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3.2
52 ratings
3.1
Salary & Benefits
1.7
Professional growth
3.9
Work-Life balance
3.4
Recognition & Support
3.8
Culture & Values
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Scottsdale, Arizona-based Cold Stone Creamery serves ice cream, cakes, smoothies and shakes. The chain of ice cream shops aims to use only the highest quality ingredients. They are known for using mineral assets and preparing custom ice cream creations on a frozen granite stone. The company endeavors to give back to the community via fundraising for schools or charities, and their national efforts in support of non-profits. If you consider choosing a career with Cold Stone, you will find a team of enthusiastic people who share the laughter, and enjoy doing their jobs right. You can browse local store jobs and headquarters positions as well.

Subsidiary
$5M to $10M
Small
Multiple locations
Beverage Manufacturers, Niche Manufacturers, Food Manufacturers, Tobacco Manufacturers, Food & Beverage Retailers
1988
Dan Beem
What departments Cold Stone Creamery employees work at?
DepartmentsRatio
other occupation44.3%
Management - Other28.9%
General and Operations Managers26.9%
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Team

Professional experience

How many years of experience do Cold Stone Creamery employees have before joining?
Years of experience at Cold Stone Creamery: Newcomers: 57%, Experiencers: 14%, Experts: 11%, Veterans: 18%. Cold Stone Creamery employees have less than 3 years experience on average before joining.
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Where did Cold Stone Creamery employees work before joining?
Where they've worked before Cold Stone Creamery: Hollister Co., JCPenney, McDonald's. Typical Cold Stone Creamery employees have worked at Hollister Co..
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Hollister Co.
JCPenney
McDonald's
What industries did Cold Stone Creamery employees work in previously?
Industry Background: The most typical industries of Cold Stone Creamery: Limited-Service Restaurants, Full-Service Restaurants, Niche Retailers, Food & Beverage Retailers, Clothing Retailers. Cold Stone Creamery employees most likely come from a Limited-Service Restaurants industry background.
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Where did Cold Stone Creamery employees work before joining?
Past employers' size at Cold Stone Creamery: Small: 31%, Medium: 16%, Large: 53%. Most Cold Stone Creamery employees have previously worked at large companies.
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Educational background

What did employees at Cold Stone Creamery study?
You comment as
Where did employees at Cold Stone Creamery study?
Arizona State University-Tempe
Broward College
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Employee data

How long do people stay in a role at Cold Stone Creamery?
Time employed at Cold Stone Creamery: <1: 3%, 1-3: 18%, 4-8: 48%, 9-13: 21%, 14-20: 10%, 20+: 0%. Most Cold Stone Creamery employees stay with the company for 4-8 years which is the same as the industry average.
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How does Cold Stone Creamery rank for age & gender diversity?
Gender ratio at Cold Stone Creamery: 44.1% Male and 55.9% Female. Age ratio at Cold Stone Creamery: 16-20: 5%, 21-30: 74%, 31-40: 9%, 41-50: 7%, 51-60: 3%, 60+: 2%. Cold Stone Creamery rates - 12.9% more female than the industry average. Most Cold Stone Creamery employees are 21-30, which is on par with the industry median age range.
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What are the top roles at Cold Stone Creamery?
Top roles of Cold Stone Creamery: Manager, Crew Member, Shift Leader, Owner, Shift Lead. The top role at Cold Stone Creamery is Manager.
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Manager
Crew Member
Shift Leader
Owner
Shift Lead

Career advancement

How does Cold Stone Creamery rank for career advancement?
Career advancement at Cold Stone Creamery: very low. Cold Stone Creamery ranks very low for career advancement which is same as the industry average.
You comment as
What companies do Cold Stone Creamery employees go on to work at?
Future employers of Cold Stone Creamery: Amazon, Kahala Franchising, Kohl's, Macy's, Starbucks. People who work at Cold Stone Creamery most typically go on to work for the Amazon.
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Amazon
Kahala Franchising
Kohl's
Macy's
Starbucks

Find your job at Cold Stone Creamery

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Cold Stone Creamery don't have any open positions right now.
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Cold Stone Creamery Reviews and Ratings

Have some insight of Cold Stone Creamery?
Get the scoop on what others who have experience with Cold Stone Creamery think of working there or join the conversation by leaving a review.
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Shift Leader
Stockton, CA - May 10, 2022
Not a great experience
1.2
Ratings
2
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I have worked at Coldstone for 3 years. It was absolutely not the best 3 years but i needed money to get by in college. The boss would never be present in the shop, she’d yell at employees, hang up the phone on employees, never were understanding, they even would change the hours worked to pay employees less.

