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Customer Service Associate job

FedExCoral Springs, FL
FedEx jobs

Company

Salary

Skills

Company Description

FedEx Freight is a subsidiary of the delivery giant FedEx. It provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points. Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight handles 90,000-plus shipments a day via a fleet of about 75,000 pieces of equipment, including 20,000 tractors. Open positions include City Driver, Shop Technician, and Part Time Dock. The company is passionate about helping people acquire skills and education that allow them to access opportunity.

Job Description

FedEx - JobID: 1956613BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support customers in a retail location...Apply Today >>
Estimated annual salary
$32,223
average
Minimum
$23,244
Maximum
$42,363

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FedEx

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Founded

1973

CEO

Fred Smith

Job Filters

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Warehouse Package HandlerFedEx ExpressMemphis, TN
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more
Material HandlerFedEx ExpressGreat Falls, MT
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more
WarehouseFedEx ExpressOakland, CA
Job Duties Provides movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. This is a non-driving position (public roadways). Minimum Education None Minimum...Read more
Part Time Warehouse HandlerFedEx ExpressMadison, AL
Job Duties Provides movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. This is a non-driving position (public roadways). Minimum Education None Minimum...Read more
PM Full Time Material HandlerFedEx ExpressColumbus, OH
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more

Closed Job Filters

FILTER JOBS
Job Title: Delivery Driver/Courier Part Time - DOT - $19.19 per hour with benefits Job Requisition Number: RC224921 Category: Courier/Tractor-Trailer Driver Job Family: FXE-US: Driver Time Type: PartRead more
Auto req ID: 225879BR Job Summary FedEx Ground is hiring part-time and full-time individuals to load and unload packages in our fast-paced warehouse environment. Part-time employees typically work aRead more
Supv-Fleet MaintenanceFedExWest Valley City, UT
Job ID: 438897BR Address Line 1: 2325 South 3200 West City: West Valley City State: Utah Zip Code: 84119 Position Status: Full-Time Grade: 10 Job Description POSITION OVERVIEW : Manage fleetRead more
Ops Manager - StationFedExWindsor, CA
Auto req ID: 223912BR Position Type: Part Time Employee Type: Nonexempt Job Summary This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and managesRead more
Job Number: 1954153BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 24949 Pico Canyon Rd City: Stevenson Ranch State: CaliforniaRead more
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