As Customer Support Coordinator, we manage a team of customer service employees and ensure that the team complies with the organization's policies and procedures. We maintain the positive image, oversee every member of your team's work, assist them in resolving customer complaints, improving customer service, and keeping customers satisfied, managing a team of customer service employees. The Customer Support Coordinators ensure compliance with policies, offer excellent customer service, display extensive product knowledge, overseeing every employee's work in your team. We promote the vision of the organization, conducting quality assurance surveys with customers and reporting findings to the staff.
Core tasks:
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