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Customer Sales Representative job

Genuine Parts CompanyGlen Burnie, MD
Genuine Parts Company jobs





Company Description

Genuine Parts Company (GPC) distributes automotive replacement parts, industrial parts, and business products. The Atlanta, Georgia-based firm runs a network of operations across the globe. Driven by its commitment to just-in-time service, GPC strives to set the standards for performance. They endeavor to create an environment where employees can grow and succeed in their careers. So, the company offers a variety of benefit options such as medical, dental, and vision plans, discounted auto and home insurance, and more. Plus, if giving back is important to you, you can make a difference in the community on GPC's paid volunteer days. The company offers corporate, retail and sales, driver, and warehouse positions with development opportunities.

Job Description

The Role:

Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services.

This is the right opportunity for you if you:

  • Have a passion for ""the hunt"" and winning customers
  • Enjoy building and sustaining customer relationships
  • Enjoy promoting an entire line of products because you truly believe in the products
  • Truly love and understand basic selling concepts

A Day in the life:

  • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
  • Promote the entire line of NAPA products and programs to Wholesale Customers
  • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings.
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Perform educational seminars, clinics and presentations on NAPA product lines and services
  • Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

What youll need:

  • Prior experience in a Retail store or outside sales
  • 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment
  • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
  • Capability to present information in group meetings
  • Valid driver license with no more than 2 moving violations in the last 4 years required
  • And if you have this, even better:
  • Bachelor s Degree
  • Background in the Automotive Industry

Why NAPA may just be the right place for you:

  • Base Salary plus commission
  • Vehicle & Cell phone allowance
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Additional information for you:

NAPA has great careers for people with all backgrounds and interests. So if after reading this, you dont think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPCs policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Estimated annual salary


  • Negotiate prices or terms of sales or service agreements.
  • Prepare and submit sales contracts for orders.
  • Visit establishments to evaluate needs or to promote product or service sales.
  • Maintain customer records, using automated systems.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Health Insurance
401K Plan

Genuine Parts Company


Company - Public




Over $10B



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