As Customer Support Engineers, we serve as the help desk by answering queries and resolving issues. We are the part of network support team and client satisfaction is our top priority. Apart from facilitating clients, some of us also serve team members who do not have strong tech and network knowledge. We troubleshoot technical issues through chat, phone, and email. Assisting customers with products and services is one of our core responsibility. We act as a guide for both clients and staff in installing and updating systems and resolving issues. We work cross-functionally with the networking team and other staff.
Core tasks:
LENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
