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Customer Sales & Service Rep job

Applied Industrial Technologies jobs

Company

Salary

Skills

Benefits

Company Description

Applied Industrial Technologies is a US-based distributor and technical solutions provider company. It provides solutions related to industrial motion, flow control, fluid power, automation technologies, and maintenance supplies. The company has its headquarters is located in Cleveland, Ohio, United States. Its mission is to provide the latest technology solutions to its clients. Its core values include diversity, customer satisfaction, collaboration, respect, commitment, and productivity, reliability. New jobs the company offers for newcomers for different areas of expertise include positions account manager, fluid power product manager, sales manager, customer service manager, customer service representative, accounting assistant, etc.

Job Description

Job Description About UsDevelopmentBenefitsCollege RecruitingBusiness Units FCX Performance CareersFluid Power CareersMaintenance Supplies & Solutions CareersUS Energy CareersUS Service Center CareersFunctions Customer Services JobsCorporate JobsFluid Power JobsInformation Technology JobsManagement JobsMaintenance Supplies & Solutions JobsSales JobsWarehouse & Shop JobsNot Finding a Job? Join Our Talent NetworkSearch by LocationView All Job OpportunitiesSign inSearch by KeywordSearch by Location Search by Postal Code Search by LocationSearch by Postal CodeDistanceSearch by Postal Code Search by Location2 mi5 mi10 mi30 mi50 mi About UsDevelopmentBenefitsCollege RecruitingBusiness Units FCX Performance CareersFluid Power CareersMaintenance Supplies & Solutions CareersUS Energy CareersUS Service Center CareersFunctions Customer Services JobsCorporate JobsFluid Power JobsInformation Technology JobsManagement JobsMaintenance Supplies & Solutions JobsSales JobsWarehouse & Shop JobsNot Finding a Job? Join Our Talent NetworkSearch by LocationView All Job OpportunitiesSign inSearch by KeywordSearch by Location Search by Postal Code Search by LocationSearch by Postal CodeDistanceSearch by Postal Code Search by Location2 mi5 mi10 mi30 mi50 mi Create Alert Send me alerts every days alert frequency in every certain days Share this Job Apply now Apply now StartPlease wait...Customer Sales & Service Rep Location: Pittsburgh, PA, US, 15205Company: 1115-Applied Industrial Technologies Customer service professionalsdont pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customers needs, and you have the background were looking for, we want to talk with you! Assist customers by phone and in person at our facilityHelp customers get the parts they needInteract extensively with customers to clarify their needs, research, and recommend partsMeet / exceed monthly sales goals while increasing customer satisfactionProvide quotesTake ordersProvide post order servicePhysically measure specs on a wide variety of parts REQUIREMENTSOur Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: Minimum 6 months of customer service experienceMechanical and mathematical aptitudeExcellent telephone skillsAbility and desire to learn new systems and processes quicklyStrong computer skills, particularly ExcelHigh school diploma or equivalentValid driver's license and clean driving record (MVR)SAP / ERP experience, preferredKnowledge of industrial distribution products and hydraulics, preferred Benefits As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer: Base salary and bonus opportunitiesHealth, vision, and dental coverage, 401(k) w/ company matchPaid vacation, sick time, and company holidays, Tuition reimbursementPersonalized training and development programCareer development and advancement opportunities Build a rewarding career with a global leader in industrial distribution!Applied Industrial Technologies (NYSE: AIT) is a leading industrial distributor that offers more than five million parts to serve the needs of MRO and OEM customers in virtually every industry. In addition, Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers maintenance training and inventory management solutions that provide added value to our customers. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law. If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@ or call 216-###-#### to let us know the nature of your request.Nearest Major Market: Pittsburgh Job Segment: Hydraulics, Customer Service Representative, Engineer, ERP, SAP, Engineering, Customer Service, Technology Apply now Apply now StartPlease wait...Find similar jobs: View All Job Opportunities, US Service Center Careers, Customer Services JobsSign inWe noticed that you are already a member of our Talent Community. Please enter your password to continue.EmailNot you?PasswordForgot Password?Submit Cancelrequired fieldSign inWe noticed that you are already a member of our Talent Community. Please enter your password to continue.EmailNot you?PasswordForgot Password?Submit Cancelrequired fieldAccount VerificationWe noticed you have accounts in our Talent Community\" and Application\" systems. We take security seriously and need to verify your identity to synchronize your accounts.Account Email:Please follow these steps to synchronize your accounts.1. Reset your password:The \"reset password\" link will open in a new browser window. Return to this page to enter your new password.Click here to reset your Password2. Enter your NEW password here:Submit CancelAccount VerificationWe noticed you have accounts in our Talent Community\" and Application\" systems. We take security seriously and need to verify your identity to synchronize your accounts.Account Email:Please follow these steps to synchronize your accounts.1. Reset your password:The \"reset password\" link will open in a new browser window. Return to this page to enter your new password.Click here to reset your Password2. Enter your NEW password here:Submit CancelAccount VerificationYour accounts have been successfully synchronized. Use your new password when accessing our systems.ConfirmAccount VerificationYour accounts have been successfully synchronized. Use your new password when accessing our systems.ConfirmAlready a MemberYou are already a user of this site. Please sign in.EmailNot you?PasswordForgot Password?Sign in Cancelrequired fieldAlready a MemberYou are already a user of this site. Please sign in.EmailNot you?PasswordForgot Password?Sign in Cancelrequired fieldStart Your ApplicationExisting UsersCompany DescriptionApplied Industrial Technologies (NYSE: AIT) is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry. In addition, Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.
Associated topics: call center specialist, client service, customer care, customer service associate, phone, rep, service, service representative, support, tsr
Estimated annual salary
$34,238
average
Minimum
$23,603
Maximum
$59,345

