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Customer Service Associate job

WegmansRochester, NY
Wegmans jobs




Company Description

Wegmans is a supermarket chain offering its products since 1916 and is based in Rochester, New York, United States. They aim to help their consumers live healthier lives. Wegmans offers employment opportunities in the following areas; retail, food services, customer service, business, healthcare, sales, media & communication, operations, arts, design, human resources, administration, and others. The employee benefits package includes; health savings account, dental insurance, life insurance, flexible spending account, military leave, adoption assistance, and much more.

Job Description

At Wegmans, our commitment to customers is simple: Every Day You Get our Best. Customers tell us they choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients possible. As a member of our Front-End Team, you can enjoy the work you do in one of the following roles: Cashier, Lot Attendant (Helping Hands), Maintenance, Accounting Office and Service Desk! If you love working with others in a fast-paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customer's shopping experience, Wegmans is the place for you!

What will I do?

  • Exhibit enthusiasm in the exceptional products we offer
  • Demonstrate your passion for food and share that knowledge with customers
  • Make a difference in a customer's day and the reason they return to our store
  • Become part of an energetic team where you can Do What You Love every day
Estimated annual salary


  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.


  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.





$1M to $5M


Rochester, NY, and others

Job Filters

Team MemberWegmansWestwood, MA
EARN A BONUS UP TO $1,000! Hiring immediately! At Wegmans, our commitment to customers is simple: Every Day You Get Our Best. Customers tell us they choose Wegmans for the helpful people in our stores and the freshest ingredients possible. As a Perishable...Read more
Sub Shop WorkerWegmansFayetteville, NY
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while...Read more
Baker, sub shopWegmansDepew, NY
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while...Read more
Kitchen ManagerWegmansBurlington, MA
EARN A BONUS UP TO $1,500! Hiring immediately! As a culinary leader in our kitchen, you are a team player and positive role model that ensures the development and education of the cooks. You will assist with bottom line profitability and make sure we are...Read more
Bakery Shift LeaderWegmansDepew, NY
At Wegmans, we strive to help our customers live healthier better lives through food. As a Bakery department coordinator, youll work with a team across all areas of the bakery, to deliver incredible service and prepare fresh, great tasting bakery items for...Read more

Closed Job Filters

Sushi Customer ServiceWegmansHenrico, VA
Our Sushi department provides customers with a variety of delicious raw, cooked, and vegetable rolls. In this position, you'll play a valuable role by assisting in the creation of the many great sushiRead more
CashierWegmansAmherst, NY
Title: Late Night CashiernLocation: NY-Amherst-NIAGARA FALLS BOULEVARD,3135 Niagara Falls Blvd,Amherst,NY 14228nOther Locations:nnnWant a job youxe2x80x99ll LOVE?n nOur Wegmans cashiers make sureRead more
DishwasherWegmansJohnson City, NY
Description Providing Incredible, Knowledge Based Customer Service Provide incredible service to Prepared Foods departments by ensuring dishes, containers, utensils and other supplies are properlyRead more
Restaurant Foods Customer ServiceWegmansJOHNSON CITY, NY
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our team, you'll work with others to educate our customers and ensure theRead more
Meat Customer ServiceWegmansManalapan, NJ
Our Meat department offers a variety of fresh, unique meat products to our customers. In this role, you'll provide incredible service by educating customers on the different cuts and selections weRead more
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