Database Support Specialist job

135
Database Support Specialist
jobs
355
jobs in
Cleveland, OH
35
jobs at
Youth Opportunities Unlimited

Job

Company

Description

Salary

Skills

Benefits

Summary

Job trends

Job openings

Job Description

Database Support Specialist at Youth Opportunities Unlimited

Since 1982, over 150,000 youth have been helped through Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps provide equal access opportunities to teens and young adults, ages 14-24 living in economically distressed communities, succeed by providing educational and workforce opportunities, skills development, and access to career pathways. Our evidence- based practices guide our ability to deliver quality services to youth and employers alike. We offer mutually beneficial school and community based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success.  At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community.

Position Overview

Y.O.U. is currently looking for a full-time Database Support Specialist who believes in the mission and vision of the organization. This role is responsible for manually entering data into our internal databases, transferring data between databases and other duties to support the work of the Learning, Evaluation and Data team as needed. The person in this role must be able to perform repetitive tasks while maintaining high levels of accuracy.  The person will also be a key contact person between other Y.O.U. staff and the Learning, Evaluation and Data team so the ability to communicate effectively is essential.

Job Responsibilities 

  • Work with Manager to provide technical support, training, and troubleshooting of database management and reporting matters for Y.O.U. staff to build a culture of effectively using data.
  • Import/export data between databases for reports. Minimize redundancies and errors.
  • Transfer of data from paper documents or external systems into internal databases.
  • Review entries for errors and inconsistencies and make corrections as necessary.
  • Monitor data quality, accuracy, and integrity through routine and random audits. Make recommendations for improvements as needed.
  • Support reporting methods to track program participant demographics, utilization, and outcomes.
  • Conduct or support program quality assurance audits and compliance reviews.
  • Perform other duties as assigned.

Qualifications

Education

  • Bachelor’s Degree from an accredited college or university required.

Requirements

  • 1-3 years of experience with relational databases and data quality management.
  • Experience with program compliance and reporting preferred.
  • Proficient in Microsoft Excel.
  • Must have eligibility to work and remain in the U.S. without sponsorship.
  • Must pass a background BCI/FBI check as a condition of employment

 

Salary

  • Competitive salary starting at $40,000

Benefits

  • Medical, dental, 403B (retirement) & vision available
  • Company paid life insurance, AD&D, Short Term Disability and Long-Term Disability and a pension plan
  • Generous paid time off packet.
  • Monthly mileage and business expense reimbursement available.

Physical Requirements

  • Ability to sit on a nearly frequent basis.
  • Ability to stand and walk on frequent basis.
  • Ability to bend, rotate and reach frequently.
  • Ability to carry, push/pull and/or lift materials, or supplies, weighing upwards of 25 lbs.
  • Ability to ascend/descend stairs safely.
  • Ability to manipulate, handle, and/or grip materials required to perform job.
  • Must be able to maintain both static and dynamic standing balance to complete various duties associated with job.
  • Specific vision abilities required by the job include close vision/distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

All applicants are considered without regard to race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Application currently closed
This job was posted on Thu Nov 05 2020 and expired on Wed Nov 25 2020.
Minimum $27,789
$36,072 average
Maximum $50,768

Tasks

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Modify and customize commercial programs for internal needs.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Vision Insurance
  • Vacation & Paid Time Off
  • Life Insurance
  • Retirement Plan
  • Pension Plan
  • Disability Insurance
  • Dental Insurance
  • Health Insurance

