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Customer Service / Clerical Position - Logistics Import / Export job

Energy Transport Logistics jobs

Company

Salary

Skills

Benefits

Job Description

Job Description

 Job Description

2nd Shift Clerical 1pm – 9:00 pm  Monday – Friday

Logistics - Import/Export Clerical Position needed

Night Shift 1 pm- 9:00 Pm,

 

Full-time, Health Benefits, Paid Vacation & Holidays

Responsibilities

  • Logistics Customer Service

  • Knowledge of Ocean and Air

  • Very detailed

  • multi-tasked oriented

  • Heavy data entry

  • Assist several departments

  • Update existing data

  • Provide assistance as needed in other areas

    Requirements

  • Desired Office Clerk and/or Data Entry experience

  • Type 40 wpm

  • Working knowledge of office equipment such as, computer, fax machine, scanner devices

  • Good understanding of databases

  • Reliable, focused on daily tasks and Great attention to detail

  • Good communicator both oral and written

  • Team player

  • Great customer service skills

  • High school degree or equivalent

    Job Type: Full-time

Company Description
Delivering Powerful solutions to your transportation and supply chain needs through the South West United States and beyond.
Welcome, We are committed to providing our customers with a powerful solution to their transportation and supply chain needs. Our experienced staff and drivers , we believe, are the best in the industry. We take pride in the services we provide and it is reflected in the number of repeat and referral customers we have. Energy Transport offers a variety of trucking and logistics products in the South West United States.Our Service menu includes Local Cartage, Expedited line haul services, Air and Ocean logistics services, Distribution services US Customs bonded carrier and CFS services.
Estimated annual salary
$37,951
average
Minimum
$25,297
Maximum
$44,522

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Vacation & Paid Time Off

Energy Transport Logistics

Type

Company - Private

Size

Small

Revenue

$10M to $25M

Location

18780 Central Ave.Carson, CA, 90746

Industry

Transportation/Logistics

Founded

2015

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