Pros and Cons
The ice cream, the customers
Boss wasn’t reasonable or understanding. Constantly talking badly about
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avatar-of-creator
November 30, 2021
Fun place to work
3.4
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
It was very fun working there and working with all the other people was very chill and a nice environment

Pros and Cons
The workers there was very friendly
Things was never done on time
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avatar-of-creator
Crew Member
Meridian, ID - November 9, 2021
Do not work here
1.4
Ratings
1
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
I loved working here for awhile but later on it turned absolutely terrible. Management Is horrible and u will be treated terribly if you work at the meridian, Boise or Nampa Idaho location. The owner of the location I worked at spent over half an hour yelling at his 15 year old employees in front of several customers. He also continued to laugh in our faces when we wanted to have a serious conversation with him and when defending ourselves. His sister also continued to laugh and talk about us to customers. Over the last couple of weeks he has kicked out his 14, 15 and 16 year old employees while they where working leaving them stuck outside alone in a parking lot. He would call us everyday to tell us where doing something wrong and rules that he would give us apparently didn’t apply to him. He also made it certain that we where aware he doesn’t care about our well being his business or his customers. He lost 40 employees in 2 weeks. 2 locations with no employees because of his actions.

Pros and Cons
Free ice cream, coworkers
Bad pay, disrespected, bad management, treated awful, can easily be sent home and or fired
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avatar-of-creator
Social Media Manager
Independence, MO - May 4, 2021
Horrible Management, bad experience
2.4
Ratings
3
Professional growth
2
Salary & Benefits
4
Work-Life balance
1
Recognition & Support
2
Culture and Values
Max Soloman has taken on too many franchises at once. He barely communicates with this store managers. In my position, I was left with no supervision. He didn't provide a budget for ads to run on Facebook or Instagram. He doesn't know how social media works and he won't make the time to understand it. He never communicated with me about what I could post on my personal accounts, and then he got mad that I was at another ice cream place posting pictures with my friends. Facebook shut down our location pages because it "violated community guidelines"... the only explanation I can think of is that I created a whole new user to not associate myself with the pages. However, unless you're an actual person, you cannot create a whole new user. He didn't want to understand this and blamed me for losing the pages. He fired me over text, then changed his mind as he didn't want to lose online presence, but when I started posting again, he got mad at me and fired me again over text.

Pros and Cons
Free ice cream
See above description
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avatar-of-creator
Shift Leader
Irvine, CA - April 16, 2021
Great entry level job!
4.0
Ratings
3
Professional growth
3
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
I loved working here in highschool and the owner was very kind and considerate! He let me have shifts off when I had a big test or project due. The experience was great and I got to try many fun skills that included decorating cupcakes, making ice cream sandwiches and ice cream cakes, and taking creative cake orders from customers.

Pros and Cons
complementary dinners often, flexible hours, clean and safe working environment
During the winter season it will be hard to get hours and make good wages
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How do I match this company?

How Do I Match This Company?
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Discussion about Cold Stone Creamery

