Concierge job

FirstService Residential jobs

Company

Salary

Skills

Company Description

FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.

Job Description

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.Job Title: Front DeskDepartment: Front Desk OperationsPOSITION SUMMARY:The front desk person works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.POSITION RESPONSIBILITIES: Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required.OPERATING SKILLS, KNOWLEDGE & ABILITIES:Education/Training: High school diploma or equivalency preferred. College level courses in business or hospitality preferred.Experience/Knowledge: Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required.Special Requirements: Ability to lift 30 -- 50 lbs. Work in an upright standing or sitting position for long periods of time Handle, finger, grasp and lift objects and packages Reach with hands and arms Communicate, receive and exchange ideas and information by means of the spoken and written word Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirement. Ability to respond to emergencies on a timely manner.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Estimated annual salary
$29,831
average
Minimum
$23,399
Maximum
$41,204

TASKS

  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make travel arrangements for sightseeing or other tours.
  • Receive, store, or deliver luggage or mail.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FirstService Residential

Type

Company - Private

Size

Large

Revenue

$500M to $1B

Location

Boca Raton, FL, and others

Industry

Real Estate/Property Mgmt

Founded

1976

CEO

Chuck M. Fallon

Job Filters

Janitor - CondoFirstService ResidentialHollywood, FL
FirstService Residential - Hollywood [Custodian / Porter / Cleaner] As a Janitor at FirstService Residential, you'll: Maintain the appropriate level of sanitary and cleaning supplies for assigned areas; Furnish and burnish floors; Refill all dispensers...Read more
PorterFirstService ResidentialMiami, FL
FirstService Residential - Miami [Custodian / Janitor / Cleaner] As a Porter at FirstService Residential, you'll: Maintain the appropriate level of sanitary and cleaning supplies for assigned areas; Furnish and burnish floors; Refill all dispensers such as...Read more
Common Area Cleaner/pool attendantFirstService ResidentialPanama City Beach, FL
FirstService Residential - Panama City Beach [Cleaning Technician] As a Common Area Cleaner at FirstService Residential, you'll: Maintain the appropriate level of sanitary and cleaning supplies for assigned areas; Furnish and burnish floors as required...Read more
Pool AttendantFirstService ResidentialEast Stroudsburg, PA
FirstService Residential - East Stroudsburg [Service Attendant / Customer Service] As a Pool Attendant at FirstService Residential, you'll: Oversee pool area (adult/children) and make safety announcements; Assist with setup and breakdown for poolside...Read more
ConciergeFirstService ResidentialAtlanta, GA
FirstService Residential - Atlanta [Guest Service / Front Desk Agent] As a Concierge at FirstService Residential, you'll: Welcome the resident's home and welcome visitors in a friendly, inviting way; Be the point of reference for those residents who need...Read more

Closed Job Filters

GroundskeeperFirstService ResidentialAventura, FL
POSITION SUMMARY: Members of the maintenance team ensure that all mechanical systems and equipment are operational and properly maintained and all common areas are maintained in a clean aestheticallyRead more
Porter/JanitorFirstService ResidentialPlaya Vista, CA
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you mayRead more
security officerFirstService ResidentialFort Lauderdale, FL
POSITION SUMMARY: Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registeringRead more
Assistant Community ManagerFirstService ResidentialPeoria, AZ
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you mayRead more
Facility AdministratorFirstService ResidentialRiverside, CA
Position Description Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lastingRead more
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