Youth Opportunities Unlimited

Type

Nonprofit

Size

Small

Revenue

$1M to $5M

Location

1361 Euclid Ave.Cleveland, OH, 44115

Industry

Non-Profit/Volunteering

Founded

1982

CEO

Steve Cordes

Website

Visit Website

Career Coach
Career Coach at Youth Opportunities Unlimited Since 1982, over 150,000 youth have been helped through Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps provide equal access opportunities to teens and young adults, ages 14-24 living in economically distressed communities, succeed by... Read more
Similar jobs in the area
Borrower Support Specialist
company building Union Home Mortgage location Strongsville, OH
The Borrower Support Specialist is responsible for reaching out to Borrowers to collect payments on delinquent accounts and inform Borrowers of the availability of programs that may provide assistance in making their mortgage payment more affordable.Hours will be Monday - Friday, 10:00am - 7:00pm.+... Read more
Support Specialist
company building Michaels Companies location Cuyahoga Falls, OH
We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer... Read more
Deployment Specialist
company building TEKsystems location Cleveland, OH
Skills Needed:+ Technical Dress rehearsal + Troubleshooting+ Must be able to work Monday - Friday 8-5 at multiple different locationsAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of... Read more
Technical Support Representative
company building Kelly Services, Inc. location Cleveland, OH
Our Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a remote call center environment. What Your Remote Work Environment Looks Like. A Support, Technical, Representative, Customer,... Read more
Service Desk Analyst
company building Nesco Resource location Cleveland, OH
The Service Desk Analyst is the single point of contact when assisting customers with all manner of incident reports and inquiries. This position is required to perform all Service Desk functions including, but not limited to, answering calls, assisting callers with issues, documenting those... Read more
Technical Specialist
company building Paladin location Parma, OH
Paladin Consulting is currently hiring a Technical Specialist to join our team working onsite at our client's office located in Parma, OH. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the... Read more
It Specialist
* VideosVideos* DutiesHelpDutiesSummaryThe position is located in the End User Operations, Office of Information and Technology (OI&T), The incumbent performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair.Learn more about this... Read more
It Specialist
SummaryThe position is located in the End User Operations, Office of Information and Technology (OI), The incumbent performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair.ResponsibilitiesThe primary duties and responsibilities include... Read more
Support Technician
company building Dave & Busters location Cleveland, OH
DescriptionSupport TechnicianWe're excited to reopen our dining room and Midway and ready for you to join our team! At Dave and Buster's the safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from... Read more
Consumer Support Specialist
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Consumer Support Specialist within PNC's Mortgage organization, you will be based in Brecksville,... Read more
Telecommute Operational Support Specialist
company building VirtualVocations location Cleveland, OH
A nationwide direct mortgage lender is searching for a person to fill their position for a Telecommute Operational Support Specialist. Must be able to: Provide support to internal and external customers through phone, chat and email Research, diagnose, troubleshoot and identify solutions to resolve... Read more
Desktop Analyst
company building Apex Systems location Twinsburg, OH
Apex Systems, the nation’s 2nd largest IT Staffing organization, has an immediate and exciting opportunity for a Desktop Support Analyst for a Fortune Global 500 healthcare services company in Cleveland/Twinsburg, Ohio. Location: Twinsburg, OH - Will be expected to work on-site Job Description:... Read more
Systems Administrator
company building Artemis location Cleveland, OH
Contract - 3+ months duration Remote Start date: 1 to 3 weeks Skills required: 1.) VMWare - admin, config, building new clusters, vSphere replication 2.) Storage - Dell/EMC Unity administration, replication, reporting Nice to have: Veeam - design, configuration, administration, reporting Linux -... Read more
Network Administrator
company building PeopleCom, Inc. location Independence, OH
This is an outstanding position with a rapidly growing company. This very visable position requires excellent communication skills and the ability to speak to company members from the C level to the CSR level. You must be sharp with some Cisco certs and at least 8 years of experience. ? Managing... Read more
Customer Support Specialist
company building Joyfay International LLC location Euclid, OH
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This position is Monday through Friday, 9:00 am to 5:00 pm, and pays $15.00 per hour plus a once a month... Read more
Customer Support Specialist
company building E-Commerce Fulfillment Company location Mentor, OH
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This ... Read more
Customer Support Specialist
company building National Asset Recovery Specialists location Cleveland, OH
National Asset Recovery Specialists , Inc. is one of the most respected repossession firms in Ohio ... We are a high growth company and we are seeking a full-time Customer Support Representative in the ... Read more
IT Support Specialist
company building AIDS Healthcare Foundation location Cleveland, OH
WHO WE AREAIDS Taskforce of Greater ClevelandDoes the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Taskforce is the place for you!Benefits at AIDS TaskforceATGC offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual, and professional health.YOUR CONTRIBUTION TO OUR SUCCESS!The IT Support Specialist will support the on the desk equipment of the Taskforce Teams as well as the mainframe systems while embodying the mission, values of the organization and passion for the community.The IT Support Specialist will work to resolve technical issues, maintaining hardware and software installations, and improving IT systems. Providing internal assistance, working directly with staff who use the com Read more
