Customer Service Associate job

FedExSanta Monica, CA
FedEx jobs

Company

Salary

Skills

Company Description

FedEx Freight is a subsidiary of the delivery giant FedEx. It provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points. Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight handles 90,000-plus shipments a day via a fleet of about 75,000 pieces of equipment, including 20,000 tractors. Open positions include City Driver, Shop Technician, and Part Time Dock. The company is passionate about helping people acquire skills and education that allow them to access opportunity.

Job Description

FedEx - JobID: 1956260BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support customers in a retail location...Apply Today >>
Estimated annual salary
$35,692
average
Minimum
$25,746
Maximum
$46,924

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FedEx

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Industry

Private Air Letter Delivery

Founded

1973

CEO

Fred Smith

Job Filters

Technician / Diesel MechanicFedEx Freight (Northeast Region)York, PA
FedEx Freight is hiring Technicians/Diesel Mechanics in York, PA! POSITION OVERVIEW: To provide timely, quality, and cost-effective repair and maintenance for vehicle fleet including tractors, trailers, forklifts, and other equipment that requires...Read more
City Driver - Class A CDLFedEx Freight (Northeast Region)Pocono Summit, PA
FedEx Freight is hiring CDL A City Drivers, Driver Apprentices, and PT Freight Handlers in Pocono Summit, PA. Meet with our Hiring Team on May 25th, from 10am-6pm. Click "Apply now" for our address. Part-Time Freight Handlers - Pay rate $19.91 if hired by...Read more
/ Drivers - Class A CDLFedEx FreightFort Wayne, IN
FedEx Freight is currently hiring individuals with a valid Class A CDL license for our Driver positions at our facility in Fort Wayne. One of the primary duties is to pick up and deliver trailers between Service Centers and/or turn-point locations via...Read more
Auto req ID: 277882BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more
Warehouse Package HandlerFedExLewiston, ID
Auto req ID: 278008BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared as possible during these uncertain times. FedEx...Read more

Closed Job Filters

Ops Manager - StationFedExOlive Branch, MS
Auto req ID: 225249BR Position Type: Full Time Employee Type: Nonexempt Job Summary This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and managesRead more
Company: FedEx Logistics Job Title: Associate Programmer Analyst-ETL Job Requisition Number: RC231155 Time Type: Full Time Job Type: Regular Primary Job Posting Location: 6077 Primacy Parkway Memphis,Read more
Auto req ID: 225879BR Job Summary FedEx Ground is hiring part-time and full-time individuals to load and unload packages in our fast-paced warehouse environment. Part-time employees typically work aRead more
Company: FedEx Services Job Title: Manager Packaging Services Operations Job Requisition Number: RC233320 Category: Customer Service Locations: Salt Lake City, Utah 84120 United States To plan,Read more
Customer Service AssociateFedExBloomington, IN
FedEx - JobID: 1958911BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make allRead more
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