Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Customer Service Representative job

Presbyterian Medical Services jobs

Company

Salary

Skills

Company Description

Presbyterian Medical Services was founded in 1901. They deliver health-related services and are on a mission to design and deliver quality accessible integrated health, education, and human services in response to identified community needs of people. They improve the health and lives of people. They are a non-profit organization that depends upon generous and compassionate people who support their work. They deliver different services like dental, primary care, childhood education, senior services, supported housing, and much more. The people who work there are committed and generous and they need more talented people to join them. They give various employee benefits like health and dental insurance and other financial benefits.

Job Description

This position provides administrative support including daily telephone reception functions and greeting of customers. Also works on other assigned clerical projects using a personal computer (provided). REQUIREMENTS: * High school diploma or equivalent. Some college or formal business/secretarial school training preferred. * Related work experience preferred. * Must be proficient in the use of word processing, database and spreadsheet programs. SCREENING REQUIREMENTS: If assigned to a location
Estimated annual salary
$28,157
average
Minimum
$20,112
Maximum
$48,331

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Presbyterian Medical Services

Type

Nonprofit

Size

Large

Location

3908 OsageSanta Fe, NM, 87505

Industry

Head Start Center, Except in Conjunction With School

Founded

1969

Similar jobs in the area
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing...Read more
Circle K - 4913 E Main St [Retail Associate / Team Member] As a Customer Service Rep at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function...Read more
Customer Service RepresentativeDollar Tree Family DollarFarmington, NM
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providin...Read more
* Duties Help Duties Summary The primary purpose of these positions is greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on a unit in Region...Read more
gig jobs
Deliver with Uber. Earn on your schedule. Sign up to deliver with Uber Eats and earn $1540 when you complete 100 deliveries in your first 90 days. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to...Read more
[Customer Support / Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay + Benefits / PTO / 401K - As a Customer Service Rep you'll: Process inbound and outbound calls from all clients and suppliers with a high standard of...Read more
Customer Service RepresentativeCircle K Stores, Inc.Farmington, NM
Store 2741734: 4913 E Main St, Farmington, New Mexico 87402-8657 Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow...Read more
[Member Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Answer incoming telephone calls; Provide eligibility and claim information to medical providers and members; Review and interpret plan certificates to...Read more
[Call Center / Remote] - Anywhere in U.S. / Full Time / Strong Salary + Paid Training + Full Benefits (Medical-Dental-PTO-401k) - As a Customer Service Rep you'll: Talk to customers over the phone- email- online chat- or- social media to resolve questions...Read more
[Call Center / Remote] - New Mexico Residents Welcome / Equipment provided - As a Customer Service Rep you'll: Receive and respond to telephone calls from members and health plans/employer groups; Ascertain the nature of the contact and record information...Read more
At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey! * - Position Summary The CSR II processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. A variety of...Read more
Show more jobs
500+ more jobs

Similar jobs

Store 4705700: 8232 Chardon Rd, Kirtland, Ohio 44094-9524Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...Read more
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing...Read more
Family Dollar - 909A FARMINGTON AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of...Read more
Taco Bell - 2226 E Main [Food Team Member / Crew Member] As a Team Member at Taco Bell, you'll: Take orders or preparing food, and assist in resolving any service or food issues; Maintain food-safety standards and maintain a clean, safe work and dining...Read more
[Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain the cleanliness of the restaurant at all times; Maintain...Read more
Home Depot - JobID: B342DA39B6B14D409D5C83D4D5E26932 [In-Store Shopper / Stocker / Team Member] As a Store Support Associate at The Home Depot, you'll: Ensure an outstanding customer order fulfillment experience; Assist customers in the lot or provide...Read more
Customer ServiceECS Virtual Support, LLCFarmington, NM
Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include...Read more
Customer ServiceDollar Tree/Family DollarFarmington, NM
212687BRTitle:CUSTOMER SERVICE REPRESENTATIVEDivision:STOREJob Description:Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar...Read more
Must be at least 18 years of age. This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service. Qualifications Experience: No...Read more
A successful Insurance Agent in Durango is seeking a qualified professional to join their winning team in the role of Customer Service Representative. We are seeking an energetic professional interested in helping our business grow through value-based...Read more