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Computer System Specialist job

AppCastNashville, TN
AppCast jobs

Company

Skills

Benefits

Company Description

Appcast, headquartered in Lebanon, NH, is a programmatic platform offering job advertising solutions to employers, recruitment & staffing firms, job sites, and agencies. They are present in the United States, Canada, UK and Belarus. The mission-driven team of 100+ members is composed of industry veterans, technologists, and data scientists, who are like a big family, inviting visionaries, trail-blazers and innovators to join. If you prefer working in a casual environment, in jeans and sneakers, where your ideas are welcome and get done, and where your performance is recognized, you will enjoy being part of the supportive and intellectually diverse team at Appcast.

Job Description

Local Client facing Field Tech. performs break/fix service to include:

* Install and troubleshoot HP Win10 Enterprise computers, Monitors, Laser printers, Symbol barcode scanners, Dymo and Monarch label printers.
* Connect/install/troubleshoot CradlePoints, Cable/DSL modems.
* Installs proprietary software, schedules installations with Clients, provides face to face and WebEx trainings.
* Familiar with Active Directory (adding/deleting/moving PC's), Logmein Central/Rescue, Excel, Outlook, WebEx, Skype, Helpdesk ticketing software, PeopleSoft, LAN's, Routers, Switches, patch panels.
* Proven multi tasker, ability to prioritize in a changing environment. must be results oriented and willing to travel outside your assigned area as needed.
* Position typically comes with a company car, cell phone and laptop.

License/Certification/Education: Normally requires an Associates Degree w/1-2 years of experience.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

TASKS

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Company Car

AppCast

Type

Company - Private

Size

1 to 50 employees

Revenue

$10M to $25M

Location

Lebanon, NH

Industry

Computer/Internet
Engineering/Architecture

Founded

2014

CEO

Chris Forman

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