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CSR Customer Service Representative / Receptionist job

Stream Valley Veterinary Hospital jobs

Company

Salary

Skills

Job Description

Receptionist, Experienced (mature) in Veterinary Medicine; Avimark familiarity a plus. Very busy, successful and forward thinking, Loudoun County Veterinary Hospital looking for gregarious, multi-tasking, growth oriented, team player for our front desk. FT shifts 7am -3pm and 12-7pm; base salary 16-20$/hr, with production bonus, benefits include Medical Insur, Retirement and Continuing Education. Send resume and salary needs to vethospnovahr@gmail.com.
Estimated annual salary
$35,039
average
Minimum
$25,028
Maximum
$60,144

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Stream Valley Veterinary Hospital

Size

Small

Revenue

$1M to $5M

Location

42902 Waxpool RdAshburn, VA, 20148

Industry

Healthcare

Closed Job Filters

CSR Customer Service Representative / ReceptionistStream Valley Veterinary HospitalAshburn, VA
Receptionist, Experienced (mature) in Veterinary Medicine; Avimark familiarity a plus. Very busy, successful and forward thinking, Loudoun County Veterinary Hospital looking for gregarious,Read more
Medical Records ClerkStream Valley Veterinary HospitalAshburn, VA
Retired military interested in getting experience in the medical field? Busy eastern Loudoun county vererinary hospital is seeking a medical records clerk and patient care assistant. Our patients areRead more
Veterinary Hospital Positions, Reception and Technician/NursesStream Valley Veterinary HospitalAshburn, VA
Looking to hire leaders, that is persons who have the capacity to lean in and learn, critically think, develop systems and innovate, inspire, teach, and expect of others to join in. You have anRead more
Veterinary ReceptionistStream Valley Veterinary HospitalASHBURN, VA
Veterinary Receptionist/FT (7am-3pm, 12pm-8pm shifts and rotating weekends) wanted for our Fast Paced, small animal/ exotics hospital in beautiful Loudoun County (Ashburn) VA. Seeking a proactive,Read more
Licensed Veterinary TechnicianStream Valley Veterinary HospitalAshburn, VA
Licensed Veterinary Technician sought for Shift Lead, full-time position, preferably with surgical, dental AND management experience with an aptitude and interest in business. We are a busy, growing,Read more
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