Customer Service Associate job

FedExSanta Monica, CA
FedEx jobs

Company

Salary

Skills

Company Description

FedEx Freight is a subsidiary of the delivery giant FedEx. It provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points. Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight handles 90,000-plus shipments a day via a fleet of about 75,000 pieces of equipment, including 20,000 tractors. Open positions include City Driver, Shop Technician, and Part Time Dock. The company is passionate about helping people acquire skills and education that allow them to access opportunity.

Job Description

FedEx - JobID: 1956260BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support customers in a retail location...Apply Today >>
Estimated annual salary
$35,692
average
Minimum
$25,746
Maximum
$46,924

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FedEx

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Industry

Private Air Letter Delivery

Founded

1973

CEO

Fred Smith

Job Filters

Auto req ID: 292987BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Warehouse - WeekendsFedExGrove City, OH
Auto req ID: 292719BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Global Vehicle Technician/Non-DOT (Mechanic)FedEx ExpressWindsor Locks, CT
FedEx Express is absolutely, positively your best choice for a career. Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed? Are you looking for a company that provides...Read more
Material HandlersFedexMemphis, TN
WE'RE HIRING - Join FedEx Express! Be a part of something big - WE'RE HIRING in Memphis, TN Earn money. Grow a career. Get a Degree. Ready for career advancement opportunities and a supportive environment where you are empowered to be your best...Read more
Warehouse Team MemberFedExQuincy, MA
Warehouse Worker Responsibilities: Ensuring cleanliness, tidiness and safety of work environment. Loading and unloading delivery vehicles. Accepting delivery of inventory. Counting and confirming inventory. Inspecting inventory for damage and faults...Read more

Closed Job Filters

Job Number: 1954153BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 24949 Pico Canyon Rd City: Stevenson Ranch State: CaliforniaRead more
Customer Service AssociateFedExWashington, UT
FedEx - JobID: 1959390BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make allRead more
Customer Service AssociateFedExSanta Monica, CA
FedEx - JobID: 1956260BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make allRead more
Job Title: Sr Global Vehicle Technician/DOT (Mechanic) Job Requisition Number: RC222108 Category: Operations Job Family: FXE-US: Vehicle Maintenance Time Type: Full Time Compensation: $0 Locations:Read more
Job Number: 1957411BR Employment Type: Regular Part-Time Job Category: Retail Shift: Any Region: 045 : Mid-Atlantic Address Line 1: 801 Volvo Pkwy Address Line 2: Ste 200 City: Chesapeake State:Read more
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