JM Family Enterprises is a privately held company with $16 billion in revenue and more than 4,200 associates. It was founded by Jim Moran in 1968 and has a strong culture and core values. JM Family is in the business of helping others succeed and is investing in the companies, associates, and communities. The family of the company includes Southeast Toyota Distributors, JM&A, World Omni Financial Corp, and JM Lexus. JM Family has earned various awards for its culture, products, and services and served 23 years with Fortune's 100 Best Companies. JM Family is driven by exceptional Customer service as the employees of the company are reserve 24/7 in solving clients' problems.
Southeast Toyota Financeis the captive finance company for 177 Toyota dealers in Alabama, Florida, Georgia, North Carolina and South Carolina. The company offers a broad range of products and services to automotive dealers and consumers.Southeast Toyota Finance's parent company,JM Family,has been ranked by Fortune Magazine as one of the 100 Best Companies to Work for in the U.S.for 20 consecutive years.
Southeast Toyota Financeis in search of aCustomer Experience Support Associate,responsibilities include but are not limited to:
- Creation and or completion of reports
- Performs a variety of routine and some non-routine clerical and file roomfunctions
- Handling mail items including heavy boxes
- Data entry, processing extensions, back-end product cancellations, andACHset up
- Processing charge offs and expenses
- Cross-training to support multiple tasks and departments throughout the day
- Maintain records and perform typing/word processing assignments or any other related clerical duties assigned by management
- Phone work may be required, calling customers, dealers and insurance providers
- Must be detailed oriented
- Ability to excel in a fast-paced, constantly changing environment
- Strong multi-tasking skills
- Competent PC and keyboard skills (including 10 key entry)
- Proficiency in Excel
- Accurate typing skills of 40 wpm
- Ability to work weekends, evenings, and overtime as needed
- Ability to stand, bend and squat for lengthy periods of time to file documents
- Ability to work with minimal supervision