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Salary and Benefits

Customer Relationship Manager
$57K-$69K / yr. (est.)
$57K
$63,469 / year
$70K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Customer Relationship Manager

What does a Customer Relationship Manager do?

Functioning as Customer Relationship Managers, our main responsibility is to maximize or take customer loyalty and business performance to the peak. We are accountable for supporting the customer’s business mission and understanding their business needs and wants. In the role of Customer Relationship Manager, we also build strong relationships with customers and present a positive and leading image of our brand. we oversee the other existing relationships with old customers that are handled by our team members and ensure that everything is being executed efficiently. We continuously aim to keep our customers updated on the latest updates and product innovations.

Core tasks:

  • reviewing the businesses of customers
  • analyzing the competitors
  • preparing different strategies
  • resolving the customer’s queries
  • building relationships with customers

Insights

How Many Years of Experience Do Professionals Need Before Becoming Customer Relationship Manager?
On average, people work 7+ years in other positions prior to becoming a Customer Relationship Manager.
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Business Development ManagerDallas, TX - A year ago
this just proves that this is a job that requires a diverse set of skills and experiences. Not just anyone can do it!
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Retail Sales ManagerSan Francisco, CA - A year ago
🤬 This is outrageous! We have to go through so much to get where we are, and they expect even more?!
How Long Do Customer Relationship Manager Employees Typically Stay in Their Roles?
On average, Customer Relationship Managers works in this position for 3-5 years across multiple employers.
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Business Development ExecutiveHouston, TX - A year ago
That's not fair to assume! Some CRMs just need a change of environment to reach their full potential. 🙌
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AccountantPhiladelphia, PA - A year ago
seriously? 3-5 years?? In my field, we commit long-term to our careers. These CRMs are just job hoppers.
What Is the Job Hopper Score for Customer Relationship Manager Employees?
Moderate job changes in Customer Relationship Manager, showing some career movement without excessive turnover.
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TeacherNew York City, NY - A year ago
As an educator, loyalty in a community brings stability to students' lives. Valuing relationships over career advancements is essential for nurturing growth. ❤
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LawyerHouston, TX - A year ago
Pursuing new challenges ensures a diverse skill set, preparing lawyers to handle any legal battle that comes their way. Knowledge is power. 💼

Career path

Path to job

Discover a Customer Relationship Manager's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Customer Relationship Manager typically studied at.
Arizona State University-Tempe
Penn State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Customer Relationship Manager Employees?
Gender ratio in Customer Relationship Manager position: 0.553230543318649 Male and 0.446769456681351 Female. Age ratio in Customer Relationship Manager position: 16-20: 8%, 21-30: 53%, 31-40: 25%, 41-50: 11%, 51-60: 3%, 60+: 0%. Customer Relationship Manager position is predominantly male (55.3%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Customer Relationship ManagerNew York City, NY - A year ago
21-30 age group dominance? They really need some more experienced people here. 😒
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Customer Relationship ManagerSan Francisco, CA - A year ago
can we address the lack of diversity and representation in this field? 🙄

Workplaces

Who Are the Top Employers for Customer Relationship Manager?
Top employers of Customer Relationship Manager position: Angelica, Bank of America, Pacific Gas And Electric Company. People who work in Customer Relationship Manager position most typically go on to work for the Angelica.
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Customer Relationship ManagerHouston, TX - A year ago
How can anyone consider Pacific Gas And Electric Company as a top employer for Customer Relationship Managers? They are in the energy sector, not even related!
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Customer Relationship ManagerMiami, FL - A year ago
Angelica may sound like a good employer, but their work-life balance is non-existent! Don't fall for their illusions.
Angelica
Bank of America
Pacific Gas And Electric Company
What Industries Does Customer Relationship Manager Typically Have Experience In?
Industry Background: The most typical industries of Customer Relationship Manager: Finance & Insurance, Information Technology, Retail, Manufacturing, Administrative & Support. Customer Relationship Manager employees most likely come from a Finance & Insurance industry background.
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Customer Relationship ManagerHouston, TX - A year ago
Y'all, I don't know what y'all complaining about. I love my job as a CRM, getting the chance to build strong relationships with our customers feels rewarding af! 💪
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Customer Relationship ManagerPhiladelphia, PA - A year ago
Honestly fam, I don't see what the big fuss is. Sure, there are challenging moments, but it's all about finding creative solutions and making the customer feel valued. 🤷

Find your job as Customer Relationship Manager

Discussion about Customer Relationship Manager

Want to know more about Customer Relationship Manager position?
Share your thoughts and ideas about Customer Relationship Manager position with others in our community.
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Do a lot of women work as a Customer Relationship Manager?
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Benjamin Gardner4 years ago
This is a well balanced profession, about half of the people are women.
How old are people who work as a Customer Relationship Manager?
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Liam Brown4 years ago
The typical age is 30 for a Customer Relationship Manager.
Do I need a lot of experience to be a Customer Relationship Manager?
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Benjamin Gardner4 years ago
You need 7 years of experience to work as a Customer Relationship Manager.
Which industries have a lot of people working in Customer Relationship Manager roles?
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Liam Brown4 years ago
Finance & Insurance employs the most.
Is a higher education needed as a Customer Relationship Manager?
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Benjamin Gardner4 years ago
You should be fine with No higher education
Which company employs the most people in the Customer Relationship Manager role?
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Isabella Holmes4 years ago
Working as a Customer Relationship Manager it might be a good next step to work for Angelica, Bank of America, Pacific Gas And Electric Company, The Medicines Company and UPS
How many years do people spend as a Customer Relationship Manager in their career path?
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Benjamin Gardner4 years ago
You should work for 4 years before considering changing to another role.
How common is it for a Customer Relationship Manager to jump from company to company?
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Liam Brown4 years ago
A typical Customer Relationship Manager might work for one or two companies.
What occupations do people usually work in before becoming a Customer Relationship Manager?
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Liam Brown4 years ago
You have a good chance of becoming a Customer Relationship Manager if you are working as Customer Service Representative, Account Manager or Project Manager
What are the typical next steps for someone working as a Customer Relationship Manager?
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Benjamin Gardner4 years ago
Changing from a Customer Relationship Manager to Project Manager, Account Manager or Customer Service Representative is a typical career path.
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