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Customer Service Associate job

FedExWashington, UT
FedEx jobs

Company

Salary

Skills

Company Description

FedEx Freight is a subsidiary of the delivery giant FedEx. It provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points. Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight handles 90,000-plus shipments a day via a fleet of about 75,000 pieces of equipment, including 20,000 tractors. Open positions include City Driver, Shop Technician, and Part Time Dock. The company is passionate about helping people acquire skills and education that allow them to access opportunity.

Job Description

FedEx - JobID: 1959390BR [Retail Associate / Cashier / Team Member] At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support customers in a retail location...Apply Today >>
Estimated annual salary
$32,755
average
Minimum
$23,628
Maximum
$43,063

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

FedEx

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Founded

1973

CEO

Fred Smith

Job Filters

FILTER JOBS
Warehouse Package HandlerFedEx ExpressMemphis, TN
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more
Material HandlerFedEx ExpressGreat Falls, MT
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more
WarehouseFedEx ExpressOakland, CA
Job Duties Provides movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. This is a non-driving position (public roadways). Minimum Education None Minimum...Read more
Shift: Must be available, Sun 7pm-4am, Tues-Sat 3:15am-12:15pm with an off day to be determined. Hourly Pay: $14.63 Full-Time The University of Memphis Online collaborated with FedEx to offer a college degree program, LiFE: Learning inspired by FedEx...Read more
Warehouse Material HandlerFedEx ExpressPortland, OR
Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD...Read more

Closed Job Filters

FILTER JOBS
Auto req ID: 191952BR Position Type: Part Time Employee Type: Nonexempt Job Summary This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and managesRead more
This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and manages specific day-to-day operations and an assigned staff within a station or hub. ResponsibleRead more
Package Handler- WarehouseFedExBrooklyn Center, MN
Auto req ID: 225879BR Job Summary FedEx Ground is hiring part-time and full-time individuals to load and unload packages in our fast-paced warehouse environment. Part-time employees typically work aRead more
Operations Manager I-II StationFedExSaint Petersburg, FL
Auto req ID: 197793BR Position Type: Part Time Employee Type: Nonexempt Job Summary This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and managesRead more
Maintenance Tech IFedExPacoima, CA
Auto req ID: 223013BR Position Type: Full Time Employee Type: Nonexempt Job Summary Supports the FedEx Ground facility electro-mechanical maintenance effort through rudimentary operational knowledgeRead more
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