San Francisco, CA
$81K-$99K / yr. (est.)
Competitive pay, great benefits, flexible time off, 401(k) matching…we could go on and on. Apply...
What does a Customer Account Coordinator do?
As a Customer Account Coordinator, our primary tasks include managing and resolving customer inquiries, ensuring smooth account operations, and providing exceptional customer service. We act as a liaison between customers and the company, solving issues and providing updates on products and services. Additionally, we coordinate with internal departments to address customer needs promptly and accurately. We also assist in the preparation of reports and documentation related to customer accounts. Our role is crucial in maintaining customer satisfaction and fostering long-term relationships.
Core tasks:
- Managing and resolving customer inquiries and complaints
- Coordinating with internal departments to fulfill customer needs
- Maintaining detailed and accurate records of customer interactions
- Preparing reports and documentation related to customer accounts
- Providing support and updates on products and services to customers
