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Salary and Benefits

Customer Relations Representative
$35K-$43K / yr. (est.)
$35K
$39,123 / year
$43K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Customer Relations Representative

What does a Customer Relations Representative do?

As Customer Relations Representatives, we interact directly with customers on behalf of an organization. We act as a liaison, provide services/information and resolve all emerging problems customers might face efficiently and precisely. We provide information about the company's products and services, take orders, respond to customer complaints, and process returns to ensure that customers' needs are fully met.

Core tasks:

  • promoting a positive relationship between customers and the company
  • providing feedback on the efficiency of the customer service process
  • responding promptly to customer inquiries
  • keeping records of customer interactions, transactions, comments, and complaints
  • assuring customer satisfaction and providing professional customer support
  • handling customer complaints and providing the appropriate solutions and alternatives within the deadlines
  • identifying and accessing customers' needs to achieve maximum satisfaction

Insights

How Many Years of Experience Do Professionals Need Before Becoming Customer Relations Representative?
On average, people work 3-5 years in other positions prior to becoming a Customer Relations Representative.
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Customer Relations RepresentativeMiami, FL - 11 months ago
Y'all seriously think that's a long time? Just take it slow and take the opportunity to learn and grow!
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Customer Relations RepresentativeNew York City, NY - 11 months ago
I can't even! 3-5 years? Seems like forever. I'm not waiting that long to become a Customer Relations Representative.
How Long Do Customer Relations Representative Employees Typically Stay in Their Roles?
On average, Customer Relations Representatives works in this position for 3-5 years across multiple employers.
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MechanicHouston, TX - 11 months ago
It's baffling how many employers fail to recognize and reward the experience and loyalty of Customer Relations Representatives. 🙄
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TeacherBoston, MA - 11 months ago
I can relate. The education sector also faces high turnover rates, and it's frustrating to see talent go unappreciated.
What Is the Job Hopper Score for Customer Relations Representative Employees?
Steady employment history in Customer Relations Representative, with a tendency to stay with one company for extended periods of time.
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Account ExecutiveHouston, TX - 11 months ago
Jumping between companies indicates restless souls with zero commitment. Our long tenure speaks volumes about our dedication and loyalty. 💪
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Customer Support AssociateSeattle, WA - 11 months ago
There's no right or wrong in choosing how long one stays with a company. Factors like company culture and job satisfaction matter too. Just live and let live, y'all. ✌

Career path

Path to job

Discover a Customer Relations Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Customer Relations Representative typically studied at.
Texas A&M University-Texarkana
Texas Tech University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Customer Relations Representative Employees?
Gender ratio in Customer Relations Representative position: 0.41056302939711 Male and 0.58943697060289 Female. Age ratio in Customer Relations Representative position: 16-20: 18%, 21-30: 67%, 31-40: 9%, 41-50: 4%, 51-60: 2%, 60+: 0%. Customer Relations Representative position is predominantly female (58.9%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Customer Relations RepresentativePhoenix, AZ - 11 months ago
honestly, these stats might explain the lack of appreciation for customer service jobs 😤
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Customer Relations RepresentativeDenver, CO - 11 months ago
men can do customer service just as well as women, so why are we so outnumbered? 😡

Workplaces

Who Are the Top Employers for Customer Relations Representative?
Top employers of Customer Relations Representative position: American Airlines, AmeriGas, City of El Paso. People who work in Customer Relations Representative position most typically go on to work for the American Airlines.
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Customer Relations RepresentativeChicago, IL - 11 months ago
AmeriGas is the best choice for a Customer Relations Representative role! They prioritize customer satisfaction and offer excellent training and development opportunities!
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Customer Relations RepresentativeHouston, TX - 11 months ago
Are you kidding me? The City of El Paso is a top employer for Customer Relations Representatives. Working for a government organization provides stability and benefits!
American Airlines
AmeriGas
City of El Paso
What Industries Does Customer Relations Representative Typically Have Experience In?
Industry Background: The most typical industries of Customer Relations Representative: Finance & Insurance, Manufacturing, Retail, Transportation & Warehousing, Information Technology. Customer Relations Representative employees most likely come from a Finance & Insurance industry background.
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Customer Relations RepresentativeNew York City, NY - 11 months ago
Who even chooses to work in Customer Relations? Isn't it the most thankless job in the world? I couldn't do it! 🤷
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Customer Relations RepresentativeSeattle, WA - 11 months ago
Lowercases lol. Just because someone works in Customer Relations doesn't mean they're weak. They have to deal with all sorts of situations – mad respect!

Find your job as Customer Relations Representative

Discussion about Customer Relations Representative

Want to know more about Customer Relations Representative position?
Share your thoughts and ideas about Customer Relations Representative position with others in our community.
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Is Customer Relations Representative a female or male dominated profession?
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Benjamin Gardner3 years ago
This is a well balanced profession, about half of the people are women.
How old are people who work as a Customer Relations Representative?
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Benjamin Gardner3 years ago
People working as a Customer Relations Representative are 26 old on average.
How much experience is typically required to work as a Customer Relations Representative?
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Benjamin Gardner3 years ago
On average, people have 4 years of experience when they start working as a Customer Relations Representative
Which industries are highly likely to employ a Customer Relations Representative?
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Benjamin Gardner3 years ago
For a Customer Relations Representative it’s the most likely to work in the Retail.
What kind of higher education a Customer Relations Representative need?
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Isabella Holmes3 years ago
No higher education is the typical for a Customer Relations Representative
Which company is likely to have openings for Customer Relations Representative positions?
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Liam Brown3 years ago
American Airlines, AmeriGas, City of El Paso, Southwest Airlines and State Farm has the most employees.
How many years do people work as a Customer Relations Representative before changing their role?
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Liam Brown3 years ago
A Customer Relations Representative typically moves on after 4 years
Is it frequent for people to switch companies and still work as a Customer Relations Representative?
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Sophie Hayes3 years ago
As a Customer Relations Representative you’ll probably work for the same company for many years.
From which job titles people come from to work as a Customer Relations Representative?
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Benjamin Gardner3 years ago
A Customer Relations Representative probably worked as Customer Service Representative, Administrative Assistant or Sales Associate before
What can be the next step in your career path from Customer Relations Representative?
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Benjamin Gardner3 years ago
Customer Service Representative, Administrative Assistant or Account Manager are good next steps for a Customer Relations Representative
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Disclaimer

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