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Salary and Benefits

Customer Relations Manager
$48K-$59K / yr. (est.)
$49K
$53,964 / year
$59K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Customer Relations Manager

What does a Customer Relations Manager do?

As Customer Relations Managers, we maintain a constant level of relations with core customers. We are tasked with building trust relationships with customers and uphold the company by preserving a positive image. As Customer Relations Managers, we are the key actors in the branding and sales arm of the company. Building relationships with potential and new clients is our responsibility. We report to the seniors and brand managers.

Core tasks:

  • build and maintain gainful relationships with important clients
  • oversee the relationship with clients handled by the sales team
  • resolve and answer client complaints professionally
  • keep clients updated on the newest products
  • plan and attend meetings with the managers

Insights

How Many Years of Experience Do Professionals Need Before Becoming Customer Relations Manager?
On average, people work 5-7 years in other positions prior to becoming a Customer Relations Manager.
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Administrative AssistantMiami, FL - A year ago
😤 This infographic is just playing with our emotions. I've been working for years in various roles, and now you're telling me I need even more years to advance? Not fair!
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IT TechnicianSan Francisco, CA - A year ago
Well, considering the complexities of a Customer Relations Manager position, it's not surprising that they require extensive experience. It's a demanding job! 💼
How Long Do Customer Relations Manager Employees Typically Stay in Their Roles?
On average, Customer Relations Managers works in this position for 3-5 years across multiple employers.
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Sales RepresentativeMiami, FL - A year ago
🔥Hey, let's not generalize! Customer Relations Managers may switch jobs due to career progression or seeking new challenges, not solely because they fail to handle angry customers.
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Financial AnalystNew York City, NY - A year ago
As a Financial Analyst, I can understand why Customer Relations Managers hop around so much. Companies often undervalue the impact they make, leading to limited career growth. 💼
What Is the Job Hopper Score for Customer Relations Manager Employees?
Moderate job changes in Customer Relations Manager, showing some career movement without excessive turnover.
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Creative DirectorSan Francisco, CA - A year ago
This goes against the creative spirit of constantly seeking new challenges and pushing boundaries. 🎨
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Project ManagerHouston, TX - A year ago
Finally, someone who understands that stability and expertise are valuable assets in any organization. Everyone should learn from this! 👏

Career path

Path to job

Discover a Customer Relations Manager's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Customer Relations Manager typically studied at.
Arizona State University-Tempe
Brigham Young University-Idaho

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Customer Relations Manager Employees?
Gender ratio in Customer Relations Manager position: 0.4706013611514 Male and 0.5293986388486 Female. Age ratio in Customer Relations Manager position: 16-20: 11%, 21-30: 57%, 31-40: 20%, 41-50: 8%, 51-60: 3%, 60+: 1%. Customer Relations Manager position is predominantly female (52.9%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Customer Relations ManagerMiami, FL - A year ago
It's important to focus on skills and experience, not just age or gender! 🔍
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Customer Relations ManagerSan Francisco, CA - A year ago
Is there a particular reason why the age group 21-30 dominates this role? 🤨

Workplaces

Who Are the Top Employers for Customer Relations Manager?
Top employers of Customer Relations Manager position: AT&T, AutoNation, Bank of America. People who work in Customer Relations Manager position most typically go on to work for the AT&T.
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Customer Relations ManagerPhiladelphia, PA - A year ago
Actually, I worked for AT&T as a Customer Relations Manager and it was a nightmare! Terrible work environment and no support from management. 🤬
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Customer Relations ManagerSan Diego, CA - A year ago
I agree with the hate for AutoNation. Their toxic culture and lack of customer focus make it an awful place to work. 😠
AT&T
AutoNation
Bank of America
What Industries Does Customer Relations Manager Typically Have Experience In?
Industry Background: The most typical industries of Customer Relations Manager: Retail, Manufacturing, Construction, Information Technology, Finance & Insurance. Customer Relations Manager employees most likely come from a Retail industry background.
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Customer Relations ManagerChicago, IL - A year ago
I understand that it can be tough, but trying to empathize and finding a solution goes a long way. Give us Customer Relations Managers a chance! 🙌
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Customer Relations ManagerPhiladelphia, PA - A year ago
😒 Some of y'all really need to learn how to communicate properly. It's a two-way street, you know!

Find your job as Customer Relations Manager

Discussion about Customer Relations Manager

Want to know more about Customer Relations Manager position?
Share your thoughts and ideas about Customer Relations Manager position with others in our community.
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How is the gender diversity among people working as a Customer Relations Manager?
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Isabella Holmes4 years ago
The women/men ratio is well balanced.
What is the typical age to work as a Customer Relations Manager?
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Liam Brown4 years ago
29 is the average age of people working as a Customer Relations Manager.
Do I need a lot of experience to be a Customer Relations Manager?
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Sophie Hayes4 years ago
6 years of experience is needed on average for a Customer Relations Manager.
Which industries does a Customer Relations Manager typically work in?
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Benjamin Gardner4 years ago
Construction employs the most.
Is it encouraged to have a degree as a Customer Relations Manager?
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Isabella Holmes4 years ago
Most people have No higher education
As a Customer Relations Manager, which company should I definitely check out for jobs?
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Liam Brown4 years ago
AT&T, AutoNation, Bank of America, IKEA Group and PulteGroup employs the most people in the Customer Relations Manager role.
How long do people usually work as a Customer Relations Manager when they switch to another position?
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Benjamin Gardner4 years ago
You should work for 4 years before considering changing to another role.
How common is it for a Customer Relations Manager to jump from company to company?
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Sophie Hayes4 years ago
A typical Customer Relations Manager might work for one or two companies.
What jobs do people work in before becoming a Customer Relations Manager?
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Isabella Holmes4 years ago
A Customer Relations Manager probably worked as Customer Service Representative, Account Manager or Customer Service Manager before
What are the typical next steps for someone working as a Customer Relations Manager?
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Benjamin Gardner4 years ago
Customer Service Representative, Project Manager or Account Manager are good next steps for a Customer Relations Manager
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Disclaimer

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