As a Customer Account Manager, you act as the primary point of contact between a company and its clients, ensuring customer satisfaction and fostering long-term relationships. You manage client accounts, addressing their concerns and providing solutions to their problems. The role involves coordinating with internal teams to meet customer expectations and deliver on time. You also monitor account performance and identify opportunities for growth and improvement. Effective communication and proactive problem-solving are essential for succeeding in this role.
Core tasks:
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