Want to know more about Cold Stone Creamery?
Share your thoughts and ideas about Cold Stone Creamery with others in our community.
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When was Cold Stone Creamery founded?
avatar-of-creator
Sophie Hayes3 years ago
I think 1988.
You comment as
What industry does Cold Stone Creamery belong to?
avatar-of-creator
Benjamin Gardner3 years ago
Restaurant/Food Service.
You comment as
Where’s Cold Stone Creamery’s HQ located?
avatar-of-creator
Sophie Hayes3 years ago
Scottsdale, AZ.
You comment as
gender breakdown at Cold Stone Creamery?
avatar-of-creator
Isabella Holmes3 years ago
gender ratio is 55.9% female, 44.1% male.
You comment as
How much revenue does Cold Stone Creamery generate?
avatar-of-creator
Sophie Hayes3 years ago
$5m to $10m.
You comment as
What’s the name of Cold Stone Creamery’s CEO?
avatar-of-creator
Benjamin Gardner3 years ago
Dan Beem.
You comment as
How many years does an employee typically spend working for Cold Stone Creamery?
avatar-of-creator
Liam Brown3 years ago
An employee typically spends 4-8
You comment as
what kind of companies did Cold Stone Creamery employees work for?
avatar-of-creator
Liam Brown3 years ago
Large companies before Cold Stone Creamery.
You comment as
are my chances high for career advancement at Cold Stone Creamery?
avatar-of-creator
Isabella Holmes3 years ago
no, chances of career advancement are very low.
You comment as
who are employees usually hired by after leaving Cold Stone Creamery?
avatar-of-creator
Isabella Holmes3 years ago
Amazon, Kahala Franchising, Kohl's, Macy's, Self Employed, Starbucks, Target, Walmart.
You comment as
Where did employees work before joining Cold Stone Creamery?
avatar-of-creator
Isabella Holmes3 years ago
Hollister Co., JCPenney, McDonald's, Noodles & Company, Old Navy, Panera Bread, Starbucks, Subway.
You comment as
What’s the average age at Cold Stone Creamery?
avatar-of-creator
Benjamin Gardner3 years ago
21-30.
You comment as
Where did most of Cold Stone Creamery employees go to school?
avatar-of-creator
Liam Brown3 years ago
Arizona State University-Tempe, Broward College, California State Polytechnic University-Pomona, San Diego State University, University of Phoenix-Utah.
You comment as
I was told that advancement in career within stores is a difficult proposition. 🤔
avatar-of-creator
8 months ago
There are multiple opportunities to advance within their chain or sey up for elsewhere.😊
avatar-of-creator
8 months ago
There was little to no room for advancement.
You comment as
I take the management in these kinds of establishment serious. My last similar role was a gross mistake.😭
avatar-of-creator
8 months ago
Communication was lacking between managemen and employees.
avatar-of-creator
8 months ago
My managers liked work too much.😂 They'd ask to stay past closing hours several times.
You comment as
I would be very glad if someone can tell me what I should expect on any typical day working here. 🙏
avatar-of-creator
8 months ago
The days depend on the day you never really know what your walking into. If it's good, you won't be worked crazy.
avatar-of-creator
8 months ago
There's nothing special here...A typical day is like any other similar place. Working, cleaning and taking customers.😊
You comment as
I'm just wondering what benefits does Cold Stone Creamery offer for their employees?
avatar-of-creator
8 months ago
There were some benefits like once a week I can get a free treat of my choosing and employee discounts🙄
avatar-of-creator
8 months ago
No benefits at all 🙊
You comment as
Is Cold Stone Creamery hiring new workers during the COVID-19 outbreak?
avatar-of-creator
9 months ago
Yes they currently are hiring new employees 👭
avatar-of-creator
9 months ago
I believe so. I have no idea dude!!! 🙄
You comment as
WHAT IT’S LIKE WORKING AT
avatar-of-creator
8 months ago
Dude I just started working at a ColdStone and scooping the ice cream and mixing it is harder than I thought 😵.
avatar-of-creator
8 months ago
when I first started it was not better cuz its so hard and nerve wracking 😭
You comment as
I want to know if they offer training for new employees and if available how well do they train?
avatar-of-creator
9 months ago
I felt like training was okay.. Just bits and pieces but in general, it wasn't that bad.😊
avatar-of-creator
9 months ago
I wouldn't say their training was bad or good. Lodged somewhere in between.
You comment as
Let me in on some of the benefits a worker is expected to get at Cold Stone Creamery.
avatar-of-creator
9 months ago
There were not really any employee perks.
avatar-of-creator
9 months ago
there’s no benefits at all other than free ice cream.
You comment as
What is Cold Stone Creamery sick leave policy? How many sick days do you get per year?
avatar-of-creator
8 months ago
no discernible sick leave policy expressed to me during my time of employment here nor afterwords .
avatar-of-creator
