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Customer Service Various Departments job
WegmansNewark, NY
Description
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Summary
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Company Description
Wegmans is a supermarket chain offering its products since 1916 and is based in Rochester, New York, United States. They aim to help their consumers live healthier lives. Wegmans offers employment opportunities in the following areas; retail, food services, customer service, business, healthcare, sales, media & communication, operations, arts, design, human resources, administration, and others. The employee benefits package includes; health savings account, dental insurance, life insurance, flexible spending account, military leave, adoption assistance, and much more.
Job Description
Schedule:Part time
Availability: Morning, afternoon, evening (includes weekends)
Age Requirement: Must be 18 years or older
Location: Newark, NY
Address: Miller & Finch Streets
Job Posting: 03/20/2020
Job Posting End: 04/19/2020
Job ID: R0056030
At Wegmans, our commitment to customers is simple: Every Day You Get our Best. Customers tell us they choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients possible. If you love working with others in a fast-paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customers shopping experience, Wegmans is the place for you!
What will I do?
Exhibit enthusiasm in the exceptional products we offer
Demonstrate your passion for food and share that knowledge with customers
Make a difference in a customers day and the reason they return to our store
Become part of an energetic team where you can Do What You Love every day
Upcoming Events
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Wegmans has great benefits and a true family atmosphere, which makes me feel appreciated and recognized for my hard work.
Jackson
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LinkedIn at https://linkedin.com/company/wegmans-food-markets/
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Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call (585) 429-3737 and someone would be happy to assist you.
Copyright 2020 Wegmans Food Markets. All rights reserved.
Estimated annual salary
$34,550
average
TASKS
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
SKILLS
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
KNOWLEDGE
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Military Leave
Wegmans
Total job postings in the past
Based on 130 job boards, duplications excluded1,289
Current job openings
8%
in 6 months
1,730%
in 1 year
2 weeks
Average posting lifetime
Total job posting distribution in the past
Based on 16,309 number of jobs from 130 job boards, duplications excludedJob Filters
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