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Customer Service job

SEEK Careers/Staffing jobs

Company

Salary

Skills

Benefits

Company Description

Seek Careers/Staffing is a commercial skilled and unskilled labor staffing firm and was founded in 1971 by Carol Ann Schneider, CPC, SPHR, a Grafton, Wisconsin resident. The name SEEK was derived from a combination of initials in Carol's family. SEEK offers multiple locations for job seekers throughout Wisconsin as well as in Minnesota to serve job seekers need. They also specialize in employment placement for direct-hire, temporary-to-hire and contract opportunities in manufacturing, light industrial, skilled trades and corporate support. Anyone seeking a job can seem to do that at SEEK, you aren't just placed in a job. SEEK’s placement process involves evaluating a candidate's skills, aptitudes, as well as employment background, all in an effort to ensure your success as their career placement is principled based. Currently, there are 17 branch offices located throughout Wisconsin and a recent acquisition has expanded SEEK's portfolio to 4 branch offices in the Twin Cities market.

Job Description

Are you someone who enjoys the hustle and bustle of retail but would really like to put their administrative skills to good use too? Are you open to working occasional Saturdays?

Position Customer Service

Job Location Cedarburg

Starting Date Immediate

Employment Term Regular, Temp-to-Hire

Employment Type Full-time, Monday-Friday with 1 Saturday per month

Work Hours (Shift) 1st shift/2nd shift

Starting Pay $12-$14 per hour

Benefits Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education High School Diploma/GED

Required Experience At least 2 years of experience

As full-time customer service, you will handle all office duties for a local retailer while providing customer service over the phone and in person.

Responsibilities

- Answer phones and complete other general office duties.

- Process credit applications, rebates, and warranty registrations.

- Provide excellent customer service.

- Order parts as necessary.

Qualifications

- Proficiency in Microsoft Office.

- Accurate typing and data entry skills are required.

- Must be outgoing and friendly.

Please send your resume to grafton@seekcareers.com. Call (or text!) Heather at (262) 377-8888 or apply online at www.seekcareers.com.

Keywords: administrative, office, assistant, customer service, purchasing

About SEEK Careers/Staffing

You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success. Youll find that the process is thorough and that your experience is personalized.

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

ASK ABOUT OUR $100 REFERRAL BONUS PROGRAM! No limit to number of bonuses you can earn!
Estimated annual salary
$38,481
average
Minimum
$26,361
Maximum
$61,626

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Health InsuranceDental Insurance
401K PlanPaid Holidays
Vision InsuranceVacation & Paid Time Off

SEEK Careers/Staffing

Type

Company - Private

Size

Small

Revenue

$50M to $100M

Location

Multiple locations

Industry

Employment Services Companies

Founded

1971

CEO

Carol Ann Schneider

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Order Type : Light Industrial Assignment to Hire Would you like a schedule that doesn't rotate and you only have to work 15 days a month? Are you comfortable and experienced operating a forklift orRead more
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Order Type : Skilled Manufacturing Assignment to Hire Flexographic Printing Operator If you love the printing field and are looking for a change to a forward thinking, team based company, this is theRead more
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