Job Description Meritus Communities is one of the nation’s largest and quickest growing owner/operator of Manufactured Housing Communities (MHCs). We were founded by industry experts in 2013 dedicated to providing quality and affordable housing to tenants. Since 2013 we have purchased 14,000 sites across the US. About the position Customer Experience Specialist are the point of contact and voice of our residents, their main objective is to increase the satisfaction of our applicants and residents. They are also responsible for assisting with planning and coordinating community events and activities along with resident issues. Responsibilities Coordinate the communication of solutions to be offered to residents in regard to their issues or complaints. Provide knowledge of local area and service providers to residents to assist residents with questions they may have. Organization and development of database records, so that the office can quickly get in contact with our resident base. Establish rapport with residents and prospective residents, field community comments, suggestions and complaints and forward them to the appropriate manager. Prepare and distribute resident and community communications (i.e. rule reminders, violation notices, increase letters, community events). Perform administrative functions including answering phones, typing, copying, faxing and filing. Assist with home and site lease closings and continue to be the new resident’s point of contact after closing. This would include follow up communication led by this specialist to check in with new residents shortly after move-in. Be the voice of the resident inside of the community office and bring their point of view to other employees and management. Coordinate resident functions to increase customer experience within our residents. Act as the liaison between the resident and the community. Assist General Manager and Sales Manager with other duties. Other duties as assigned. Qualifications High school diploma or GED Minimum 2 years customer service experience Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Strong sales skills a plus Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, e-mail, and the internet. Property management office experience, a plus. Personal characteristics Team oriented with an exceptionally strong work ethic and outstanding interpersonal skills Demonstrated analytical and organizational skills, problem solving abilities, and attention to detail Poised and polished professional with excellent oral and written communication skills Strong judgement and decision-making skills Compensation Competitive salary, bonus, and excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K) EOE
Application currently closed
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
The Online Course Delivery Manager is responsible for driving consistent, high-quality learning experiences across the Emeritus course portfolio. Among other tasks, you will manage the deployment andRead more
We're looking for an entrepreneurial Product Manager to join our product team and help envision and bring to life new product initiatives that delight and grow our consumer user base. The ideal personRead more
The Course Manager is responsible for driving consistent, high-quality learning experiences across the Emeritus course portfolio. Among other tasks, you will manage the deployment and performance ofRead more
Your responsibility is to formalize and grow the Bootcamp / Long Form certificates portfolio of course. Bootcamp products are courses that equip learners to get a job in the skill they are taught.Read more
You can schedule your interview by texting your name and availability to our recruiting department at 918-227-8390.Are you looking for an opportunity where you can make an impact and truly make a difference in the lives of people with intellectual and...Read more
Hudiburg Subaru is looking for a Part-Time Photographer! We need someone who knows how to bring out the best in their subject. The successful candidate will take photos of the inside and outside of all inventory vehicles, work with the internet team in...Read more
We are looking for a detail-oriented Assistant Producer with a passion for video production that can thrive in an exciting and fast-paced environment. This position will touch all aspects of the production process and will be an integral part of...Read more
Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: OKC5 & OKC9 - 1414 S Council Rd, Oklahoma City, OK 73179 OKC1 - 9201 S Portland Ave, Oklahoma City, OK 73159 DOK1 - 4401 E Hefner Rd. Oklahoma City, OK 73131 DOK...Read more
Visual, creative storyteller needed for Media Services Department. Norman Regional Health System is a team of more than 3,000 healers all working together to bring our mission and vision to life. Our mission is to serve our community as the leader in...Read more
In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and...Read more
Studio Manager (SM) Job Description As a Studio Manager, you will be responsible for providing leadership and daily direction to the sales and group personal training teams in our facilities. This critical position must have a solid understanding of sales...Read more
Current College Students: Get paid to connect with high school students via text or video chat from the comfort of your home or dorm. Give honest, impartial feedback about YOUR college experience: admissions, majors, athletics, Greek life, the local...Read more
Ulta Beauty - 1620 24th Avenue NW [Beauty Advisor / Retail Sales] As a Specialty Artist at Ulta Beauty, you'll: Discover guests’ needs by tuning in, asking questions, listening to learn; Meet or exceed the individual sales target; Invite every guest to...Read more
OVERVIEWExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one...Read more
Description --- If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of...Read more
Job Details Level Entry Job Location FireLake Indian Taco - Shawnee, OK Position Type Part Time Education Level High School Salary Range $7.75 - $10.50 Hourly Travel Percentage None Job Shift Any Job Category Restaurant - Food Service Description JOB...Read more
This position serves as a Senior Content Manager in charge of writing, editing, and promotion of products and publications for the Suicide Prevention Resource Center (SPRC) at the University of Oklahoma.Responsibilities include developing and implementing...Read more
Datawallet is seeking a Digital Creative Marketing Intern to produce compelling visual and written communications to external stakeholders. Responsibilities include shooting and editing video, taking photos, and designing social video campaigns. This is an...Read more
The content writer/Web Curator will be a part of our e-commerce team, responsible for conceptualizing & maintaining the content of the website, associated social media platforms, blogs as well as offline PR & Marketing communications! Writing copy about...Read more
Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Contents Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping...Read more
The Absentee Shawnee Tribe continues to monitor and prepare for any potential cases of the coronavirus within the Absentee Shawnee Tribe. For more information click here . Media Director This position is currently open. Public?: Public Division: Media...Read more
The Media Services Department provides a wide range of audio and video services within Norman Regional Health System including coordination and setup for seminars, events, video conferences, live events, and more. The department is also responsible for...Read more
TECHNICAL WRITER (For Knowledge Article Creation) United States New Information Technology 4 days agoPost Date 20204396Requisition # Apply for JobShare this JobSign Up for Job Alerts We are seeking a Technical Writer to work full-time hours, remotely for...Read more
We’re on the hunt for a social media & editorial content intern for the Fall 2020 semester. In this role, you’ll help support Clare’s marketing initiatives across our social media platforms and blog by creating, scheduling and organizing content and assets...Read more