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Salary and Benefits

Customer Support Analyst
$39K-$47K / yr. (est.)
$39K
$43,544 / year
$48K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Customer Support Analyst

What does a Customer Support Analyst do?

Insights

How Many Years of Experience Do Professionals Need Before Becoming Customer Support Analyst?
On average, people work 5-7 years in other positions prior to becoming a Customer Support Analyst.
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Customer Support AnalystNew York City, NY - 11 months ago
Is this really necessary? I think I'd be great as a Customer Support Analyst right away!
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Customer Support AnalystSan Francisco, CA - 11 months ago
😡 This is ridiculous! Why would someone waste 5-7 years in other positions before becoming a Customer Support Analyst?
How Long Do Customer Support Analyst Employees Typically Stay in Their Roles?
On average, Customer Support Analysts works in this position for 3-5 years across multiple employers.
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Social Media SpecialistMiami, FL - 11 months ago
u know what? Ive seen enough drama in interviews... ones where they says sorry I stayed at the previous for 2 long. Ima hop on tht 3-5 train! Estincial and multifaceted, hella marketability!!
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Sales RepresentativeNew York City, NY - 11 months ago
3-5 years, huh? That's just enough time to fully grasp the ins and outs of the role and maximize your sales potential. 💪
What Is the Job Hopper Score for Customer Support Analyst Employees?
Moderate job changes in Customer Support Analyst, showing some career movement without excessive turnover.
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Marketing CoordinatorNew York City, NY - 11 months ago
🙄 Oh please, there's nothing wrong with trying different companies as a Customer Support Analyst. It gives you a broader perspective and exposes you to various customer needs.
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HR AdministratorHouston, TX - 11 months ago
I believe job changes can be an opportunity for growth and career development in customer support. Different roles and industries offer unique challenges that can help enhance one's skillset.

Career path

Path to job

Discover a Customer Support Analyst's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Customer Support Analyst typically studied at.
College of Charleston
DeVry University-Arizona

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Customer Support Analyst Employees?
Gender ratio in Customer Support Analyst position: 0.654450261780105 Male and 0.345549738219895 Female. Age ratio in Customer Support Analyst position: 16-20: 8%, 21-30: 71%, 31-40: 15%, 41-50: 5%, 51-60: 1%, 60+: 0%. Customer Support Analyst position is predominantly male (65.4%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Customer Support AnalystSan Francisco, CA - 11 months ago
Wow, the inequality in this field is astounding! We need to work towards a better gender balance and age diversity. 💪
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Customer Support AnalystMiami, FL - 11 months ago
I don't get it, am I too old for this job at 51? The lack of representation for older age groups is discouraging. 👵

Workplaces

Who Are the Top Employers for Customer Support Analyst?
Top employers of Customer Support Analyst position: Blackbaud, MEDHOST, Oracle. People who work in Customer Support Analyst position most typically go on to work for the Blackbaud.
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Customer Support AnalystSan Francisco, CA - 11 months ago
I have worked for Blackbaud for years, and I wouldn't trade it for anything. Great benefits, amazing atmosphere, and the feeling of being part of something bigger!
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Customer Support AnalystNew York City, NY - 11 months ago
Blackbaud, MEDHOST, and Oracle may be top employers, but don't limit yourself. There are so many great companies out there offering similar opportunities, so keep your options open!
Blackbaud
MEDHOST
Oracle
What Industries Does Customer Support Analyst Typically Have Experience In?
Industry Background: The most typical industries of Customer Support Analyst: Information Technology, Retail, Manufacturing, Health Care, Finance & Insurance. Customer Support Analyst employees most likely come from a Information Technology industry background.
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Customer Support AnalystHouston, TX - 11 months ago
Y'all, working in customer support in the manufacturing industry is such a hassle. Dealing with faulty products and upset customers is never fun. 🙄
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Customer Support AnalystMiami, FL - 11 months ago
I hate working as a Customer Support Analyst in the technology industry! The constant influx of technical issues drives me crazy! 😤

Find your job as Customer Support Analyst

Discussion about Customer Support Analyst

Want to know more about Customer Support Analyst position?
Share your thoughts and ideas about Customer Support Analyst position with others in our community.
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Do a lot of women work as a Customer Support Analyst?
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Benjamin Gardner3 years ago
35% are women in this profession only.
What is the typical age of people who work as a Customer Support Analyst?
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Sophie Hayes3 years ago
27 is the average age of people working as a Customer Support Analyst.
How many years of experience do you usually have as a Customer Support Analyst?
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Benjamin Gardner3 years ago
You should work for 6 years on average to become a Customer Support Analyst.
Which industries does a Customer Support Analyst typically work in?
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Sophie Hayes3 years ago
Retail is typical for a Customer Support Analyst to work in.
Do I need a degree to work as a Customer Support Analyst?
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Liam Brown3 years ago
As a Customer Support Analyst you’ll probably need Bachelor of Science degree
Which company are you working for as a Customer Support Analyst?
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Liam Brown3 years ago
Working as a Customer Support Analyst it might be a good next step to work for Blackbaud, MEDHOST, Oracle, Sage and Verizon
How many years do people work as a Customer Support Analyst before changing their role?
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Liam Brown3 years ago
You should work for 4 years before considering changing to another role.
How common is it for a Customer Support Analyst to jump from company to company?
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Sophie Hayes3 years ago
a Customer Support Analyst is not a typical job hopper, but might change companies.
What occupations do people usually work in before becoming a Customer Support Analyst?
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Sophie Hayes3 years ago
Typical prior positions for a Customer Support Analyst are Customer Service Representative, Technical Support Analyst or Technical Support
What can be the next step in your career path from Customer Support Analyst?
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Benjamin Gardner3 years ago
Technical Support Analyst, Business Analyst or Systems Administrator are good next steps for a Customer Support Analyst
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Disclaimer

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