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Customer Care Manager

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About Customer Care Manager

What does a Customer Care Manager do?
Boss talking to employees
Man and women working in a call center office

Insights

Professional Growth

How Many Years of Experience Do Professionals Need Before Becoming Customer Care Manager?
On average, people work 7+ years in other positions prior to becoming a Customer Care Manager.

Professional Growth

How Long Do Customer Care Manager Employees Typically Stay in Their Roles?
On average, Customer Care Managers works in this position for 3-5 years across multiple employers.

Professional Growth

What Is the Job Hopper Score for Customer Care Manager Employees?
Moderate job changes in Customer Care Manager, showing some career movement without excessive turnover.

Career path

Path to job

Prior positions

How long does a Customer Care Manager work in this position across multiple employers?
16 %
Customer Service Manager
Avg. length of tenure:5 years
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13 %
Customer Service Representative
Avg. length of tenure:3 years
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Fields of study

Discover a Customer Care Manager's areas of knowledge sorted by their majors.

Top educational institutions

Explore the list of higher education institutions that a Customer Care Manager typically studied at.
Arizona State University-Tempe
Michigan State University

Path after job

Community

Demographics

Culture & Values

What Is the Age and Gender Ratio of Customer Care Manager Employees?
Gender ratio in Customer Care Manager position: 0.506314127861089 Male and 0.493685872138911 Female. Age ratio in Customer Care Manager position: 16-20: 7%, 21-30: 49%, 31-40: 28%, 41-50: 12%, 51-60: 4%, 60+: 0%. Customer Care Manager position is predominantly male (50.6%) with the largest age group being 21-30 years old, followed by 31-40 years old.

Workplaces

Professional Growth

Who Are the Top Employers for Customer Care Manager?
Top employers of Customer Care Manager position: American Airlines, CenturyLink, Comcast. People who work in Customer Care Manager position most typically go on to work for the American Airlines.
American Airlines
CenturyLink
Comcast

Professional Growth

What Industries Does Customer Care Manager Typically Have Experience In?
Industry Background: The most typical industries of Customer Care Manager: Information Technology, Manufacturing, Retail, Finance & Insurance, Transportation & Warehousing. Customer Care Manager employees most likely come from a Information Technology industry background.

Find your job as Customer Care Manager

Remote only
Sutter Health jobs
Sutter Health
Supervisor Manager - Nursing Administrative
Novato, CA
$76K-$93K / yr. (est.)
We are so glad you are interested in joining Sutter Health! Organization:NCH-Novato Community HospitalPosition Overview:Represents administration, directs facility operations, and supervises personnel in all departments when leadership/management staff is...
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TRI Pointe Group jobs
TRI Pointe Group
Area Customer Care Manager
San Ramon, CA
$81K-$111K / yr.
Tri Pointe Homes puts people first. We are a company that will value you as an employee and push you towards your career aspirations. If this sounds like a career for you, apply to be a part of our great team Tri Pointe Homes Bay Area is looking for an...
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TRI Pointe jobs
TRI Pointe
Area Customer Care Manager
San Ramon, CA
$81K-$111K / yr.
Tri Pointe Homes puts people first. We are a company that will value you as an employee and push you towards your career aspirations. If this sounds like a career for you, apply to be a part of our great team Tri Pointe Homes Bay Area is looking for an...
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Alameda Health System jobs
Alameda Health System
Manager, Care Management
Oakland, CA
$77K-$94K / yr. (est.)
Summary Alameda Health System offers great benefits to our employees! 100% employer health plan for employees and their eligible dependents Unique benefit offerings that are partially or 100% employer paid Rich and varied retirement plans and the ability...
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Arosa
Care Manager
Walnut Creek, CA
$65K-$85K / yr.
Care Manager Dynamic experienced Aging Life Care Professional / GCM; a hybrid role :2/3 Pure Care Management: Direct work with our clients and their family members; provide caregiver oversight for our own employee caregivers. Based on training and...
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FRED FINCH YOUTH & FAMILY SERVICES jobs
FRED FINCH YOUTH & FAMILY SERVICES
Care Manager CARES-ECM
Oakland, CA
about $21 / hr.
DescriptionWho is Fred Finch?Watch what employees are sayingWe currently have an opportunity for a Care Manager in the Enhanced Care Management Program.Team members are dedicated to helping those who need guidance and support with empathy using compiled...
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Institute on Aging (IOA) jobs
Institute on Aging (IOA)
Care Manager II - HomeSafe
San Mateo, CA
$73K-$87K / yr.
IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated...
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Stanford Health Care jobs
Stanford Health Care
Patient Care Manager, WLP - 1.0 Days
Pleasanton, CA
$108K-$132K / yr. (est.)
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America)This is a Stanford Health Care job...
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Comfort Keepers jobs
Comfort Keepers
General Manager - Home Care
Pleasant Hill, CA
$69K-$84K / yr. (est.)
Are you looking for a career where you can use your results-driven expertise to fulfill your passion of making a difference in the lives of the elderly? Do you love building and maintaining working relationships with others that improve their quality of...
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Rainey Property Management jobs
Rainey Property Management
Property Manager Garden Villas
Oakland, CA
$55K-$68K / yr. (est.)
TITLE Property Manager Garden Villas DESCRIPTION ABOUT THE ORGANIZATION Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full...
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Sutter Health jobs
Sutter Health
Care Manager II, Acute
Castro Valley, CA
$85K-$103K / yr. (est.)
We are so glad you are interested in joining Sutter Health!Organization:EMC - Eden Medical CenterPosition Overview:Responsible for Care Coordination and Care Transitions Planning throughout the acute care patient experience. This position works in...
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Highland General Hospital jobs
Highland General Hospital
Manager, Care Management
Oakland, CA
$83K-$101K / yr. (est.)
Alameda Health System offers great benefits to our employees! + 100% employer health plan for employees and their eligible dependents + Unique benefit offerings that are partially or 100% employer paid + Rich and varied retirement plans and the ability to...
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BRIDGE Housing Corporation jobs
BRIDGE Housing Corporation
Resident Manager
Richmond, CA
$48K-$59K / yr. (est.)
Location: Richmond City Center - BRIDGE Housing (https://bridgehousing.com/properties/rcca/) Summary The Resident Manager is responsible for the day-to-day management of the property including overseeing physical maintenance and upkeep, effectuating...
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Disability Solutions jobs
Disability Solutions
Assistant Services Manager
Daly City, CA
$16-$26 / hr.
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of...
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Alameda Alliance
Member Services Outbound Supervisor
Alameda, CA
$92K-$138K / yr.
PRINCIPAL RESPONSIBILITIES: Under general direction from the Sr. Manager, Member Services, the Member Services Outbound Supervisor is responsible for the day-to-day supervision of Member Services Outbound Representatives, collaborating with other...
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Titanium Healthcare, Inc. jobs
Titanium Healthcare, Inc.
Lead Care Manager | Alameda
Alameda, CA
$53K-$65K / yr. (est.)
The Pediatric Lead Care Manager (LCM) is a member facing, community-based care management role. The Pediatric LCM will be responsible for providing oversight and coordination of all pediatric care management services within the Enhanced Care Management...
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Title Nine Sports Inc
CUSTOMER CARE SUPERVISOR (RETURNS)
San Pablo, CA
$51K-$62K / yr. (est.)
Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures. About the Role T9 is looking for a full-time Customer Care Supervisor (Returns...
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Discussion about Customer Care Manager

