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Salary and Benefits

Customer Service Sales Associate
$32K-$40K / yr. (est.)
$33K
$36,559 / year
$40K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Customer Service Sales Associate

What does a Customer Service Sales Associate do?

As Customer Service Sales Associates, we are responsible for assisting customers with any questions they may have about the product they are considering buying. We help the customers with returns, refunds and resolve typical complaints. We operate cash machines and manage financial transactions. Exposing promotions and opportunities to customers is also a part of our duty. We maintain a clean and orderly appearance on the sales floor. Working as Customer Service Sales Associates, we are responsible for guiding customers to merchandise within the store. We maintain quality customer relationships. We use customer service strategies to increase sales. Finally, we arrange a sales presentation.

Core tasks:

  • establishing personal and team sales targets
  • meeting and greeting customers
  • keeping updated on all products and services
  • identifying customers needs and help them promptly

Insights

How Many Years of Experience Do Professionals Need Before Becoming Customer Service Sales Associate?
On average, people work 3-5 years in other positions prior to becoming a Customer Service Sales Associate.
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TelemarketerMiami, FL - A year ago
Lol, no surprise here! Most people in this field have experience in various jobs before settling as Customer Service Sales Associates. 🀣
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Retail Sales AssociateSeattle, WA - A year ago
Seems like a long journey, but it shows dedication and growth potential. Plus, the skills acquired in other positions can be valuable in the role of a Customer Service Sales Associate. 🌟
How Long Do Customer Service Sales Associate Employees Typically Stay in Their Roles?
On average, Customer Service Sales Associates works in this position for 3-5 years across multiple employers.
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Software EngineerSan Francisco, CA - A year ago
Customer Service Sales Associates should focus on a longer tenure at one company to develop expertise and build stronger relationships with customers. Job-hopping may result in a shallow understanding of the role. 🧐
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Marketing ManagerHouston, TX - A year ago
The frequent transitions of Customer Service Sales Associates might suggest a lack of ambition or inability to handle challenges. Hiring managers should be cautious when considering applicants with extensive job changes. πŸ˜•
What Is the Job Hopper Score for Customer Service Sales Associate Employees?
Moderate job changes in Customer Service Sales Associate, showing some career movement without excessive turnover.
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HR SpecialistHouston, TX - A year ago
The turnover rate in customer service is alarming! More effort should be put into retaining talent.
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Regional DirectorMiami, FL - A year ago
I expect my associates to have stability and commitment. High turnover reflects poorly on our performance.

Career path

Path to job

Discover a Customer Service Sales Associate's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Customer Service Sales Associate typically studied at.
Arizona State University-Tempe
San Diego State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Customer Service Sales Associate Employees?
Gender ratio in Customer Service Sales Associate position: 0.466845363456506 Male and 0.533154636543493 Female. Age ratio in Customer Service Sales Associate position: 16-20: 36%, 21-30: 45%, 31-40: 11%, 41-50: 6%, 51-60: 2%, 60+: 0%. Customer Service Sales Associate position is predominantly female (53.3%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Customer Service Sales AssociatePhiladelphia, PA - A year ago
I'm surprised to see that the 16-20 age group has such a large percentage! πŸ€”
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Customer Service Sales AssociatePhoenix, AZ - A year ago
A gender imbalance might explain the pay gap. 🀷

Workplaces

Who Are the Top Employers for Customer Service Sales Associate?
Top employers of Customer Service Sales Associate position: JCPenney, Kohl's, Lowe's. People who work in Customer Service Sales Associate position most typically go on to work for the JCPenney.
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Customer Service Sales AssociateSan Francisco, CA - A year ago
I've had bad experiences with both JCPenney and Kohl's. None of them are great employers. If you want a rewarding career in customer service, look elsewhere. 😠
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Customer Service Sales AssociateSeattle, WA - A year ago
I loved working at JCPenney! They provided me with great sales training and I've gained valuable experience from my time there. Ignore the haters! πŸ’ͺ
JCPenney
Kohl's
Lowe's
What Industries Does Customer Service Sales Associate Typically Have Experience In?
Industry Background: The most typical industries of Customer Service Sales Associate: Retail, Manufacturing, Information Technology, Finance & Insurance, Administrative & Support. Customer Service Sales Associate employees most likely come from a Retail industry background.
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Customer Service Sales AssociateHouston, TX - A year ago
πŸ™„ Customers always complain about the smallest things! As a Customer Service Sales Associate, I'm tired of being the punching bag for all their frustrations!
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Customer Service Sales AssociateMiami, FL - A year ago
Being a Customer Service Sales Associate has taught me so much about patience and empathy. It's about finding creative solutions to satisfy our customers' needs!

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Discussion about Customer Service Sales Associate

Want to know more about Customer Service Sales Associate position?
Share your thoughts and ideas about Customer Service Sales Associate position with others in our community.
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Is Customer Service Sales Associate a female or male dominated profession?
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Liam Brown3 years ago
The women/men ratio is well balanced.
What is the typical age of people who work as a Customer Service Sales Associate?
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Sophie Hayes3 years ago
25 is the average age of people working as a Customer Service Sales Associate.
Do I need a lot of experience to be a Customer Service Sales Associate?
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Sophie Hayes3 years ago
You probably need around 4 years to work as a Customer Service Sales Associate
Which industries are highly likely to employ a Customer Service Sales Associate?
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Sophie Hayes3 years ago
Retail is the most probable for a Customer Service Sales Associate to work in.
Do I need a degree to work as a Customer Service Sales Associate?
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Isabella Holmes3 years ago
As a Customer Service Sales Associate you’ll probably need No higher education
Which company is likely to have openings for Customer Service Sales Associate positions?
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Sophie Hayes3 years ago
JCPenney, Kohl's, Lowe's, The Home Depot and United States Postal Service has the most employees.
How long do you usually work as a Customer Service Sales Associate before changing to another position?
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Benjamin Gardner3 years ago
On average people change after 4 years.
How likely is it for people working as a Customer Service Sales Associate to switch companies still working as a Customer Service Sales Associate?
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Sophie Hayes3 years ago
a Customer Service Sales Associate is not a typical job hopper, but might change companies.
What do people usually work as before switching to Customer Service Sales Associate?
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Sophie Hayes3 years ago
Typical prior positions for a Customer Service Sales Associate are Customer Service Representative, Sales Associate or Administrative Assistant
Working as a Customer Service Sales Associate what job titles should I consider to switch to?
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Benjamin Gardner3 years ago
Customer Service Representative, Sales Associate or Account Manager are good next steps for a Customer Service Sales Associate
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