Technical Support Specialist
company building Majestic Steel location Beachwood, OH
Majestic Steel is excited to add a Technical Support Specialist to our Team! This person will create a Majestic Experience by assisting with technology setups and providing support to internal staff for a variety of products and platforms. This is the perfect opportunity for someone who has a passion for technology, strong troubleshooting skills, and enjoys working with people!Essential Duties and Responsibilities:Interact with local and remote end users in support of information technology systems and solutionsTroubleshoot technical problems that come in via phone, help desk system, or in personDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issueBuild rapport and elicit problem details from associatesPrioritize and schedule problems. Escalate problems to the appropriately experienced technicianRecord, track, and document the help desk request problem-solving process, including all successful and unsu Read more
IT Support Specialist
company building MediQuant, Inc. location Brecksville, OH
: POSITION TITLE: IT Suppor t Specialist Supervised by: Manager, Information Technology Supervises: None Status: Full-time/Exempt POSITION SUMMARY. The IT Suppor t Specialist 's role is to provide ... Read more
IT Support Specialist
company building Manufacturing Works location Macedonia, OH
Providing support to business users (Microsoft Access, Desktop Applications, Printers, Peripherals) * Challenge current state and influence strategic change Minimum Requirements * A strong ability to ... Read more
Technology Specialist
company building PNC Financial Services Group, Inc. location Cleveland, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Technology Specialist within PNC's Network Operations organization, you will be based in Pittsburgh, PA or Cleveland, OH.The shift for this position is 3:00PM-11:30PM.Job Description* Administers, executes processes/procedures and addresses issues for products and services supported in Technology Infrastructure. May support analysis and report generation, exception processing and service management. Implements new products, services, and operational solutions as well as augments existing capabilities.* Follows a predetermined plan/process and performs simple and routine administration requiring basic knowledge of specified operational products/services.* Provides technical operational, analytical and research support to technical teams through both written and verbal communications.* Supports in Read more
Product Support Specialist I - Software
company building Steris Corporation location Mentor, OH
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Product Support Specialist I - Software - Mentor, OHThe Product Support Specialist provides enterprise level technical support to Customer, Partners and the Field Service Team to ultimately drive complete resolution to complex issues as part of the second tier of response. As product expert with deep product knowledge, he or she is expected to quickly address all incoming inquires delivering timely "service by phone" while delivering an overall extraordinary Customer experience. The Specialist will be called at times of critical Customers issues with no apparent method to resolve technical issues. They must manage the situation to de-escalate the situation while resolving the issue(s). In addition, this position will manage all escalated issues that require Engineering/R&D support.The specialist leverages remote diagnostic Read more
End User Technologies Specialist [Akron, OH]
company building Cohen & Company location Cleveland, OH
The End User Technologies Specialist will be a member of the Technology Services team working in a ... The End User Technologies Analyst will support and maintain all technologies used by Firm employees Read more
Store Project Specialist
company building LeafFilter location Hudson, OH
Why Work at LeafFilter? LeafFilter Gutter Protection has cultivated a passionate and inspired team with the support of an excellent workplace culture. People are at the heart of everything we do, and we’ve crafted a team of the very finest to ensure we make a difference…both to the homeowners we support and to the staff that’s at the heart of it all. Are you looking for a workplace with excellent culture, benefits, and opportunities for advancement? How about weekly pay, casual dress, and a fun work environment? Because we’re looking for someone just like you to make our team extraordinary. Are we your company? LeafFilter is dominating the gutter protection industry and we continue to grow. We work hard and play harder. We’re a big company with a small company feel. We have ambition and drive and we’re in constant development. For us, we strive to be better than the best and we want you to join in our success! LeafFilter is the #1 rated gutter guard system in the nation as evaluated by Read more
To Go Specialist
company building Yard House location Westlake, OH
Job SummaryOur To Go Specialists are food experts who are dedicated to providing To Go Service that goes the extra yard. They are responsible for delivering friendly, accurate, sanitary and timely To Go Service so that our Guests can enjoy our house in the comfort of their own home.Our House Rules!* We Are Fun - Bringing enthusiasm to our restaurant, our shift and our Guests.* We Are Committed - Supporting the growth and success of team members.* We Are Diverse - Unique with exceptional food, beer and unforgettable experiences.* We Are Caring - Putting our Guests, team members, and community first.Tap into great opportunities and benefits including:* Competitive Pay and Flexible Work Schedules* Sick Pay* Growth Opportunities* Health and Well-Being Benefits* And More!Click "Learn More About Yard House" above or watch this short video to learn more about us! Read more
500+ more jobs

