Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Customer Service Representative job

Pizza HutClemmons, NC
Pizza Hut jobs

Company

Salary

Skills

Benefits

Company Description

For 50 years, Pizza Hut has been giving you the pizza you love – and we love doing it! Pizza Hut began with two brothers borrowing $600 from their mom to start a pizzeria. What started out small has now become the biggest pizza company in the world. And every step of the way, we’ve remained committed to making the best food and providing the highest level of service.

Job Description

Job Description:

Our Mission & Values Qualfon's mission is to help as many people as possible pursue their total vocation--as individuals and as members of society--by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients What we offer: * All team members can further their education and earn a college degree or high school diploma through Qualfon University scholarship program * We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values * Team members have FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program * Medical, dental benefits, vision and life & accident insurance for full time employees * Competitive wages * Opportunities to earn additional income through incentives * Planned Time Off pay * Qualfon is dedicated to ensuring all team members have Fun@Work! What you will be doing: * Answering inbound phone calls regarding a customer's account * Making outbound calls to follow up on customers when necessary * Maintaining composure in escalated situations * Building customer relationships, earning their loyalty and trust. * Operating accurately & efficiently in a fast paced environment * Handling multiple responsibilities at one time * Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service * Smiling as you speak with our customers, our customers can hear the smile What skills you will need: * 1 year of call center or customer service experience * Maintain regular and reliable attendance, including the daily schedule as assigned * Flexible with the working schedule; may be expected to work weekends, holidays and events * Computer proficiency with applications * Confidence in your self -motivation techniques * Eighteen (18) years of age or older on or before hire date * Minimum education of a High School diploma or GED * Professional appearance and conduct Company Description Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.
Estimated annual salary
$31,069
average
Minimum
$22,192
Maximum
$53,329

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Dental InsuranceOccupational Accident Insurance
Health Insurance
Life Insurance

Pizza Hut

Type

Subsidiary or Business Segment

Size

10000+ employees

Revenue

$5B to $10B

Location

Plano, TX

Industry

Chain Pizzerias

Founded

1958

CEO

Artie Starrs

Job Filters

Pizza Hut Delivery DriverPizza HutElyria, OH
Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut . That s right, we'll pay you to cruise around in your mobile office your car listening to your own tunes and delivering great pizza and pasta. What more...Read more
Pizza Hut Shift LeadPizza HutBryan, OH
Job in about 50 words: Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you re ready to take the next step in your career in restaurant management, our...Read more
Restaurant General ManagerPizza HutJOPLIN, MO
Description To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager...Read more
Pizza Hut ServerPizza HutLEXINGTON, NE
**Description** Being a server at Pizza Hut® is about making hungry people happy - with tips! It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut server, you're the smiling face that greets and serves our...Read more
ServerPizza HutKANSAS CITY, MO
**Description** Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers...Read more

Closed Job Filters

General Manager Hacienda Heights - Pizza HutDescription: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel likeRead more
Support Staff Team MembersPizza HutApple Valley, MN
Summit Salon Academy is seeking part time customer service representative and front desk receptionist. This position has the potential of becoming full time. We are looking for courteous, hospitable,Read more
BER - Restaurant General ManagerPizza HutWhitesboro, NY
Description: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendlyRead more
Pizza Hut Shift LeaderPizza HutAdams County, CO
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your careerRead more
Bank Happy. Work Happy. Right Here. Bank of the San Juans a Division of Glacier Bancorp is looking for a Full-Time Customer Service Representative (Teller) in Pueblo, Colorado. Summary: CustomerRead more
Similar jobs in the area
Customer Service RepresentativeSalesgroveWinston Salem, NC
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? We are looking for experienced professionals in our growing Dallas office!Customer Service Representatives are Problem Solvers who provide WOW experiences on every call...Read more
Ref ID: 03210-0011328257 Classification: Customer Service Representative Compensation: $14.25 to $15.00 hourly Customer Service Representative Openings! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service...Read more
Adecco is hiring for a Warranty Call Center in Lexington, NC as a Bilingual Customer Service Representative. This position will be responsible for providing excellent Customer Service while resolving customer concerns in a timely manner. We are looking for...Read more
General Summary: As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions...Read more
flexjobs
Thumbtack™ has been trusted by painting pros across the country to help grow their business. Customers come to Thumbtack to get all kinds of painting jobs done. That means your jobs can range in size, whether you want to pick up small jobs here and there...Read more
Our client in Lexington, is seeking customer service representatives to add to their team! This Temp to Hire opportunity offers a competitive pay rate, and has a 1st shift working schedule (8:00am- 5:00pm). The customer service representative would be...Read more
Circle K - - 101 East King Street [Retail Supervisor / Shift Manager / Retail Associate / Head Cashier] Provides prompt, courteous customer service and resolves customer issues on shift. Provides training assistance to new Customer Service Representatives...Read more
This is a great opportunity that offers room for growth and development. It is the perfect position for you to start your career within a professional, well-established financial company. Duties may include: A typical workday will be primarily be spent as...Read more
Customer Service RepDomino's PizzaWinston-Salem, North Carolina
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours...Read more
Speedway - - 104 West NC Hwy 67 Bypass Store# 6947 [Retail Associate / Team Member / Cashier / Stocker / Full-Time] Specializes in providing outstanding customer service while running a register and working on the sales floor; ensures items meet the...Read more
A Career That’s Meant to Be At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking...Read more

Similar jobs

Valvoline - JobID: 402104 [Laborer / Maintenance / Mechanic] All training provided, no experience necessary. Servicing and replacing oil and air filters. Automotive grease fittings. Inspecting and replacing car lights and wipers. Checking, refilling and...Read more
Randstad - JobID: S_833077 [Customer Service / Guest Service / Retail Sales] Randstad is currently working with a reputable company to fill several Customer Service Rep positions. These are immediate openings and include permanent and temporary positions...Read more
Welcome! For over 40 years, Kaplan Early Learning Company has been a leading provider of educational products and services that enhance children's learning in the birth through elementary market. We bring to market innovative curricula, cutting edge...Read more
Highland Ventures, Ltd. is the parent company to six national brands: Family Video, Hoogland Foods (dba Marco’s Pizza), Stay Fit 24, Highland Pure Water & Ice, Family Vet Group, and Legacy Commercial Property. Family Video : Customer Service Representative...Read more
General Summary:As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions...Read more
Description Customer Service Representative Openings! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Are you always outgoing and sociable? This...Read more
Customer Service Representative At M&L Chrysler Dodge Jeep Ramwe strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at M&L...Read more
Adecco is hiring for a Warranty Call Center in Lexington, NC as a Bilingual Customer Service Representative. This position will be responsible for providing excellent Customer Service while resolving customer concerns in a timely manner. We are looking for...Read more
Customer Service RepresentativeVital Records Control CompaniesWinston-Salem, NC
Experience and background Three years in a customer service or related role. Have knowledge of service lines, prices, and delivery time, by providing accurate,…Read more
Customer Service RepresentativeThe Vomela Companies Transportation GroupHigh Point
The Vomela Transportation Group has an exciting opportunity for a Customer Service Representative to join our team. This position will be responsible for serving as the inside portion of the sales ...Read more