Want to know more about Customer Care Manager position?
Share your thoughts and ideas about Customer Care Manager position with others in our community.
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Which qualifications are required for Customer Care Manager?
Will I have a lot of responsibility if I start working as a Customer Care Manager?
How much experience do I need for Customer Care Manager?
Is it typical for a freelancer to work as a Customer Care Manager?
Do you have a test during the interview applying for a Customer Care Manager position?
Do recruiters expect anything special from a Customer Care Manager candidate?
How should I picture the work environment for a Customer Care Manager?
What typical salary can I expect if I work as a Customer Care Manager?
Can you wear street clothes while working as a Customer Care Manager?
Is it worth it to switch position to a Customer Care Manager nowadays?
Where do people working as a Customer Care Manager usually graduate?
What is the women/men ratio in the job of Customer Care Manager?
avatar-of-creator
Sophie HayesFebruary 12, 2021
This is a well balanced profession, about half of the people are women.
What is the typical age of people who work as a Customer Care Manager?
avatar-of-creator
Sophie HayesFebruary 12, 2021
The typical age is 31.
How much experience is typically required to work as a Customer Care Manager?
avatar-of-creator
Isabella HolmesFebruary 12, 2021
7 years of experience is needed on average for a Customer Care Manager.
What industries does a Customer Care Manager typically work in?
avatar-of-creator
Isabella HolmesFebruary 12, 2021
Information is the most frequent for a Customer Care Manager.
Is a higher education needed as a Customer Care Manager?
avatar-of-creator
Benjamin GardnerFebruary 12, 2021
No higher education could not hurt if you want to be a Customer Care Manager
Where are you working as a Customer Care Manager?
avatar-of-creator
Isabella HolmesFebruary 12, 2021
If you are a Customer Care Manager you should definitely apply for American Airlines, CenturyLink, Comcast, Level 3 Communications and PulteGroup
How many years of experience as a Customer Care Manager is needed in average to switch to another position?
avatar-of-creator
Isabella HolmesFebruary 12, 2021
A Customer Care Manager typically moves on after 4 years
How likely is it for people working as a Customer Care Manager to switch companies still working as a Customer Care Manager?
avatar-of-creator
Sophie HayesFebruary 12, 2021
A typical Customer Care Manager might work for one or two companies.
From which job titles people come from to work as a Customer Care Manager?
avatar-of-creator
Isabella HolmesFebruary 12, 2021
Typical prior positions for a Customer Care Manager are Customer Service Manager, Customer Service Representative or Customer Care Supervisor
What are the typical next steps for someone working as a Customer Care Manager?
avatar-of-creator
Benjamin GardnerFebruary 12, 2021
Customer Service Manager, Project Manager or Director OF Customer Care can be a good next step
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