Similar jobs

Consumer Support Specialist
company building PNC location Brecksville, OH
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Consumer Support Specialist within PNC's Mortgage Collections organization, you will be based in... Read more
Service Desk Technician
Service Desk Technician Our client is continuing to hire during this pandemic. Local Candidates to NE Ohio (Cleveland / Akron / Canton) only Be Part of the Magic. Our Service Desk Technician you are the first, and the most regular, point of contact to our clients and end users. This is an... Read more
Support Technician
company building Dave & Buster's Restaurant location Westlake, OH
Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS:Delive Technician, Support, Team Member, Maintenance,... Read more
Technical Support
company building The Paragon Group location Independence, OH
The Paragon Group is a Columbus, Ohio based Information Technology firm delivering high quality, cost effective resources to a progressive clientele. Founded in 1998, The Paragon Group has a full time staff of highly skilled, motivated professionals. The Paragon Group provides staff augmentation,... Read more
System Admininistrator
Systems Administrator Note: Must be a US Citizen to be considered due ITAR/DFAR. No relocation allowance available. The Systems Administrator will maintain, upgrade, and provide support for software, hardware, and networks. The Systems Administrator needs to be able to diagnose and resolve problems... Read more
IT Support Representative
company building Modis location Cleveland, OH
Responsibilities : Work on-site to assist with hardware installations, software upgrades, system integrations, and basic IT related issues. Serve as first point of contact in support of end user computing needs including network connection, desktop, laptop, printer and other client-side computing... Read more
IT Inventory Technician
company building Connection location Bedford Heights, OH
Connection Services has a fantastic opportunity through our technical staffing division in Bedford Heights, OH. We are looking for an IT Inventory Technician. This is a contract opportunity with benefits. The IT Inventory Technician is responsible for receiving returned inventory, sorting product,... Read more
Desktop Analyst
company building Revel IT location Twinsburg, OH
ROLE Desktop Analyst Fully owns the evaluation of hardware and software requests that support current and future IT requirements. Responsible for evaluating client requests, prioritizing and coordinating case workflow and managing client escalations. Accountabilities Requires working knowledge of... Read more
Remote Platform Support Specialist
company building VirtualVocations location Cleveland, OH
A marketing platform company is searching for a person to fill their position for a Remote Platform Support Specialist. Must be able to: Troubleshoot, resolve, and document technical issues Assist in maintaining the knowledge base of known technical issues and platform information Document... Read more
Systems Administrator
Systems Administrator Note: Must be a US Citizen to be considered due ITAR/DFAR. No relocation allowance available. The Systems Administrator will maintain, upgrade, and provide support for software, hardware, and networks. The Systems Administrator needs to be able to diagnose and resolve problems... Read more