Customer Service Associate job

FedExSanta Monica, CA
FedEx jobs

Company

Salary

Skills

Company Description

FedEx Freight is a subsidiary of the delivery giant FedEx. It provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points. Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight handles 90,000-plus shipments a day via a fleet of about 75,000 pieces of equipment, including 20,000 tractors. Open positions include City Driver, Shop Technician, and Part Time Dock. The company is passionate about helping people acquire skills and education that allow them to access opportunity.

Job Description

FedEx - JobID: 1956260BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support customers in a retail location...Apply Today >>
Estimated annual salary
$35,692
average
Minimum
$25,746
Maximum
$46,924

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FedEx

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Industry

Private Air Letter Delivery

Founded

1973

CEO

Fred Smith

Job Filters

Auto req ID: 265479BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Job Title: Delivery Driver/Courier Swing Full Time Silverthorne, CO $ 20.75 per hour + BENEFITS Job Requisition Number: RC289372 Category: Courier/Tractor-Trailer Driver Job Family: FXE-US: Driver Time Type: Full Time Locations: Silverthorne, Colorado To...Read more
Auto req ID: 265220BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Package Handler- WarehouseFedExHenderson, CO
Auto req ID: 264176BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Job Title: Part Time Handler/Warehouse (Nights) - Plus day shift Sunday - $15.00/hr Job Requisition Number: RC326022 Category: Operations Job Family: FXE-US: Handler/Dockworker Time Type: Part Time Work Shift: WORK_SHIFT-3-105 Locations: Memphis, Tennessee...Read more

Closed Job Filters

About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce forRead more
Job Title: Delivery Driver/Courier Part Time - DOT - $19.19 per hour with benefits Job Requisition Number: RC224921 Category: Courier/Tractor-Trailer Driver Job Family: FXE-US: Driver Time Type: PartRead more
Auto req ID: 225879BR Job Summary FedEx Ground is hiring part-time and full-time individuals to load and unload packages in our fast-paced warehouse environment. Part-time employees typically work aRead more
Supv-Fleet MaintenanceFedExWest Valley City, UT
Job ID: 438897BR Address Line 1: 2325 South 3200 West City: West Valley City State: Utah Zip Code: 84119 Position Status: Full-Time Grade: 10 Job Description POSITION OVERVIEW : Manage fleetRead more
Ops Manager - StationFedExWindsor, CA
Auto req ID: 223912BR Position Type: Part Time Employee Type: Nonexempt Job Summary This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and managesRead more
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