8 months ago
You dont get paid for sick leave , and they are flexible but if you get sick 🤧 you have to find someone to cover your shift if you dont then you must go in .
You comment as
I like free lunches😋 I've heard free lunch is provided here.
avatar-of-creator
9 months ago
You will get the rare free lunch..Nothing exceptional.
avatar-of-creator
9 months ago
Lol..Yes there is free lunch.
You comment as
How flexible​ are your working hours at Cold Stone Creamery?
avatar-of-creator
9 months ago
old stone does a pretty good job 👍 making sure that you can work when available. Like if you wants to work on weekends and 2 week days, you can. But if you were like me, you can work almost every day.
avatar-of-creator
9 months ago
Not really flexible 😏. And if you need days off you have to request it almost a month in advanced.
You comment as
I worked at Baskin Robbins and I just got hired at Cold Stone, starting there tomorrow🧒 . I'm nervous and now I'm not because its literally the exact same except I have to scoop the ice cream differently and use a cold stone.
avatar-of-creator
9 months ago
Good choice. do your best. you can do it 😎.
avatar-of-creator
9 months ago
if anyone wants to practice throwing ice cream wrap🍦 it tightly in cling wrap so you can drop it without a mess!
You comment as
If I’m 15 can I work there ?
avatar-of-creator
8 months ago
At the store i'm working they don't hire youngsters below 16 👎.
avatar-of-creator
8 months ago
it depends on the location! In my location I started when I turned 16. Most do hire at 15 or 15/half but you won’t get a lot of hours. Good luck :)
You comment as
I have been told they have a friendly peaceful work environement and It's a really cool place to work.
avatar-of-creator
9 months ago
The work environment at Coldstone Creamery is pretty good just depends on who brings a bad vibe.
avatar-of-creator
9 months ago
It is such a fast paced environment. Will get very packed during closing and volume shifts.😩
You comment as
My prev job worked us and pay nothing for all the efforr. I am planning to work here but really scared about the hours🤔
avatar-of-creator
8 months ago
Over 25 hours a week. Worth it if you can endure.
avatar-of-creator
8 months ago
I got around 14 hrs/week as against promised 20. Never complained though as I enjoyed all of it.😊
You comment as
Does Cold Stone employees are allowed to wear black pants? or is there any specific dress code?👖
avatar-of-creator
8 months ago
Jeans / pants / nice dress shirt are OK !!!
avatar-of-creator
8 months ago
Whatever, as long as you have a visor and an apron.
You comment as
would you recommend working there at Coldstone? i just applied and im considering coldstone out of other places like starbucks, dunking etc...
avatar-of-creator
8 months ago
I was thinking about applying but for only the summer time.
avatar-of-creator
8 months ago
definitely, it's such a fun job and if the co workers are nice then it makes it all the more better🤪
You comment as
What is the average hours of work when you are an employee here?
avatar-of-creator
8 months ago
5 hours a day if your lucky and 25 hours a week depending on the time of year
avatar-of-creator
8 months ago
When you are a regular employee about 7-8 hours could be given when an employee is proven.
You comment as
I'm just wondering how many hours/pay does Coldstone Creamery allows a part timer.
avatar-of-creator
8 months ago
I earn usually 7-11 dollars an hour
avatar-of-creator
8 months ago
only 7.20 sadly 😐 but you get a lot of tips maybe like 20$ or more a day
You comment as
I was told Cold Stone Creamery offers many amazing discounts to their employees. Can anyone give me good information about this?😁
avatar-of-creator
9 months ago
One of their perks is the employee discounts and free treat of my own choosing.🙌
avatar-of-creator
9 months ago
You can get discounts off your ice cream. Nice place!
You comment as
A friend of mine told me that Cold Stone are not very helpful with raises for employees. Please someone confirm or debunk this.
avatar-of-creator
8 months ago
Some people there never received a single raise, or if so it would be a few cents raise.😐
avatar-of-creator
8 months ago
Every couple of months you’ll get a raise and better job title if your a good worker.
You comment as
I only want to know what the pay at this place is. I hope great.😊
avatar-of-creator
9 months ago
They don't pay enough..
avatar-of-creator
9 months ago
Pay was what you’d expect, but staff and management were so much better than any of the other service-industry type jobs Ive worked at.
You comment as
I was thinking about their sick days policy here. Do they have?
avatar-of-creator
9 months ago
Management won't allow it.
avatar-of-creator
9 months ago
The allowed sick days on exceptional situations but then you may not be able to come back,
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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