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Clinical Education Specialist - Monitoring Solutions job

GE HealthcareCalifornia, MD
GE Healthcare jobs

Company

Salary

Company Description

GE Healthcare is a multinational conglomerate firm that produces medical equipment. The firm offers monitors, scanners, dispensers, displays, imagers, recorders, analyzers, separators, and medical and laboratory medical equipment for medical industries. GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. The company's broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, biopharmaceutical manufacturing technologies, drug discovery, performance improvement, and performance solutions services help its customers deliver better care to more people worldwide at an affordable price. GE Healthcare was founded in 1994, and its headquarter is based in Chicago, Illinois, United States. The company partner with healthcare leaders who strive to leverage the global policy change required to successfully shift to sustainable healthcare systems. GE Healthcare provides healthcare benefits and other perks to its employees.

Job Description

Specialist (CES) will deliver clinical and operational expertise by providing
excellent education and training support within a specific modality or product
portfolio to clinical end-users. These clinical experts will facilitate
evidence-based practice and support the customer experience and commercial
teams from pre-sale through post implementation by providing effective outcome-
based education and training solutions.
Essential Responsibilities:
Develop product, clinical, and software knowledge, skills, and competence
within a specific LCS modality.
Correlates theoretical knowledge with clinical and product information to
provide clinicians with the knowledge and the skills to obtain optimal
performance from their GE Healthcare equipment
Provides pre-sale product clinical evaluations and/or educational sessions to
potential customers
In partnership with customers, develop and administer clinical training to the
end-user personnel aligned with sales order agreement (SOA) to deliver
excellent clinical education to achieve high Net Promotor Scores (NPS).
Collaborate and coordinate the delivery of customer training with a targeted
integrated account management approach including sales, project management, and
other service organization teams in accordance with the SOA/terms and
conditions
Drive realization of revenue thru execution of on-site or remote clinical
education delivery
Produce comprehensive, consistent and timely completion of documentation
requirements pre-through post training
Provide ongoing post-installation training and support as needed. Support
existing customers with additional training as needed or as product
enhancements are launched that require additional training or implementation.
Maintain customer relationships and communicate all relevant product and/or
customer concerns or opportunities to the LCS Management team, Field Sales,
Marketing, Customer Loyalty Leads, and Technical Support regarding technical
and clinical issue or how to improve the quality of the product or overall
product offerings.
Manage travel & lodging (T&L) budget to plan through optimization of travel
strategies and cost savings. Submits expense reports within guidelines, and
provide and maintain clear and complete records to comply with all elements
relevant to the position.
Possess strong interpersonal and customer skills, and places personal and
business integrity at forefront
Differentiate with exceptional customer service and actively integrate user
experience and outcomes
Qualifications/Requirements:1. Hold an active registered nursing license with
experience in critical care environment
Ability/Willingness to travel extensively 80+% (4-5 days per week including
some weekends) within US and Canada (USCAN) via multiple modes of
transportation (car, air travel, train etc.) as necessary
Maintain a valid driver s license and satisfactory driving record
Proficient use of software applications, such as, Windows Outlook, Word,
PowerPoint, and Excel and navigating other computer and web-based tools
(intranet/internet/apps)
Ability to learn specialized industry specific software and provide digital
education and training solutions
Candidate must be willing to submit to a background investigation, including
but not limited to: verification of past employment, criminal history and
educational background
Willingness to take a drug test
Must comply with vendor credentialing requirements. Will be required to
register with one or more vendor credentialing services by various customer
hospitals. This requires, but not limited to, proof of immunization for mumps,
measles and rubella(MMR) and hepatitis and drug testing /screening.
Candidate must be legally authorized to work in the United States without
restriction
Candidate must be willing to work out of an office or home/remote office
Desired Characteristics:1. Bachelors or advanced degree in healthcare-related
field
Extensive demonstrated clinical experience with GE modality specific products
Strong verbal communication. Able to communicate complex clinical content in an
easy to understand manner
Strong and effective teaching and presentation skills
Strong organizational skills to sustain in a dynamic environment. Ability to
multi-task and make independent decisions while working in a fast-paced
environment with multiple and changing priorities. Possess stress tolerance
Flexibility to relocate based on business needs
Possess purpose, performance, progress, potential, and pride
Ability to support and contribute to strategy and innovation. Through ongoing
successes, new expectations and contributions will be generated to transform
the clinical education experience
Self-confident, service-oriented, conscientious, assertive, persistent,
achievement-oriented, flexible and a team player.
Exceptional interpersonal skills. Behaviors are adaptive, functional, and
constructive
Dependable. Being reliable, responsible, dedicated, committed, and fulfilling
obligations
High Integrity: Accepting and adhering to high ethical, moral, and personal
values in decisions, communications, actions, and when dealing with others
About Us:GE (NYSE:GE) drives the world forward by tackling its biggest
challenges. By combining world-class engineering with software and analytics,
GE helps the world work more efficiently, reliably, and safely. GE people are
global, diverse and dedicated, operating with the highest integrity and passion
to fulfill GE s mission and deliver for our customers.
GE offers a great work environment, professional development, challenging
careers, and competitive compensation. GE is an Equal Opportunity Employer .
Employment decisions are made without regard to race, color, religion, national
or ethnic origin, gender (including pregnancy), sexual orientation, gender
identity or expression, age, disability, veteran status or any other
characteristics protected by law.
Additional Eligibility Qualifications:GE will only employ those who are legally
authorized to work in the United States for this opening. Any offer of
employment is conditioned upon the successful completion of a drug screen (as
applicable).Additional Locations:United States;California, Nevada, Wisconsin;
Estimated annual salary
$66,004
average
Minimum
$50,908
Maximum
$94,960

GE Healthcare

Type

Subsidiary

Size

Large

Revenue

Over $10B

Location

Multiple locations

Founded

1892

CEO

John L. Flannery

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