As Contact Center Representatives, our primary tasks include managing customer interactions through various channels such as phone, email, and chat. We resolve customer complaints, answer questions, and provide information about products or services. Our role involves maintaining a high level of customer satisfaction by ensuring timely and accurate responses. We use customer relationship management (CRM) software to track and manage customer inquiries. Additionally, we upsell or cross-sell products and services to maximize sales opportunities.
Core tasks:
LENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED âAS ISâ AND âWITH ALL FAULTSâ. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