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Tuition AssistanceDental InsuranceSick Days
Vacation & Paid Time Off401K Plan
Professional DevelopmentVision Insurance

Applied Industrial Technologies

Type

Company - Public

Size

Large

Revenue

$2B to $5B

Location

Multiple locations

Industry

Waste Management Companies
Oil & Gas Extraction Companies
Electric Utility Companies
More...

Founded

1923

CEO

Neil A. Schrimsher

Job Filters

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We are hiring immediately for an Account Manager / Outside Sales Rep in Salt Lake City, UT This is an existing territory looking for a great sales leader to build relationships and open new business. Any company with moving parts is a potential customer...Read more
Warehouse Associate / Delivery DriverApplied Industrial Technologies, Inc.Salina, KS
Join Applieds family as a full time Warehouse Associate / Delivery Driver in Salina. Come for the job. Stay for the career. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selli...Read more
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At Applied Industrial Technologies, the Warehouse/ Driver role has an immediate impact on our Service Center performance and customer satisfaction. This is a great opportunity for an individual with experience in warehouse / customer service duties...Read more
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Warehouse AssociateApplied Industrial TechnologiesColumbus, OH
About UsDevelopmentBenefitsCollege RecruitingBusiness Units FCX Performance CareersFluid Power CareersMaintenance Supplies & Solutions CareersUS Energy CareersUS Service Center CareersFunctionsRead more
Indirect Purchasing ManagerApplied Industrial TechnologiesCleveland, OH
SCOPE OF RESPONSIBILITY Develop and implement updated indirect purchasing policies, processes, and controls. Lead purchasing of Hardware & Software, IT Networking, Consulting Services, ProfessionalRead more
Customer Sales & Service RepApplied Industrial TechnologiesToledo, OH
Customer Sales & Service Rep Location: Toledo, OH, US, 43612 Company: 1100-Applied Industrial Technologies Customer service professionals-don't pass up this opportunity for a great opportunity with aRead more
General Sales Manager (Industrial Distribution)Applied Industrial TechnologiesDe Queen, AR
Sales manager professionals don t pass up this opportunity for a great new career with a global industrial distribution company that combines sales leadership with P&L responsibility. Applied is anRead more
Sr. Belt TechnicianApplied Industrial TechnologiesTucson, AZ
Sr. Belt Technician Location: Tucson, AZ, US, 85745 Company: 1100-Applied Industrial Technologies As a Senior Belt Technician with Applied Industrial Technologies, you will perform a variety of dutiesRead more
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