Commercial Sales Manager job

AutoZoneWest Haverstraw, NY
AutoZone jobs

Company

Salary

Skills

Company Description

AutoZone, the Memphis, Tennessee-based retailer of automotive replacement parts and accessories, offers a broad range of products including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products in the US, Puerto Rico, and Mexico. AutoZone’s motto, “AutoZoners always put customers first!”, reflects the company’s commitment to high quality customer service and products at a reasonable price. AutoZone’s corporate culture emphasizes the importance of caring about people, exceptional performance and energizing others. Environmental responsibility is a key AutoZone value - the company reinforces procedures for its transportation fleet and commercial vehicles which reduces fuel use and emissions. The retailer, which embraces diversity and helps its teams succeed, is seeking friendly individuals who are eager to help. If you are on a job hunt as a veteran or student, AutoZone will have opportunities for you. When joining the AutoZone team, benefits you might have access to include medical, dental, vision & prescription drug plans, life, disability, 401(k), as well as AutoZone store discounts.

Job Description

SUMMARY:

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer?s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.

RESPONSIBILITIES:

  • Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
  • Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
  • Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
  • Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ?right part for the right price?
  • Maintain records and billing for commercial accounts; processes returns and reconciles accounts
  • Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ?one-team? environment by assisting customers and AutoZoners with various aspects of the business
  • Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM
  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
  • Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
  • Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
  • REQUIREMENTS:

  • High School Diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
  • Estimated annual salary
    $70,306
    average
    Minimum
    $59,584
    Maximum
    $86,300

    TASKS

    • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
    • Listen to and resolve customer complaints regarding services, products, or personnel.
    • Provide staff with assistance in performing difficult or complicated duties.
    • Monitor sales staff performance to ensure that goals are met.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
    • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    AutoZone

    Type

    Company - Public

    Size

    Large

    Revenue

    Over $10B

    Location

    Multiple locations

    Industry

    Car Parts and Suppliers

    Founded

    1979

    CEO

    Bill Rhodes III

    Job Filters

    Solo Drivers Paired as Teams, Hiring NOW! Team Driver Signing Bonus $15,000 ($7500 per driver) Call (855) 854-7501 or Apply Online Below! AutoZone, Inc., the leading retailer and a leading distributor of automotive replacement parts and accessories, is...Read more
    Regional Team Drivers Team Driver Signing Bonus $15,000 ($7500 per driver) Call (855) 854-7501 or Apply Online Below! AutoZone, Inc., the leading retailer and a leading distributor of automotive replacement parts and accessories, is hiring Regional Team...Read more
    MANAGER TRAINEEAutoZoneFayetteville, TN
    Summary: The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date...Read more
    Warehouse AssociateAutoZonePasco, WA
    AutoZone's Inbound Stockers are responsible for ensuring forward pick locations (FPL's) contain the proper merchandise for the order selecting team. This entails filling the FPL's with merchandise after it has been received, consolidating and putting...Read more
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    Closed Job Filters

    Manager TraineeAutoZoneLake View Terrace, CA
    Summary:The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted intoRead more
    Position Summary AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. WhileRead more
    Position Summary AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience.Read more
    Position Summary AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience.Read more
    Position Summary AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience.Read more
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