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3.9
4 ratings
3.0
Salary & Benefits
2.0
Professional growth
5.0
Work-Life balance
4.8
Recognition & Support
4.8
Culture & Values
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Crisis Text Line is a small non-profit company that was founded in 2012. They are based in multiple locations. Their various departments include counselors, social and community service managers, and other departments. They strive to help people in crisis. They provide opportunities to their volunteers to work remotely. They help individuals through collaboration, problem-solving, safety planning, and active listening. They enhance various skills of their volunteers that include crisis management, active listening, collaboration, and problem-solving. They provide complete training to their volunteers before they begin as a counselor. The process of joining the company includes three steps. First, complete the crisis counselor application. Second, complete web-based crisis counseling and intervention training. Third, start counseling shifts.

Nonprofit
Small
Multiple locations
Social Advocacy Organizations
2012
What departments Crisis Text Line employees work at?
DepartmentsRatio
Counselors86.6%
other occupation9.5%
Social and Community Service Managers3.9%
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Advertising
Large size
Grantmaking & Charity Organizations
Medium size
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Team

Professional experience

How many years of experience do Crisis Text Line employees have before joining?
Years of experience at Crisis Text Line: Newcomers: 41%, Experiencers: 22%, Experts: 19%, Veterans: 18%. Crisis Text Line employees have less than 3 years experience on average before joining.
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Where did Crisis Text Line employees work before joining?
Where they've worked before Crisis Text Line: Airbnb, Associated Students of the University of California, DoSomething.org. Typical Crisis Text Line employees have worked at Airbnb.
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Airbnb
Associated Students of the University of California
DoSomething.org
What industries did Crisis Text Line employees work in previously?
Industry Background: The most typical industries of Crisis Text Line: Colleges / Universities, Social Advocacy Organizations, Niche Education, General Hospitals, Outpatient Care Centers. Crisis Text Line employees most likely come from a Colleges / Universities industry background.
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Where did Crisis Text Line employees work before joining?
Past employers' size at Crisis Text Line: Small: 42%, Medium: 16%, Large: 42%. Most Crisis Text Line employees have previously worked at small companies.
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Educational background

What did employees at Crisis Text Line study?
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Where did employees at Crisis Text Line study?
Cornell University
New York University
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Employee data

How long do people stay in a role at Crisis Text Line?
Time employed at Crisis Text Line: <1: 24%, 1-3: 69%, 4-8: 7%, 9-13: 0%, 14-20: 0%, 20+: 0%. Most Crisis Text Line employees stay with the company for 1-3 years which is less than the industry average.
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How does Crisis Text Line rank for age & gender diversity?
Gender ratio at Crisis Text Line: 30.5% Male and 69.5% Female. Age ratio at Crisis Text Line: 16-20: 1%, 21-30: 78%, 31-40: 15%, 41-50: 3%, 51-60: 2%, 60+: 1%. Crisis Text Line rates - 19.5% more female than the industry average. Most Crisis Text Line employees are 21-30, which is below the industry median age range.
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Career advancement

How does Crisis Text Line rank for career advancement?
Career advancement at Crisis Text Line: very low. Crisis Text Line ranks very low for career advancement which is same as the industry average.
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What companies do Crisis Text Line employees go on to work at?
Future employers of Crisis Text Line: Amazon, California Psychcare, Horace Mann School (Bronx), Loris.ai, Lyft. People who work at Crisis Text Line most typically go on to work for the Amazon.
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Amazon
California Psychcare
Horace Mann School (Bronx)
Loris.ai
Lyft