Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Customer Service Agent job

MCM StaffingCanton, MI
MCM Staffing jobs

Company

Salary

Skills

Benefits

Job Description

Job Description

MCM Staffing is seeking Customer Service Representatives for a facility in Canton, MI. You will be responsible for helping customers by providing product and service information. Must be available to work any shift between 10am-10:30pm. 

Responsibilities:

  • Handle customer inquiries regarding product warranties
  • Provide information about the products and services
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Technical skills including ability to use more than one monitor and website at once
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
MCM Staffing, LLC is a Hispanic and women owned business offering temporary, temp to hire, contract and direct employment opportunities in a variety of industries.

Why MCM?

1. YOUR DESIGNATED RECRUITER: When registering with MCM Staffing, you will be assigned a designated recruiter who will guide you through your career options and provide direct feedback.
2. WE STRIVE TO FIND THE PERFECT MATCH: We discuss your past experiences as well as your future ambitions to ensure the role we are placing you in is the right fit. We provide detailed descriptions of our jobs and send first day info sheets with what to expect upon arrival.
3. ONLINE PORTAL: MCM has an online portal that allows for an online application process, as well as publishes check stubs on a weekly basis. Our W-2s can also be obtained on our online portal.
4. HEALTH INSURANCE: We are ACA compliant, and upon meeting requirements, MCM Staffing offers seven different medical plans, as well as vision and dental insurance.
5. PROMPT PAYMENT: Most of our positions pay weekly, and one of our main priorities is to offer accurate and prompt payment to all of our associates. We offer direct deposit and pay card options.
Estimated annual salary
$30,204
average
Minimum
$19,299
Maximum
$37,608

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Health Insurance
Vision Insurance
Dental Insurance

MCM Staffing

Type

Company - Private

Size

1 to 50 employees

Revenue

$10M to $25M

Location

Madison Heights, MI

Industry

Business Services

Founded

2011

CEO

CEO

Closed Job Filters

Hospital HousekeeperMCM Staffing, LLCLivonia, MI
EVS (Environmental Services) responsibilities include, but are not limited to:Disinfecting all SurfacesDusting all surfacesReplenishing all suppliesSpot clean carpet and upholsteryClean upRead more
MIG WelderMCM Staffing, LLCDetroit, MI
We are seeking a MIG Welder to become an integral part of our team! The Welder will use specialized equipment to weld and assemble new metal forms. Responsibilities: Manufacture and fabricate finishedRead more
Labor Compliance SpecialistMCM Staffing, LLCDetroit, MI
The Labor Compliance Specialist will be responsible for tracking and documenting legal compliance requirements during the course of construction to ensure compliance with all state and federal laborRead more
Automotive TechnicianMCM Staffing, LLCLivonia, MI
 Auto Technicians/Mechanics are wanted to work on experimental prototype builds as well as retro-fits. Hours are 6am-6:30pm, 7 days a week. The facility is located in Livonia on Inkster andRead more
Production WorkerMCM Staffing, LLCLansing, MI
Lansing, MI food manufacturer is looking to hire several Production workers on either 1st or 2nd shifts. 1st Shift 7:00 am - 3:30 pm (must be available to come in early and/or stay late as needed) 2ndRead more
Similar jobs in the area
An internet and eCommerce company has an open position for a Remote Health Products Customer Service Agent. Candidates will be responsible for the following: Answering inbound calls and respond to customer requests Researching possible distributor related...Read more
Help people get what they need while earning extra income. Shipt is a marketplace that provides fresh produce, household essentials, and more from trusted local stores. There's never been a better time to join Shipt and earn on a flexible schedule. Your...Read more
Easy Application USPS Jobs Hiring For All Positions at $16-$35+/Hour + Benefits: Apply HereRead more
Call Center AgentQualfonHighland Park, MI
Call Center Agent Our Mission & Values Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the...Read more
flexjobs
Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're at it - there's never been a better time to join Shipt...Read more
Call Center Agent Comerica Oaktec Building (Free Parking) Hour of Operations 8am-9pm Monday-Friday, 8am-5pm Saturday Various shifts available within the hours of operation What we can offer you * Competitive compensation starting at $16.50 * Shift...Read more
Description When you join Credit Union ONE as a Call Center Representative, you will have the opportunity to make a difference. You will be empowered to deliver exceptional member service to 50 - 100 callers daily, helping with everything from account...Read more
Medicare Insurance Agent – Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry’s best comp plan, selling trusted Medicare plans to inbound, in-market shoppers. Get paid before, during, and after...Read more
An IT service management company is seeking a Virtual Airport Services Customer Service Representative. Candidates will be responsible for the following: Processing requests and inquiries reported by stakeholders Engaging in the daily tracking of ticket...Read more
Sales Agent Working From HomeASNSERVICESouthgate, Michigan
Are you a customer service agent looking to supplement your current income? Then we have what you want. We're looking for folks in the Customer Service Agent industry who want to earn extra income working from home. Job RequirementsRead more
Open to Customer Service & Sales, Customer Service, Administrative Assistant or Social Media Marketing Associates We are looking for people nationwide interested in working from home who are dependable and looking to make $800-$2,000 weekly . You work when...Read more
Show more jobs
500+ more jobs

Similar jobs

PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There are MANY different positions available...Read more
Customer Service Representative We are looking for dynamic customer service consultants to join our fast-growing team. Based in College Park, PUSH is a market leader in direct sales and customer acquisition and we need customer service personnel to support...Read more
Summary: The Customer Service Representative - Ensure customer satisfaction daily by being pro-active and problem solving utilizing all available resources to provide the highest level of customer service. Essential Functions: 1. Handle a variety incoming...Read more
Element has an opportunity for a Customer Service Representative (CSR), primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations...Read more
Ref ID: 02260-9502531050 Classification: Customer Service Representative Compensation: $11.75 to $12.55 hourly We're Seeking a Customer Service Representative! Sharpen your skills as a Customer Representative in the growing Service industry through this...Read more
We are able to offer video interviews for these onsite positions! Our Mission: Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and ever-growing number of career development...Read more
DOING BUSINESS WITH PEOPLE, FOR PEOPLE. For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally...Read more
POSITION DESCRIPTION At OPTUM, the mission is clear: Help people live heathier lives and help make the health system work better for everyone LHI is one of 4 businesses under OPTUMSERVE. OPTUMSERVE provides health care services and proven expertise to help...Read more
Customer Service RepresentativeSpeedway - Region 41Farmington Hills, Michigan
Speedway is here for you as an essential employer! Are you in need of work? Do you know someone who needs work? We have a position for your availability. We currently have Temporary positions that are also available. Displaced and Looking for work? Text...Read more
A Career That’s Meant to Be At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking...Read more