Pizza Hut, the Plano, Texas-based chain of restaurants with the motto of make hungry people happy, offers pizza, pasta, wings, and other food services in 14,000 restaurants located in various parts of the world. Pizza Hut brand cultivates a fun, supportive culture among team members. Pizza Hut is committed to childhood literacy expansion, and assists with access to books and educational resources to empower educators and inspire readers. You can find part-time jobs and a long-term career opportunities as well at Pizza Hut, from drivers and cooks to shift leaders and managers. The restaurant chain is in educational partnership with Excelsior College, so you might have the opportunity to earn a college degree at a discount. The first Pizza Hut restaurant was opened in 1958 in Wichita in Kansas, and it is still running at full speed. Pizza Hut was the first to launch the option of ordering pizza online, and its pizza delivery reached the International Space Station in 2001.
Convergys is a global company specializing in customer service management. We are currently offering Full Time positions Customer Service Professionals at our Arnold, MO location! We are looking to build a solid team of experienced professionals who enjoy communicating with customers via phone and internet for the purpose of providing excellent customer service. Essential Functions/Core Responsibilities Use probing techniques to determine customer needs, perform in-depth research to resolve customer issues, and make offers in an effort to retain the customers business Maintain broad knowledge of products, pricing, promotions, and procedures Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (KPIs) Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and sales performance Answer billing questions by talking through components of customer accounts Candidate Profile High school diploma or equivalent 3-6 months of Customer Service and Sales Associate experience Courteous with strong customer service orientation Strong communication and negotiation skills required Ability to effectively communicate, both written and verbally Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Basic PC Knowledge and Navigation skills Ability to be successful in a repetitive and fast paced work environment Ability to work as a team member, as well as independently Dependable with proficient attention to detail Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to work in a repetitive and fast paced work environment Based on location and/or program, additional experience/skills may be required *Job requirements may vary by country and will not contravene any local laws Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer
Convergys is a $3 billion dollar company with offices world-wide. We are a resourceful, industry leading organization, where ingenuity and caring employees help transform customers into our clients' fans.
We are the \"Provider of Choice\" to some of the world's leading technology, computing, retail, telecommunications, entertainment/media, and financial services companies.This translates into exciting perks and opportunities for you!
Convergys Associates enjoy full-time hours, very competitive rates of pay, an ERP program, BONUS earnings - and an awesome working environment! Convergys is an EEO/AA/M/F/Vet/Disability Employer.