Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Customer Service Associate job

Tailored ManagementDes Moines, IA
Tailored Management jobs

Company

Salary

Skills

Company Description

Tailored Management is a professional staffing firm with headquarters located in Ohio. It is committed to developing a strong relationship with career seekers. and partnerships with clients. Its mission is to open a door of opportunity for clients, customers, candidates, and associates. It offers custom staffing, recruiting focus, and a centralized recruiting hub. Its core values are integrity, accountability, loyalty, teamwork, respect, excellence, and diversity. It is an equal opportunity employer. It offers a range of benefits that include medical, dental, life, and disability coverage, vacations, paid holidays, health savings account. It is offering career opportunities for senior account manager and payroll specialist position.

Job Description

Job Description

A Fortune 100 company is currently looking for career focused individuals!! This is a fast paced, call center environment. Ideal candidates will be sales minded, competitive, and goal oriented. This is a great way to get your foot in the door with an established company. This department focuses on employee engagement with contests, performance challenges, food days, and charitable events!  


Location: Des Moines, IA

Hours: Full-Time Monday- Friday, 12:30 PM- 9:00 PM


Job Description:

  • Lead Specialists are responsible for calling potential customers (prospects) who have shown interest in an insurance (auto or property) quote through our website. These prospects have started to fill out an online quote, but did not complete the application.
  • Once the Lead Specialist connects with the prospect and confirms interest they will transfer the prospect over to a licensed agent for additional assistance.
  • They will also be responsible for answering occasional incoming calls from select states.

Qualifications:

  • General computer knowledge as well as previous phone experience is strongly preferred.
  • Ideal candidates are customer service focused with a friendly attitude and ability to sell the value in their conversation.
  • A strong attendance record is required; (the part time role requires a commitment of 20 hours a week).

*** Ideal candidates are customer service focused with a friendly attitude and soft sales skills. The environment is fast paced and achieving call center metrics is pivotal to success in the role.

Company Description
Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board! We’re here to give you the resources and the opportunity to prove yourself and earn long-term, full-time career placement. In fact, many candidates who come through Tailored Management end up with a permanent offer from our clients within a year! We scan the nation for the best jobs available and then position you with the best tips, tools and career resources to make an outstanding impression. Let's get you that dream job!
Estimated annual salary
$33,341
average
Minimum
$24,050
Maximum
$43,833

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Tailored Management

Type

Company - Private

Size

Small

Revenue

$5M to $10M

Location

Traverse City, MI,

Industry

Human Resources

Founded

1968

Similar jobs in the area
Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $12 / hour Restaurant Crewmembers at Raising Cane’s will wear many hats (including a Raising Cane’s hat) while working hard and having fun as a critical part of the...Read more
Title - Customer Service Associate Position Type- Full time - Operations Benefits- Medical, Dental, Vision coverage. 401K, Referral Bonus Job Summary Receives, sorts, processes and routes incoming and outgoing mail. Essential Functions and Responsibilities...Read more
TalentBridge, a leader in the professional staffing industry, is seeking candidates for multiple Customer Service Associate positions. We are looking for individuals who will be responsible for taking incoming calls from customers with the ability to...Read more
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience. Engages customers and patients by...Read more
gig jobs
Gopuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers. With its own...Read more
Starting hiring pay range (based on location, experience, qualifications, etc.): $12 / hour Restaurant Crewmembers at Raising Canes will wear many hats (including a Raising Canes hat) while working hard and having fun as a critical part of the Rest...Read more
gig jobs
Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're at it - there's never been a better time to join Shipt...Read more
Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service...Read more
Commitment to customer satisfaction, ambitious, and reliable attendance are required We will provide the necessary training to start your career with us. M-F 7:00AM - 4:00PM Experience / knowledge of construction industry not required (but preferred) Self...Read more
Customer Service AssociateSalary FinanceUrbandale, IA
[Call Center / Remote] - Anywhere in U.S. / Competitive salary and bonus package / Health, vision, and dental insurance / 401(k) with company match - As a Customer Service Associate you'll: Provide exceptional customer service while responding to customer...Read more
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision insurance / 401k - As a Customer Service Associate you'll: Increase agent activity by providing clear, concise overviews of the Ribbon program through personalized...Read more
Panera Bread - 5525 Merle Hay Road [Restaurant Team Member] As a Customer Service Associate at Panera Bread, you'll: Listen to the guest's needs, and deliver it - fast, accurate and with a friendly smile; Serve the guests and create the warm and friendly...Read more
Show more jobs
500+ more jobs

Similar jobs

[Customer Support / Remote] - Anywhere in U.S. / Competitive compensation - As a Customer Service Associate you'll: Ensure customer queries are answered quickly and recorded correctly; Complete operational procedures such as processing orders and refunds...Read more
FedEx - 10201 University Ave [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team...Read more
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers...Read more
Starting hiring pay range (based on location, experience, qualifications, etc.): $12 / hour Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant...Read more
Every Associate makes a difference at Lowe's! Thousands of opportunities exist for those with a passion to help others. Customer Service Associates will: Answer inbound internal and external calls; Utilize the Home Delivery processes to solve inquiries...Read more
Put a smile on our customers' faces when you provide them with excellent service Help expedite the car rental process so customers can get to their destination quickly and easily Assist customers to their rental vehicle and explain features so they a...Read more
Apply Today, Work Today Weekly Pay Job Description: We are Hiring Immediately for a Customer Service Representative position in an exciting warehouse facility! Come work with companies like FedEx, Chewy, Amazon, CVS, DHL, Kane, XPO, UPS! Responsibilities...Read more
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience. Engages customers and patients by...Read more
Admin Processor Our client is looking for an Admin Processor. Responsibilities: Support residential installation and service departments. Provide superior customer service to internal and external customers. Coordinate, prioritize and schedule...Read more
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by...Read more