Consumer Auto Specialist

Company Description
Founded in 1957, Ent is a member-owned credit union with a passion for people, not for profit. With $8+ billion in assets and over 420,000 owner-members across more than forty convenient Front Range locations, Ent is Colorado's largest credit union. In addition to a reputation as a leader in philanthropy and financial literacy, Ent has been nationally recognized by Forbes as the overall #1 credit union in Colorado for four years running. We know that growth, accolades and reputation are a result of the entire Ent family of employees working together to serve our members. To that end, we are equally proud to be recognized as an "employer of choice" and to have received nominations and awards as a "Best Place to Work" in both Southern Colorado and the Denver metro area. Ent's numerous Employee Engagement Groups (EEGs) offer micro-communities of like-minded employees and a chance to express your personal passions through volunteerism and philanthropy while our best-in-class benefits package and competitive salaries reward you for a job well done.

Job Description
The Consumer Auto Specialist position is responsible for accurate and timely preparation of all Motor Vehicle loan documents including titled and non-titled auto related loan documents . The Consumer Auto Specialist will review and evaluate all member supplied information and all supporting documentation including but not limited to purchase orders, title work, lease buyout packages, and sales tax to assemble a completely documented file for closing.The Consumer Auto Specialist is also responsible for ensuring all credit requirements are collected and funding loan transactions ensuring any liens are paid in full as to not effect Ent's perfection of title.

Qualifications

• Process auto loans to include: Researching compliance issues, communicating information to all parties involved in the transaction, meeting underwriting conditions, resolving issues, validating data, and updating systems with accurate information. Determine the need for and calculating sales tax based on city, state, and county requirements. Schedule loan closing by using Docusign, Ent Branch, or needing to mail loans for documented to be executed. Generate closing documents, while adhering to all state DMV policies. Analyze and complete all motor vehicle title documents, submit to appropriate state to ensure credit union lien perfection, and ensure member's ability to transfer ownership and register vehicle as applicable. Facilitate ongoing title training classes. Funding loans, determine if all necessary loan and title documents have been properly executed and received, disburse loan proceeds, properly upload all documents to Synergy.
• Manage outstanding motor vehicles title reports to ensure adherence of required fulfillment timelines.
• Handles email and phone requests.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
• Minimum Formal Education Required for this Position:
  • High School Diploma/G.E.D. or equivalent
  • Bachelor's Degree in Business Administration, Finance, or similar preferred
  
  Minimum Work Experience:
  • 4+ years' experience motor vehicle titling / lien perfecting in a consumer lending environment, titling office, or dealership to include: required
  • 2+ years' experience in Consumer Lending Processing required
  
  Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2+ years of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience
  
  Technical or Specialized Knowledge/Skills:
  • Mastery of motor vehicle documents and requirements for all transaction types, including:
  • Private party purchases
  • Dealer purchases
  • Lease buy-outs
  • Refinance transactions
  • Free and clear titles
  • Comprehensive knowledge of auto loan products
  • Strong communication skills, including the ability to train others, develop clear and concise policy, procedure, and training curriculum recommendations
  • Strong ability to problem solve
  • Ability to analyze member and state-provided motor vehicle documentation
  • Proficient computer skills including Microsoft Word and Excel
  • Organized, detail-oriented and able to multi-task
  
  Certifications Required:
  Environmental, Physical and Psychological Requirements
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely

Additional Information

The Salary Rate Range for this position is: $43,160 to $56,653 (S13) This position is eligible for monthly incentives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2022

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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