USA TODAY NETWORK can't compete.
Businessolver
Gannett | USA TODAY NETWORK
IBM
What Industries Does Client Success Manager Typically Have Experience In?
Industry Background: The most typical industries of Client Success Manager: Information Technology, Professional / Scientific / Technical, Administrative & Support, Education, Finance & Insurance. Client Success Manager employees most likely come from a Information Technology industry background.
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Client Success ManagerLos Angeles, CA - 11 months ago
Stop acting like Client Success Managers are just glorified customer service reps. 😡 We help maximize customer retention, upsell opportunities, and overall ensure the success and satisfaction of our clients.
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Client Success ManagerMiami, FL - 11 months ago
What's with the hate? 😩 Client Success Managers are responsible for creating long-lasting partnerships, understanding client needs, and implementing strategies to drive their success. It's not just a walk in the park, folks!

Find your job as Client Success Manager

Discussion about Client Success Manager

Want to know more about Client Success Manager position?
Share your thoughts and ideas about Client Success Manager position with others in our community.
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Is Client Success Manager a female or male dominated profession?
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Isabella Holmes3 years ago
The women/men ratio is well balanced.
What is the most common age of a Client Success Manager?
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Liam Brown3 years ago
29 is the average age of people working as a Client Success Manager.
Is a Client Success Manager considered to be a junior profession?
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Benjamin Gardner3 years ago
On average, people have 7 years of experience when they start working as a Client Success Manager
Which industries does a Client Success Manager typically work in?
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Sophie Hayes3 years ago
Professional / Scientific / Technical employs the most.
What kind of degree is needed to work as a Client Success Manager?
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Liam Brown3 years ago
A Bachelor of Arts degree could not hurt if you want to be a Client Success Manager
Which company employs the most people in the Client Success Manager role?
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Sophie Hayes3 years ago
Working as a Client Success Manager it might be a good next step to work for Businessolver, Gannett | USA TODAY NETWORK, IBM, SAP Concur and TrueCar
How long do people usually work as a Client Success Manager when they switch to another position?
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Liam Brown3 years ago
You should work for 2 years before considering changing to another role.
Is it frequent for people to switch companies and still work as a Client Success Manager?
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Isabella Holmes3 years ago
a Client Success Manager is not a typical job hopper, but might change companies.
What jobs do people work in before becoming a Client Success Manager?
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Liam Brown3 years ago
Account Manager, Account Executive or Customer Success Manager are the typical prior positions for a Client Success Manager
What can be the next step in your career path from Client Success Manager?
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Isabella Holmes3 years ago
Customer Success Manager, Account Manager or Account Executive can be a good next step
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Disclaimer

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